AutoZone Auto Parts

4.1
520 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Addison #4469 in Addison, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Addison, IL or call us at (630) 359-2982.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
545 W Lake St, Addison, IL
60101, United States

Hours

Reviews

4.1
520 reviews
5 stars
317
4 stars
94
3 stars
19
2 stars
17
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Efficiency

Several reviews highlighted fast and efficient service, particularly in battery installation and part replacements.

Inconsistency

There were complaints about poor service experiences, including long wait times and unhelpful staff during busy periods.

Knowledgeable Staff

Customers appreciated the staff's knowledge and ability to diagnose issues, with many specific employees receiving commendations.

Mixed Experiences

While many reviews were positive, there were notable negative experiences regarding customer service and staff attitude.
  • PN
    P N
    2 days ago
    5.0
    I had an incredible experience at the AutoZone in Addison after a very long and stressful travel day. I had just landed in Chicago after a 20+ hour flight, picked up my car from the hotel, and realized the battery was completely dead. With the help of the hotel staff, I managed to jump-start it and drove straight to AutoZone, unsure what to do next since I had never changed a car battery before. From the moment I called the store, the staff was extremely helpful. When I arrived, Carlos, Brian, and Danay went absolutely above and beyond. They tested and charged my battery for free while I waited inside the store, and when the test showed the battery was no longer viable, they handled everything seamlessly. They helped me choose the right replacement and even installed the new battery themselves. Their kindness, patience, and professionalism turned a stressful situation into a smooth one. Thanks to their help, I was able to safely make the 4.5-hour drive back home to Wisconsin. I’m truly grateful for the exceptional service. Highly recommend this AutoZone location!
  • KW
    kristen West
    Nov 6, 2025
    5.0
    Jonathan is very professional! He is amazing! Pit our batter in so quickly and he was very knowledgeable! Thanks for the great service ! 🙏🏻
  • II
    INFINITYKING
    Nov 3, 2025
    1.0
    Every time i have gone here they have given my the wrong parts
  • RF
    Rebecca Fielding
    Oct 24, 2025
    5.0
    Great experience. Staff was readily available and well informed.
  • RC
    Rome Chicago
    Sep 26, 2025
    5.0
    Wanted to give Musa a huge shoutout alongside a big thank you for making my battery purchase + installation this morning flawless and fast.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Addison?

AutoZone Auto Parts in Addison is open Monday through Saturday from 7:00 AM to 10:00 PM and on Sunday from 8:00 AM to 9:00 PM.

Where is AutoZone Auto Parts located in Addison, IL?

It is located at 545 W Lake St, Addison, IL 60101, USA.