Customers frequently praised the staff for being helpful, knowledgeable, and providing quick service.
Customer Experience
Many reviews highlighted the friendly atmosphere and the welcoming waiting area, contributing to a positive overall experience.
Transparency
Customers appreciated the clear communication regarding services needed and the absence of pressure to upsell additional services.
Mixed Feedback
While most reviews were positive, some customers reported issues with service quality and pricing, indicating room for improvement.
KA
Kyle Ames
3 days ago
5.0
Always have a great experience at this Grease Monkey. The staff are excellent and communicate very well. Meets my needs
MZ
Meghan Zobrist
5 days ago
2.0
The employees were kind, however my car has an oil leak that started after my oil was changed on the 31st of December. By the 5th of January, my car was out of oil (I hadn't even noticed the oil leak as I live at an apartment and don't park in the same place). I took it in on the 6th, they looked at it and said that they couldn't find the leak. I took it in again 2 hours later (they had to top off the oil after 2 hours) they said they would take another look at it after I pushed for it. They said that sometimes the oil leaks after a change. They said they couldn't find the leak, and asked me to drive around for 20-30 minutes. They said it must not be leaking anymore and sent me on my way. I'm still having to top off the oil constantly, and don't have time to go in regularly for them to do it for me. I am worried about any long term damage to my engine and would like to get it fixed without having to pay for it.
EM
Emmylou Moulton
Dec 30, 2025
5.0
I always take my vehicles to this location even though it's a 45 minute drive for me. The staff are always very friendly and helpful. I had an unusual request today, and they went out of their way to help me, I was in and out. Great service.
KH
Kaylee Heck
Dec 30, 2025
5.0
All the guys at grease monkey were very friendly and helpful. I did not have to wait long and my car was in and out so quickly. Thanks to Rosson and the other guys for being so knowledgeable and helping out!
CC
Chip
Dec 27, 2025
1.0
Absolutely terrible, they replaced a spark plug in my mini and didn’t even tighten it down all the way, told me my mpg would improve but it went down by 5 mpg on average for a 4 hour drive. Had to get the spark plug redone at a new place. DO NOT COME HERE