Business Details
About
Tire Shop
Clair & Dee's Point S provides automotive repair services along with tire sales to the Rexburg, ID area.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
875 reviews
5 stars
689
4 stars
72
3 stars
29
2 stars
22
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Paula and Dallon for their exceptional service.
Trust Issues
Several reviews expressed concerns about dishonesty and upselling practices, with customers feeling misled about necessary repairs and costs.
Mixed Experiences
While some customers reported positive experiences with timely service and quality work, others noted significant delays and dissatisfaction with the quality of repairs.
Value for Money
Customers frequently mentioned feeling overcharged for services, with some reporting discrepancies between quoted and final prices.
Communication
There were mixed reviews regarding communication, with some customers appreciating clear explanations while others felt their concerns were not adequately addressed.
- NDNaomi DavisDec 23, 20251.0They replaced a water pump twice within 6 months, another time they pulled out a part during an inspection and didn’t put it in and it almost caused a ton of damage if another mechanic didn’t find that. They are overpriced, and have never truly fixed any of our issues. I would never come back here
- THTrey HatchDec 16, 20251.0Point S is awful and dishonest. They are a classic example of an auto shop that sees something isn't 100% and insists it needs replaced and will rip you off. Don't go to them unless you want run-around and deceit. I heard a concerning noise on my car, so I dropped it off to hear their evaluation. They told me "You need rear brake pads and rotors Front and rear struts/shocks, with new sway bar links Followed by an alignment Total for those repairs is $2,638.73 DOES NOT INCLUDE THE TIRES." I had a friend who's a mechanic and so I decided to ask him to come over and look at it before I pulled the trigger and had Point S replace everything. He told me my back brakes needed replaced and a couple other very minor things, but that was it. Out the door, I should've been $300 instead of $2700. Later I told this to my coworkers, my friends, and my neighbors and I got repeated reports of Point S being dishonest and treating people like "garbage." I wish I had known this before I had them do work on my other vehicle because who knows how much of my money they tricked me out of.
- TRTamara RhoadsDec 16, 20255.0Great customer service, especially Paula. She goes out of her way to take care of customers, she is always happy, and extremely pleasant to meet with.
- JGJamie GDec 12, 20255.0I had a wonderful experience at Clair and Dee's today. Dallon is super helpful, patient and honest. He really cares about the customers and their needs. I went in there because I was told the light bulb didnt work on a headlight, that it was an electrical problem. Long story short, the original place that told me this was incorrect. Dallon saw and understood what happened and didn't charge me for a diagnostic test that was done at Claire &Dee's. The car didnt need one. We had misinformation. I really appreciate Dallon and the mechanic that helped me today. 5 Stars definitely!
- YPYulia PNov 29, 20253.0I really like being able to talk directly to the mechanic when I drop my car off for work to be done, rather than going through the front desk staff who just take notes. I appreciate getting feedback straight from the person actually working on my car. I’ve had both good and bad experiences here, which is why I’m giving it 3 stars. Make sure you get to know the person that works on your car and request them by name.
Frequently Asked Questions About Clair & Dee's Point S - Rexburg
What services does Clair & Dee’s Point S - Rexburg offer?
They provide automotive repair services along with tire sales in the Rexburg, ID area.
Where is Clair & Dee’s Point S - Rexburg located?
The business is located at 117 N 2nd E, Rexburg, ID 83440, United States.
What are the business hours for Clair & Dee’s Point S - Rexburg?
They are open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.
Is Clair & Dee’s Point S - Rexburg wheelchair accessible?
Yes, they have a wheelchair accessible entrance, parking, and restroom.
What payment methods are accepted at Clair & Dee’s Point S - Rexburg?
They accept debit cards, credit cards, and mobile NFC payments; cash is not required.
Does Clair & Dee’s Point S - Rexburg offer same-day delivery?
Yes, same-day delivery is available for their products and services.
Can I pick up my order in-store at Clair & Dee’s Point S - Rexburg?
Yes, they offer both in-store pickup and curbside pickup options.
Are there any nearby automotive parts stores around Clair & Dee’s Point S - Rexburg?
Yes, Advance Auto Parts, Carquest Auto Parts, and O'Reilly Auto Parts are nearby for additional automotive supplies.
What nearby dining options are available near Clair & Dee’s Point S - Rexburg?
Papa Murphy's offers pizza and fast food nearby, and Maverik Adventure's First Stop provides convenience store and fast food options.
Are there any nearby recreational or wellness services close to Clair & Dee’s Point S - Rexburg?
Yes, The Backsmith Chiropractic Clinic & Massage Therapy, The Escape Hair, Tanning & Nails, and iLash U are nearby for wellness and beauty services.