AutoZone Auto Parts

4.3
200 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E Rand Rd in Arlington Heights, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Arlington Heights, IL or call us at (847) 577-0952.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1221 E Rand Rd, Arlington Heights, IL
60004, United States

Hours

Reviews

4.3
200 reviews
5 stars
147
4 stars
19
3 stars
8
2 stars
3
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

The majority of reviews highlight exceptional customer service, with staff being described as friendly, helpful, and knowledgeable.

Staff Competence

Many customers praised the staff for their expertise and willingness to assist with various automotive issues, including installations and part selections.

Store Cleanliness

The store is frequently noted for being clean and well-organized, contributing to a pleasant shopping experience.

Mixed Experiences

While many reviews are positive, there are some negative experiences reported, particularly regarding staff attitude and service during busy times.

Product Availability

Customers appreciate the availability of parts and the ability to get assistance with finding the right products for their vehicles.
  • SC
    Satchmo Catlin
    Oct 11, 2025
    5.0
    Amazing customer service and a great help to the community!
  • TM
    Tony Manos
    Sep 15, 2025
    5.0
    I was talking with my daughter in Scottsdale yesterday about the great service she got at the Autozone there. I needed new wipers on our Toyota Highlander so I went to the Arlington Heights Autozone around 4:00pm today. Two people helped. One guy got me started in the catalogue and wipers. The next guy Bill double checked the wipers I picked out and had to get the right ones. Then he said there is free washer fluid with the purchase THEN he asked if I wanted help installing the new blades. He did a great job and did it way faster than I could. Big thanks to Bill and your team. I had to get the rear wiper adjusted and Giovanni did a great job.
  • DK
    Dan Kersey
    Aug 20, 2025
    5.0
    I bought a filter two months ago from Autozone, but it turned out it didn’t fit my car. The manager Terry worked with me to make sure could get the right filter. The tech guy Giovanni exchanged my filter and even installed it for me in my car. Phenomenal service. I highly recommend going to this store.
  • JJ
    Joel
    Aug 13, 2025
    5.0
    My car’s battery died and these two exceptional workers Jimmy and Jacob helped with the process!
  • TD
    Tyler dean
    Aug 4, 2025
    5.0
    My daughter had a dead battery next door. After jump starting the car went to you guys about battery and install. Super fast and efficient and knowledgeable. Wasnt expecting such great service. Thanks!

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts in Arlington Heights?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 8:00 AM to 7:00 PM.

Where is AutoZone Auto Parts located in Arlington Heights, IL?

AutoZone Auto Parts is located at 1221 E Rand Rd, Arlington Heights, IL 60004, United States.