AutoZone Auto Parts

4.3
202 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Rand Rd in Arlington Heights, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Arlington Heights, IL or call us at (847) 577-0952.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1221 E Rand Rd, Arlington Heights, IL
60004, United States

Hours

Reviews

4.3
202 reviews
5 stars
149
4 stars
19
3 stars
8
2 stars
3
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for their helpfulness, friendliness, and willingness to go above and beyond for customers.

Knowledgeable Staff

Many reviews highlighted the staff's expertise and ability to assist with various automotive issues, providing valuable advice and support.

Mixed Experiences

While most feedback was positive, there were some negative experiences reported, particularly regarding rudeness from certain employees and issues with product returns.

Store Cleanliness

Customers appreciated the cleanliness and organization of the store, which contributed to a pleasant shopping experience.

Installation Assistance

Several reviews noted that staff members offered to help with installations, enhancing the overall service experience.
  • MD
    Merril Doty
    4 days ago
    5.0
    Gio and Kelly were so incredibly knowledgeable helpful and kind!
  • IS
    Imran Syed
    Dec 20, 2025
    5.0
    Amazing service, awesome staff specially LOGAN he was soo helpful & nice, it was freezing cold outside but he stepped out to help & install the battery & went extra mile, customer service like this gets customer for life, appreciate it!🤝
  • SC
    Satchmo Catlin
    Oct 11, 2025
    5.0
    Amazing customer service and a great help to the community!
  • TM
    Tony Manos
    Sep 15, 2025
    5.0
    I was talking with my daughter in Scottsdale yesterday about the great service she got at the Autozone there. I needed new wipers on our Toyota Highlander so I went to the Arlington Heights Autozone around 4:00pm today. Two people helped. One guy got me started in the catalogue and wipers. The next guy Bill double checked the wipers I picked out and had to get the right ones. Then he said there is free washer fluid with the purchase THEN he asked if I wanted help installing the new blades. He did a great job and did it way faster than I could. Big thanks to Bill and your team. I had to get the rear wiper adjusted and Giovanni did a great job.
  • DK
    Dan Kersey
    Aug 20, 2025
    5.0
    I bought a filter two months ago from Autozone, but it turned out it didn’t fit my car. The manager Terry worked with me to make sure could get the right filter. The tech guy Giovanni exchanged my filter and even installed it for me in my car. Phenomenal service. I highly recommend going to this store.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts in Arlington Heights?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 8:00 AM to 7:00 PM.

Where is AutoZone Auto Parts located in Arlington Heights, IL?

AutoZone Auto Parts is located at 1221 E Rand Rd, Arlington Heights, IL 60004, United States.