Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Addison #4469 in Addison, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Addison, IL or call us at (630) 359-2982.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
520 reviews
5 stars
317
4 stars
94
3 stars
19
2 stars
17
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Efficiency
Several reviews highlighted fast and efficient service, particularly in battery installation and part replacements.
Inconsistency
There were complaints about poor service experiences, including long wait times and unhelpful staff during busy periods.
Knowledgeable Staff
Customers appreciated the staff's knowledge and ability to diagnose issues, with many specific employees receiving commendations.
Mixed Experiences
While many reviews were positive, there were notable negative experiences regarding customer service and staff attitude.
- PNP N2 days ago5.0I had an incredible experience at the AutoZone in Addison after a very long and stressful travel day. I had just landed in Chicago after a 20+ hour flight, picked up my car from the hotel, and realized the battery was completely dead. With the help of the hotel staff, I managed to jump-start it and drove straight to AutoZone, unsure what to do next since I had never changed a car battery before. From the moment I called the store, the staff was extremely helpful. When I arrived, Carlos, Brian, and Danay went absolutely above and beyond. They tested and charged my battery for free while I waited inside the store, and when the test showed the battery was no longer viable, they handled everything seamlessly. They helped me choose the right replacement and even installed the new battery themselves. Their kindness, patience, and professionalism turned a stressful situation into a smooth one. Thanks to their help, I was able to safely make the 4.5-hour drive back home to Wisconsin. I’m truly grateful for the exceptional service. Highly recommend this AutoZone location!
- KWkristen WestNov 6, 20255.0Jonathan is very professional! He is amazing! Pit our batter in so quickly and he was very knowledgeable! Thanks for the great service ! 🙏🏻
- IIINFINITYKINGNov 3, 20251.0Every time i have gone here they have given my the wrong parts
- RFRebecca FieldingOct 24, 20255.0Great experience. Staff was readily available and well informed.
- RCRome ChicagoSep 26, 20255.0Wanted to give Musa a huge shoutout alongside a big thank you for making my battery purchase + installation this morning flawless and fast.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Addison?
AutoZone Auto Parts in Addison is open Monday through Saturday from 7:00 AM to 10:00 PM and on Sunday from 8:00 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Addison, IL?
It is located at 545 W Lake St, Addison, IL 60101, USA.
What products can I find at AutoZone Auto Parts in Addison?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts offer in-store pickup or delivery services?
Yes, they offer in-store pickup, same-day delivery, and curbside pickup services.
Which brands are available at AutoZone Auto Parts in Addison?
They carry brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Addison for customer service?
You can call them at (630) 359-2982 or email customer.service@autozone.com.
Are there any nearby places of interest customers can visit before or after shopping at AutoZone?
Yes, nearby places include Lorenas Banquets, an arts and entertainment venue; paleteria y neveria la michoacana premium, an ice cream shop; and El Ancla Mariscos, a seafood restaurant.
Is there a fitness center near AutoZone Auto Parts in Addison?
Yes, Planet Fitness is a nearby gym and sports and recreation venue where customers can work out.
What dining options are close to AutoZone Auto Parts in Addison?
Nearby dining includes New China Mandarin Restaurant (Chinese cuisine), Cilantro Taco Grill (Mexican restaurant), Taco Bell (fast food), and McDonald's (burger restaurant).
Are there any other automotive-related businesses near AutoZone Auto Parts in Addison?
Yes, there is another AutoZone location nearby as well as Midas Muffler, which offers automotive repair services.