AutoZone Auto Parts

4.3
227 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W IL Route 173 in Antioch, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Antioch, IL or call us at (847) 838-1855.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
360 W IL Route 173, Antioch, IL
60002, United States

Hours

Reviews

4.3
227 reviews
5 stars
150
4 stars
41
3 stars
15
2 stars
3
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Sean, for their helpfulness and willingness to go above and beyond, including installing parts and providing thorough assistance.

Mixed Experiences

While some reviews highlighted excellent service, others reported rude behavior and poor customer interactions, indicating inconsistency in service quality.

Product Availability

Customers frequently noted that the store had a good selection of parts in stock, which contributed to positive experiences.

Installation Services

Several reviews mentioned the convenience of having staff assist with installations, which was appreciated by customers.

Pricing

Customers found the prices to be reasonable, especially for batteries and other automotive parts, contributing to a positive perception of value.
  • KD
    keith d
    2 days ago
    2.0
    Talk about shitty service, the employees were just standing in the back in a circle talking while im standing at the counter. They were giving me dirty looks like interrupted their circle jerk
  • TS
    Tasha Schultz
    Dec 17, 2025
    5.0
    Shawn was very kind and helpful with changing my battery, showing me the product options, and verifying that my current battery needed replacing. I really appreciated how personable and welcoming all of the guys were as well. They made me feel comfortable while I waited for the battery change, which wasn't long at all, and I was confident that Shawn would do a great job. He's got the good fatherly vibes. His little shop doggy Lilly was an added bonus. I'll definitely be returning for future vehicle needs. Thank you for the great experience and outstanding customer service.
  • MN
    Mattar Navo
    Nov 22, 2025
    1.0
    Absolutely the rudest person at the counter in all Chicagoland Advance auto parts I seen so far.. Refused to replace warranty item the failed less with in 30 days. Even the receipts says lifetime warranty. Selling knock off Chinese parts and refuse to replace. Never seen such additude in my life. Go to Autozone next door 100% better custumer service.
  • OK
    Olga Kalegina-Efremenko
    Oct 22, 2025
    5.0
    Sean is Awesome !
  • RV
    Rosa Valdovinos
    Sep 29, 2025
    5.0
    Had an amazing experience with Sean the store manager today. Our car broke down and Sean made the whole process a lot less of a headache. He helped us figure out what needed to be done as well as get all the materials and even install the new battery for us. Thank you so much Sean we appreciate your help!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Antioch, IL?

The store is open Monday through Saturday from 7:30 AM to 7:00 PM, and on Sunday from 8:00 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, they provide in-store pickup, same day delivery, and curbside pickup services.