AutoZone Auto Parts

4.1
525 reviews

Business Details

545 W Lake St, Addison, IL
60101, United States
(630) 359-2982
https://www.autozone.com/locations/il/addison/545-w-lake-st.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Addison #4469 in Addison, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Addison, IL or call us at (630) 359-2982.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
545 W Lake St, Addison, IL
60101, United States

Hours

Reviews

4.1
525 reviews
5 stars
320
4 stars
94
3 stars
19
2 stars
17
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and lack of attention.

Staff Knowledge

Several customers highlighted the staff's knowledge and ability to assist with car issues, particularly in diagnosing problems and providing the right parts.

Efficiency

Many reviews noted quick service and efficient handling of customer needs, especially regarding battery replacements and part installations.

Inconsistency

There were reports of inconsistent service experiences, with some customers receiving excellent help while others faced long waits and unhelpful staff.
  • SP
    Shaunna Phillips
    4 days ago
    5.0
    Needed new windshield wipers. Luigi was great from start to finish. Called in, pulled up and was done within 20 minutes. Very patient and kind towards women. Thank you!!
  • JA
    José Roberto Ezquivel Arteaga
    Jan 14, 2026
    1.0
    En este lugar el personal esta poco capacitado y parece que no les pagan ya que no quieren aser su trabajo
  • ET
    Erika Terr
    Dec 12, 2025
    1.0
    awful service. will not be returning.
  • EC
    Enrico Consiglio
    Dec 1, 2025
    5.0
    Went to purchase parts for my car
  • PN
    P N
    Nov 21, 2025
    5.0
    I had an incredible experience at the AutoZone in Addison after a very long and stressful travel day. I had just landed in Chicago after a 20+ hour flight, picked up my car from the hotel, and realized the battery was completely dead. With the help of the hotel staff, I managed to jump-start it and drove straight to AutoZone, unsure what to do next since I had never changed a car battery before. From the moment I called the store, the staff was extremely helpful. When I arrived, Carlos, Brian, and Danay went absolutely above and beyond. They tested and charged my battery for free while I waited inside the store, and when the test showed the battery was no longer viable, they handled everything seamlessly. They helped me choose the right replacement and even installed the new battery themselves. Their kindness, patience, and professionalism turned a stressful situation into a smooth one. Thanks to their help, I was able to safely make the 4.5-hour drive back home to Wisconsin. I’m truly grateful for the exceptional service. Highly recommend this AutoZone location!

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