Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Alsip, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Alsip location today.
Location
Hours
Reviews
4.0
468 reviews
5 stars
302
4 stars
45
3 stars
29
2 stars
15
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendly, professional, and accommodating service, particularly highlighting individuals like Kevin and Adriana.
Vehicle Availability
Several reviews noted issues with vehicle availability, including reservations not being honored and customers being left without cars despite having booked in advance.
Cleanliness and Maintenance
While some customers reported clean and well-maintained vehicles, others experienced issues with dirty cars and unpleasant odors.
Communication Issues
Customers expressed frustration with poor communication, including long wait times on the phone and lack of follow-up regarding reservations.
Overall Experience
Experiences varied widely, with some customers having excellent experiences while others reported significant dissatisfaction, particularly regarding vehicle availability and service quality.
- RSRichard StarkNov 7, 20255.0Maria is Excellent a w h at she does! She Moved Along Everything along with Juan For Pickup.
- KSKaren ScottOct 17, 20255.0Good customer service
- MAmounir armanOct 15, 20251.0This place is the worse. They told me they didn’t have the car and to cancel the reservation and now won’t refund my money. I never received a car. Don’t ever go there. Kevin is a big liar!
- SISoph iaOct 3, 20255.0Had to pick up a rental from this location per insurance agreement. The gentleman that works the front desk is such a kind and honest young man. I went over there on Labor Day weekend, they didn’t have much cars available. He made a couple calls and got me on the road in no time.
- JJJoanna JacksonOct 2, 20255.0I had an outstanding experience working with Kevin O’Brien at Enterprise. From the moment I arrived, Kevin was professional, personable, and went above and beyond to make sure I had everything I needed. He explained all of the details clearly, answered every question with patience, and made the entire process quick and stress-free. What really stood out was Kevin’s commitment to excellent customer service—he treated me with genuine care and respect, making me feel valued as a customer. His friendly demeanor and efficiency made the experience smooth from start to finish. I would highly recommend Kevin to anyone renting from Enterprise. He is a true asset to the team and someone I would gladly work with again in the future!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Alsip, IL?
Enterprise Rent-A-Car in Alsip offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the rental office hours for Enterprise Rent-A-Car in Alsip?
The Alsip location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Alsip?
Enterprise Rent-A-Car is located at 12055 S. Cicero, Alsip, IL 60803, United States.
How can I make a reservation for a rental car at the Alsip Enterprise location?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/il/alsip-1581.html or call them at +1 708-489-4780.
What payment methods are accepted at Enterprise Rent-A-Car in Alsip?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa credit cards.
Does Enterprise Rent-A-Car in Alsip offer any discounts for military personnel?
Yes, this location offers discounts for active military members.
Is Enterprise Rent-A-Car in Alsip women-owned?
Yes, the Alsip Enterprise Rent-A-Car location is women-owned.
What nearby dining options are available around Enterprise Rent-A-Car in Alsip?
Nearby dining includes Golden Bear Pancake & Crepery Restaurant, Jimmy John's sandwich shop, Stella's Place cafe and restaurant, Subway sandwich shop, and Burrito Jalisco Mexican restaurant, great for meals before or after your rental pickup.
Are there any nearby fitness or recreational facilities near Enterprise Rent-A-Car in Alsip?
Yes, LA Fitness gym, British Swim School of Alsip at LA Fitness, and Sky Zone sports and recreation venue are nearby, offering options for active lifestyles while in the area.
How can nearby automotive services benefit Enterprise Rent-A-Car customers in Alsip?
Customers can access nearby services like Eco Brite Car Wash for cleaning, Yaffo Auto Service and Collision for repairs, and Crash Champions Collision Repair for auto body work, ensuring your vehicle is well maintained during your rental period.