AutoZone Auto Parts

4.3
223 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W IL Route 173 in Antioch, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Antioch, IL or call us at (847) 838-1855.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
360 W IL Route 173, Antioch, IL
60002, United States

Hours

Reviews

4.3
223 reviews
5 stars
147
4 stars
41
3 stars
15
2 stars
2
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Sean, for their exceptional service, including assistance with installations and going above and beyond to help.

Product Availability

Customers frequently noted that the store had a good selection of parts in stock, often finding what they needed without issue.

Mixed Experiences

While many reviews highlighted positive interactions, there were also complaints about unhelpful staff and receiving incorrect parts.

Warranty Issues

Some customers expressed frustration regarding warranty policies, particularly concerning refunds versus replacements.

Overall Satisfaction

Overall, the store received a mix of positive and negative feedback, with many customers indicating they would return despite some isolated negative experiences.
  • MN
    Mattar Navo
    1 day ago
    1.0
    Absolutely the rudest person at the counter in all Chicagoland Advance auto parts I seen so far.. Refused to replace warranty item the failed less with in 30 days. Even the receipts says lifetime warranty. Selling knock off Chinese parts and refuse to replace. Never seen such additude in my life. Go to Autozone next door 100% better custumer service.
  • OK
    Olga Kalegina-Efremenko
    Oct 22, 2025
    5.0
    Sean is Awesome !
  • RV
    Rosa Valdovinos
    Sep 29, 2025
    5.0
    Had an amazing experience with Sean the store manager today. Our car broke down and Sean made the whole process a lot less of a headache. He helped us figure out what needed to be done as well as get all the materials and even install the new battery for us. Thank you so much Sean we appreciate your help!
  • JW
    James Woodke
    Sep 24, 2025
    5.0
    Great selection and service. Friendly staff.
  • TD
    Team DaemonYGO
    Jul 30, 2025
    5.0
    Brought my car in to check if I was dealing with a Battery or Alternator issue and they got my car fixed despite it starting to rain. Really appreciate them and will be coming back! Amazing people!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Antioch, IL?

The store is open Monday through Saturday from 7:30 AM to 7:00 PM, and on Sunday from 8:00 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, they provide in-store pickup, same day delivery, and curbside pickup services.