Business Details
About
Car Wash
At Rocket Express Car Wash, we love clean cars & taking care of our customers! Whether you're in need of a quick wash or top-of-the-line shine, we offer a full menu of wash options to fit all budgets & car wash needs. Plus, our state-of-the-art express tunnels safely clean, shine, & protect your investment in just a few minutes! Plus, every wash includes FREE vacuums, towels & mat washers. Visit us today! Rocket Express is now cashless and accepts all major credit cards, debit cards, and Rocket Express gift cards.
Location
Hours
Reviews
4.4
1,428 reviews
5 stars
991
4 stars
209
3 stars
92
2 stars
36
1 star
100
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported dissatisfaction with the quality of the car wash, stating that their vehicles remained dirty after the wash.
Customer Service
While some employees received praise for their friendliness and helpfulness, others were described as rude or pushy, particularly regarding membership sales.
Membership Issues
Several customers expressed frustration with the membership cancellation process and the lack of follow-up on complaints.
Equipment Reliability
Customers noted frequent issues with the car wash equipment, including brushes not functioning properly and vacuums lacking suction.
Positive Staff Interactions
Despite some negative experiences, many reviews highlighted specific staff members who provided excellent service and support.
- GHGinger Harris5 days ago5.0Thank you, Rocket Car Wash, for the free wash on Veterans Day. My husband is a veteran and being offered a free car wash on 11/11/25 was such a surprise and so much appreciated. Thank you not only for the great car washes we've had, the terrific customer service (always friendly), and the vacuum & mat cleaning facilities, etc., but also for remembering and honoring veterans on November 11th. For that alone, we'll always get our vehicles washed at Rocket Car Wash. Thank you!!
- PVPablo's VlogsOct 28, 20251.0They been charging me an I don’t have a membership anymore been canceled for 2 months now, an haven’t been in since then. Stealing money
- MGMiguel GonzalezOct 26, 20254.0Great and friendly service. One time I locked my keys in the car and they helped me unlock the car without any damage.
- JBJames ButlerOct 14, 20251.0I don’t leave too many reviews, but I got a membership, used the car wash three Or four times. On one visit, I had a piece of my hubcap torn off by the wheel cleaning brush , had it addressed and got nowhere. No phone follow up calls were made back to me. The business phone Doesn’t work, Made three trips back into this car wash to inquire about a small piece that was taken and ripped off my wheel that could not get an answer for. Not to mention, I’d have to go to the wash three times to get bugs off the front of the car and the windshield. Needless to say, I canceled my membership after about two weeks.
- ALAlexis LaughlinOct 7, 20251.0We got the $25 wash, which comes with a second wash within 24 hours. Once we exited the wash we drove up the road to Volkswagen to get an oil change, and our car was still very dirty. After our oil change we drove back down to Rocket Express to get the second wash, it changed nothing! For $25 and 2 washed this place sucks! There is still dirt on every single emblem about 2 inches out. Along with our rims not having gotten cleaned at all! It won't let me add pictures but we won't be back. Tommy's beats this place by far! $20 for a wash and they actually get your car cleaned!
Frequently Asked Questions About Rocket Express Car Wash
What services does Rocket Express Car Wash offer?
Rocket Express Car Wash offers a full menu of car wash options including quick washes, top-of-the-line shine, free vacuums, towels, and mat washers.
What are the operating hours of Rocket Express Car Wash?
The car wash is open Monday through Saturday from 7:00 AM to 8:00 PM, and on Sundays from 9:00 AM to 7:00 PM, with specific holiday hours.
Where is Rocket Express Car Wash located?
It is located at 1122 Blue Lakes Blvd N, Twin Falls, ID 83301, USA.
What payment methods are accepted at Rocket Express Car Wash?
They accept all major credit and debit cards including American Express, Discover, MasterCard, Visa, and Rocket Express gift cards. Cash is no longer accepted.
Does every car wash at Rocket Express include any free extras?
Yes, every car wash includes free use of vacuums, towels, and mat washers.
Is Rocket Express Car Wash suitable for fleet and individual vehicles?
Yes, they offer services tailored for all budgets and car wash needs, including fleet car wash options.
What nearby landmarks can help me find Rocket Express Car Wash?
You can find Rocket Express Car Wash near Perrine Bridge, a notable landmark and historical building in Twin Falls.
Are there any restaurants near Rocket Express Car Wash if I want to grab a bite before or after my car wash?
Yes, nearby restaurants include Wok and Grill, Tokyo Japanese Restaurant, Sushi Tokyo Restaurant, Pizza Hut, and Abracadabra's Twin Falls, offering a variety of dining options.
Can I visit other automotive-related businesses near Rocket Express Car Wash?
Yes, nearby automotive-related businesses include Rob Green Nissan and Hyundai car dealerships for your vehicle needs.
Are there nearby services that might be convenient to combine with a car wash visit?
Yes, nearby you will find Services such as Wasden Law Offices for legal needs, Allstate-Magic Valley Payne Agency for insurance, and Therapeutic Spa Massage for relaxation.