AutoZone Auto Parts

4.1
522 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Addison #4469 in Addison, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Addison, IL or call us at (630) 359-2982.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
545 W Lake St, Addison, IL
60101, United States

Hours

Reviews

4.1
522 reviews
5 stars
318
4 stars
94
3 stars
19
2 stars
17
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being rude or inattentive.

Staff Knowledge

Several customers highlighted the staff's knowledge and ability to assist with car issues, particularly in diagnosing problems and providing the right parts.

Efficiency

While many customers appreciated the quick service, others reported long wait times and inefficiencies, especially during busy periods.

Installation Services

Positive feedback on installation services for batteries and wipers, with many customers expressing gratitude for assistance provided by staff.
  • ET
    Erika Terr
    Dec 12, 2025
    1.0
    awful service. will not be returning.
  • EC
    Enrico Consiglio
    Dec 1, 2025
    5.0
    Went to purchase parts for my car
  • PN
    P N
    Nov 21, 2025
    5.0
    I had an incredible experience at the AutoZone in Addison after a very long and stressful travel day. I had just landed in Chicago after a 20+ hour flight, picked up my car from the hotel, and realized the battery was completely dead. With the help of the hotel staff, I managed to jump-start it and drove straight to AutoZone, unsure what to do next since I had never changed a car battery before. From the moment I called the store, the staff was extremely helpful. When I arrived, Carlos, Brian, and Danay went absolutely above and beyond. They tested and charged my battery for free while I waited inside the store, and when the test showed the battery was no longer viable, they handled everything seamlessly. They helped me choose the right replacement and even installed the new battery themselves. Their kindness, patience, and professionalism turned a stressful situation into a smooth one. Thanks to their help, I was able to safely make the 4.5-hour drive back home to Wisconsin. I’m truly grateful for the exceptional service. Highly recommend this AutoZone location!
  • KW
    kristen West
    Nov 6, 2025
    5.0
    Jonathan is very professional! He is amazing! Pit our batter in so quickly and he was very knowledgeable! Thanks for the great service ! 🙏🏻
  • II
    INFINITYKING
    Nov 3, 2025
    1.0
    Every time i have gone here they have given my the wrong parts

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Addison?

AutoZone Auto Parts in Addison is open Monday through Saturday from 7:00 AM to 10:00 PM and on Sunday from 8:00 AM to 9:00 PM.

Where is AutoZone Auto Parts located in Addison, IL?

It is located at 545 W Lake St, Addison, IL 60101, USA.