Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Arlington Heights, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Arlington Heights location today.
Location
Enterprise Rent-A-Car
215 S Arlington Heights Rd, Arlington Heights, IL
60005, United States
Hours
Reviews
4.2
284 reviews
5 stars
199
4 stars
28
3 stars
13
2 stars
6
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Sydney, Adam, and Kevin.
Mixed Experiences
While many reviews highlighted excellent service, there were notable complaints about rude staff and poor handling of reservations.
Vehicle Availability
Several customers reported issues with vehicle availability despite having reservations, leading to frustration and dissatisfaction.
Cleanliness and Condition
Most customers noted that the vehicles were clean and in good condition, contributing to a positive rental experience.
Efficient Process
Customers appreciated the quick and efficient check-in and check-out processes, making their rental experience smooth.
- ACAlan Cervenka4 days ago5.0After having an accident, I was directed to Enterprise thru my insurance, and I could not have been happier after a bad experience. The Arlington Heights team of Ryan, Alexia, Mitch and Austin were awesome to work with. They gave me one vehicle which was too big for my home parking spot, and they swapped out a different vehicle without any trouble. They were always pleasant and very accommodating. I would totally recommend you shoat Enterprise for your next loaner.
- SCSteve CubberlyNov 15, 20255.0Outstanding crew at Arlington Heights location! Cars are always perfectly clean and the process is very swift. Adam and Ryan particularly stand out. Thanks guys!
- NKNODAR KELOEVNov 7, 20255.0I had a great experience with Enterprise! The staff was very friendly, professional, and helpful throughout the entire process. The car was clean, comfortable, and in perfect condition. Everything was quick and easy — from pickup to drop-off. I really appreciate the excellent customer service and will definitely rent from Enterprise again in the future.
- RYRandolph YearyOct 27, 20255.0Awesome experience rented for a week. Ryan was very helpful. Pickup and dropping off the rental.
- KTKaren TrussOct 20, 20255.0Got the car that wanted, on time, and had no problems with the rental. The two gentlemen working in the office were extremely friendly and courteous, and professional.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Arlington Heights?
You can rent a wide range of vehicles including standard cars, vans, and luxury cars with flexible rental options.
What are the operating hours for Enterprise Rent-A-Car in Arlington Heights?
The location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at Enterprise in Arlington Heights?
You can reserve your rental car online through their website at enterprise.com or by calling their local phone number at +1 847-577-8880.
What payment methods are accepted at Enterprise Rent-A-Car in Arlington Heights?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa cards.
Does Enterprise Rent-A-Car in Arlington Heights offer any special discounts?
Yes, they offer discounts for active military members.
Is Enterprise Rent-A-Car in Arlington Heights woman-owned?
Yes, this Enterprise Rent-A-Car location is owned by a woman.
What services does Enterprise Rent-A-Car provide besides car rentals?
Besides car and van rentals, they also offer luxury car rentals and airport pick-up services.
What nearby pet care services can I find close to Enterprise Rent-A-Car in Arlington Heights?
Nearby pet care options include Arlington Pet Resort for boarding, Tailchasers Pet Care for dog walking and sitting, and Pet Wants Arlington Heights for pet supplies.
Are there any nearby dining options to Enterprise Rent-A-Car in Arlington Heights where customers can eat before or after renting a car?
Yes, Francesca's Tavola is an Italian restaurant and wine bar nearby that customers might enjoy visiting.
Can I find automotive repair or gas stations near Enterprise Rent-A-Car in Arlington Heights?
Yes, JPJ Auto Repair provides automotive repair services nearby, and Arlington S. CITGO is a gas station and convenience store close to the location.