Brand Certified
Enterprise Rent-A-Car
4.2(296 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
215 S Arlington Heights Rd, Arlington Heights, IL
60005, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(847) 577-8880
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/il/arlington-heights-1504.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Arlington Heights, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Arlington Heights location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Enterprise Rent-A-Car
215 S Arlington Heights Rd, Arlington Heights, IL
60005, United States
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.2
296 reviews
5 stars
209
4 stars
28
3 stars
13
2 stars
7
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Sydney, Ryan, and Adam.
Professionalism
There were mixed reviews regarding professionalism; while some staff were commended for their courteous service, others were criticized for being rude and unprofessional.
Vehicle Condition
Customers generally reported that vehicles were clean and in good condition, although there were isolated complaints about specific issues with vehicles.
Reservation Issues
Several customers experienced problems with reservations, including unavailability of reserved vehicles and poor communication regarding their bookings.
Overall Experience
While many customers had positive experiences and expressed a desire to return, there were notable complaints about service inconsistencies and unprofessional behavior.
- KNKairat NurtassFeb 10, 20261.0HORRIBLE SERVICE
- MTMichael TourjmanFeb 8, 20265.0Alexia was very helpful going through details about the rental. Adam was very professional handing the car over. Rayan has an extremely professional skills dealing with customers. I would highly recommend this location 👍💪
- RSR SFeb 7, 20265.0One of the better Enterprise locations. Everything went very smoothly. Staff went above expectations.
- JAJohn AmlingFeb 6, 20265.0Price very reasonable, staff awesome, website and messaging worked great!
- MMMikeFeb 1, 20262.0This was not a one-time incident. There were repeated issues with a detailer showing up visibly impaired,red, glossy eyes and a strong smell of marijuana, and behaving unprofessionally. These concerns were reported to management multiple times, yet nothing was done to address the situation. The lack of action raises serious concerns about safety and professionalism.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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- Hours of operation
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