Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass Addison services include collision repair, auto body repair, dent / scratch repair / removal, frame straightening, auto paint repair, paintless dent repair (PDR), bumper repair, and more, to bring your vehicle back to pre-accident condition. We are your full service auto collision body shop, located in Addison.
Details
- RestroomAvailable
Location
Hours
Reviews
4.5
177 reviews
5 stars
144
4 stars
13
3 stars
3
2 stars1
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their communication and attentiveness throughout the repair process.
Quality of Work
Overall, customers were satisfied with the quality of repairs, often noting that their vehicles looked brand new after service.
Timeliness
Several reviews mentioned quick turnaround times, with some customers receiving their vehicles earlier than expected.
Communication Issues
A number of customers reported poor communication and delays in updates regarding their vehicle repairs, leading to frustration.
Mixed Experiences
While many had positive experiences, some customers reported significant issues with repairs and service quality, indicating inconsistency in performance.
- TZTina ZulkuJan 5, 20265.0The job on my car was perfect, loved the service, the workers were very friendly answering all the questions very helpful. Thank you
- NDNatalie DvorakOct 14, 20255.0State Farm sent me here and though State Farm dropped the ball, Gerber did NOT! Christian kept me informed and was on top of them to get the ball rolling. Everyone is great! Christian went above and beyond!
- NDNatalie DvorakOct 14, 20255.0Phenomenal service and customer service with Christian was outstanding
- CRCorey RobinsonOct 3, 20255.0Great work!
- UJUbaldo JuarezAug 21, 20251.0I do not recommend this place to anyone, they do not do a good job.
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass in Addison offer?
Gerber Collision & Glass offers collision repair, auto body repair, dent and scratch removal, frame straightening, auto paint repair, paintless dent repair, bumper repair, windshield replacement and repair, mobile auto glass service, and more to restore vehicles to pre-accident condition.
What are the operating hours for Gerber Collision & Glass in Addison?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays and major holidays like Thanksgiving, Christmas, and New Year's Day.
Where is Gerber Collision & Glass located in Addison?
It is located at 401 S Grace St, Addison, IL 60101, USA.
Does Gerber Collision & Glass accept insurance claims?
Yes, they specialize in insurance claims and also provide free estimates and online auto glass quotes.
What payment methods are accepted at Gerber Collision & Glass?
They accept American Express, Check, Discover, Mastercard, and Visa.
What languages are spoken at Gerber Collision & Glass in Addison?
English is the primary language spoken at the facility.
Is there a mechanic available at Gerber Collision & Glass, and do they have restroom facilities?
Yes, they have a mechanic on-site and restroom facilities are available for customers.
Are there any convenient gas stations near Gerber Collision & Glass in Addison?
Nearby gas stations include Mobil, Exxon & Mobil Stations, and 7-Eleven, helpful if you need to refuel before or after your visit.
What automotive-related businesses are located near Gerber Collision & Glass?
Nearby automotive services include Hi-Tech Addison Auto Repair, United Auto Exchange, Moto 1 motorcycle repair and dealer, and GB Motors used car dealer, offering additional options for your vehicle needs.
Are there places to get food or entertainment near Gerber Collision & Glass in Addison?
Yes, you can visit 7-Eleven for quick snacks and drinks, MMM Artisan Ice Cream for desserts, and Redbox kiosks for video and game rentals nearby to enjoy before or after your appointment.