Enterprise Rent-A-Car

4.2
287 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

215 S Arlington Heights Rd, Arlington Heights, IL
60005, United States
(847) 577-8880
https://www.enterprise.com/en/car-rental/locations/us/il/arlington-heights-1504.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Arlington Heights, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Arlington Heights location today.

Location

Enterprise Rent-A-Car
215 S Arlington Heights Rd, Arlington Heights, IL
60005, United States

Hours

Reviews

4.2
287 reviews
5 stars
202
4 stars
28
3 stars
13
2 stars
6
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Sydney, Ryan, and Adam.

Cleanliness

Customers consistently noted that the vehicles were clean and well-maintained, contributing to a positive rental experience.

Efficiency

The rental process was often described as quick and efficient, with many customers appreciating the swift check-in and check-out procedures.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and issues with vehicle availability, indicating inconsistency in service.
  • AA
    amandabozich10
    Dec 21, 2025
    5.0
    All employees were kind and helpful! Easy to understand instructions, didn’t take long to pickup/drop off. They even took the time to drive me to and from my mechanic!
  • NW
    naoya watanabe
    Nov 27, 2025
    5.0
    The staff were very courteous to me as a foreigner. I would definitely recommend this place to anyone looking to rent a car.
  • AC
    Alan Cervenka
    Nov 20, 2025
    5.0
    After having an accident, I was directed to Enterprise thru my insurance, and I could not have been happier after a bad experience. The Arlington Heights team of Ryan, Alexia, Mitch and Austin were awesome to work with. They gave me one vehicle which was too big for my home parking spot, and they swapped out a different vehicle without any trouble. They were always pleasant and very accommodating. I would totally recommend you shoat Enterprise for your next loaner.
  • SC
    Steve Cubberly
    Nov 15, 2025
    5.0
    Outstanding crew at Arlington Heights location! Cars are always perfectly clean and the process is very swift. Adam and Ryan particularly stand out. Thanks guys!
  • NK
    NODAR KELOEV
    Nov 7, 2025
    5.0
    I had a great experience with Enterprise! The staff was very friendly, professional, and helpful throughout the entire process. The car was clean, comfortable, and in perfect condition. Everything was quick and easy — from pickup to drop-off. I really appreciate the excellent customer service and will definitely rent from Enterprise again in the future.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Arlington Heights?

You can rent a wide range of vehicles including standard cars, vans, and luxury cars with flexible rental options.

What are the operating hours for Enterprise Rent-A-Car in Arlington Heights?

The location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.