Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Alsip, IL!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
1,273 reviews
5 stars
614
4 stars
261
3 stars
109
2 stars
43
1 star
246
What are people saying?
AI-generated from recent customer reviews
Shower Wait Times
Customers consistently reported excessively long wait times for showers, often exceeding 2-4 hours.
Staff Attitude
Many reviews highlighted rude and unprofessional behavior from staff, particularly during night shifts.
Cleanliness Issues
Several customers noted that the showers and bathrooms were not adequately cleaned, contributing to a negative experience.
Parking Concerns
There were complaints about limited parking availability and high fees for reserved spots, causing frustration among drivers.
Mixed Service Experiences
While some customers praised the friendly service from certain staff members, many others reported a lack of responsiveness and poor customer service overall.
- MDMitchell DDec 6, 20255.0Everyone is Freaking awesome great service with a smile and Jay is top tier great service with cool hair style. Please keep up the great work everyone this place ROCKS!!!
- FTflagstone truckingNov 27, 20251.03.5 hours waiting for a shower my number was 5 That’s crazy
- LBLarry BrooksNov 15, 20251.0They claim the shower system was down. The whole time lazy workers was standing around doing nothing (eating, smoking, talking etc.)
- NNNecroG0dNov 9, 20251.0$24.50 a night for parking 😂😂😂
- TTTheresaOct 26, 20255.0My shower was nice and exactly what I needed. It was available immediately. However, I work overnights so showers are usually available at 5 a.m. after going off duty. The workers were really nice and friendly. I had access to parking. So far, a good experience 👍🏽
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What amenities are available at Pilot Travel Center in Alsip, IL?
Pilot Travel Center offers gas, diesel and DEF fuels, high-speed pumps, Wi-Fi, overnight parking, showers, fresh food options including pizza and breakfast sandwiches, snacks, drinks, and clean restrooms.
Is Pilot Travel Center in Alsip open 24 hours?
Yes, the Pilot Travel Center location in Alsip is open 24 hours every day of the week.
Can I reserve parking at this Pilot Travel Center?
Yes, you can reserve parking through the Pilot Reserve Now app available via the Apple App Store or their website.
Does this location offer showers and can anyone use them?
Showers are offered at many Pilot locations, and anyone can purchase a shower. Pricing varies by location, so contact the store directly or use the store locator for details.
What payment methods are accepted at this location?
Pilot Travel Center accepts American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, and EBT among other payment options.
Does the Alsip Pilot Travel Center have a CAT scale?
Yes, all Pilot Travel Center locations, including Alsip, have CAT scales available.
What nearby dining options are available around Pilot Travel Center in Alsip?
Nearby dining options include Arby's for fast food sandwiches, Beggars Pizza for pizza lovers, Burger King for quick burgers, and Isaac’s seafood restaurant for seafood cuisine.
Are there nearby financial services close to the Pilot Travel Center?
Yes, Western Union is nearby for money transfer services, and there are Bitcoin ATMs like Bitcoin of America and Athena Bitcoin ATM for currency exchange near the travel center.
What nearby places can assist truck drivers around this Pilot Travel Center?
Truck drivers can access nearby facilities such as the CAT Scale for weighing, and services like KSI Mobile Semi Truck Repairs and Remco Truck Service for truck maintenance and repair.
Are there any nearby transit options for customers visiting Pilot Travel Center in Alsip?
Yes, the Pace Park and Ride facility nearby offers transportation and parking services that can assist customers accessing the Pilot Travel Center.