Customers consistently praised the friendly, helpful, and professional staff, highlighting their willingness to assist and communicate effectively.
Speed of Service
Many reviews noted the quick turnaround for services, with several customers appreciating the efficiency of the team.
Trustworthiness
Several customers expressed confidence in the honesty and transparency of the service, contrasting it with negative experiences at other shops.
Pricing Concerns
Some customers raised issues regarding pricing, feeling that services were overpriced or that promotional offers were misleading.
Quality of Work
While many reviews were positive about the quality of service, a few customers reported issues with specific services, raising concerns about consistency.
AM
Aurora Murdock
Nov 15, 2025
5.0
I absolutely love going to Grease monkey! The people are so friendly, answer all my questions, are fast and charge cheap prices. I know nothing about cars and they are always willing to tell me more about anything my car needs and even what isn’t necessary right now. In the past when I go to mechanics I would leave feeling stupid and often felt ripped off. That is not the case for this Grease Monkey!
AO
Anders Omer
Nov 10, 2025
5.0
Excellent service and tons of good drinks for when you’re waiting. Matt helped me today and he was awesome, super chill guy and quickly and nicely helped me with my oil change. Will be coming back again 🙏
KB
Kamille Bartlett
Nov 6, 2025
5.0
I love Greese Monkey!! I've tried other oil places here in Rexburg and I have enjoyed Greese Monkey the most. I know I can trust them to give my car the best service. It surprises me every time by how fast they are. Highly recommend.
AD
Azure Dowd
Nov 1, 2025
5.0
Exceptional service.
My brakes were not serviced well at a previous repair shop and would always squeak. The team at this grease monkey were able to diagnose the issue and get it repaired the same day. I've been going for oil changes for a while too and the team is always super friendly and very professional.
NG
Nicole L Grafel
Oct 29, 2025
5.0
I love the Grease Monkey in Rexburg. They always take very good care of my two vehicles. I visit there often and they are awesome! They check my fluids, tires, etc any time I bring my car in even without purchasing a service. Matthew and Jackson were great today with all of their help! They are professional and helpful! If you need good customer service I recommend this business. This single mom appreciates the help so much!