NTB-National Tire & Battery

Reviews

• CF

  Ceassandra Fowler

  Mar 12, 2026
  5.0
  Charles Brown was wonderful to work with and gave great service. I would strongly recommend him as your next service advisor. Great work!
• DS

  David Small

  Mar 9, 2026
  5.0
  I had a great experience here. I was stranded and waited overnight for the shop to open because they were the only place that had my tires in stock. As soon as they opened in the morning, they got me in right away and had me back on the road fast. Super helpful, professional, and they really came through when I needed it. Definitely appreciate the quick service and would recommend them to anyone needing tires.
• JN

  Jon Norman

  Mar 6, 2026
  1.0
  i would choose zero stars if possible-took my 99 4runner to ntb-owned my mavis-on 2-2-26 for an alignment-not only did they fail to align my vehicle properly, they damaged my cv axles which i now have to replace at my own expense as i have tried to resolve the issue with the local office, the regional manager, and corporate who just told me they are going to escalate the matter to the same useless regional manager that offered no assistance to resolve this serious issue-DO NOT LET THESE PEOPEL TOUCH YOUR VEHICLE OR YOU WILL BE LEFT HIGHLY DISAPPOINTED!!!! **UPDATE** you can see below that NTB/Mavvis reached out after my review and state they take this kind of concern seriously and direct me to contact the same number i already contacted that was a waste of time-i will update this review if they actually show they care about resolving this serious issue their employees created
• SS

  Shawn

  Feb 26, 2026
  5.0
  Last Sunday afternoon I was halfway to Alton to meet family for dinner, and one of my tires started losing pressure fairly rapidly (a couple PSI per minute and worsening). I looked for tire shops in Alton that I could hopefully make it to and saw NTB was open. I was able to get there not long before they closed. The staff was very friendly and welcoming. Makayla was at the front desk and made the whole process quick and easy for us. (Thank you!) Long story short, it's stressful when you're mid-drive and realize your tire is about to go, you're going to have to leave your car somewhere and be without it, and it's 4:15 PM on a Sunday when a lot of places are closed or about to close. They got us right in, and my car was ready to go first thing the next morning. They made this sort of ordeal as easy and painless as it can be.
• KH

  Kallie Hope

  Feb 23, 2026
  5.0
  Thank you to NTB Alton for fixing the stabilizer bar, or sway bar as most people probably know it, in such a timely manner as well as fixing our alignment at the same time!! We've come here before and had no problems, definitely love the positive attitudes of everyone here!!

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