Many customers praised the friendly and helpful staff, highlighting specific employees like Paula and Jesse for their exceptional service.
Trustworthiness
Several reviews expressed concerns about upselling and trust issues, with customers feeling pressured to pay for unnecessary repairs.
Efficiency
Customers frequently noted quick service and timely repairs, with many appreciating the fast turnaround for tire changes and oil changes.
Mixed Experiences
While many had positive experiences, a significant number of reviews mentioned negative interactions, particularly regarding communication and perceived dishonesty.
Value for Money
Some customers felt that the pricing was high, especially for diagnostics and repairs, leading to dissatisfaction with the overall value.
TP
Travis & Lindsay Palmer
Oct 27, 2025
5.0
I'm not sure his name but the mechanic was bald and had a beard 😅… anyways, he was EXCELLENT. He was knowledgeable, kind, honest, understanding, patient and quick. I didn’t have an appointment but I was in and out in one hour. I will definitely be going back in the future. Highly recommend this shop! Great location. Nice employees.
DE
Daniel Espinal
Oct 3, 2025
1.0
Called because I had a question and the guy hung up on me, very unprofessional.
MF
Michelle Fackrell
Aug 14, 2025
5.0
I always get the best service here at Clair & Dee’s in Rexburg. The staff is friendly and helpful. The work is high quality and done in a timely manner. They take the stress out of car maintenance. I highly recommend them!
DN
Denise Nowak
Aug 6, 2025
5.0
Great tires and service
SK
Stanley Kerr
Aug 6, 2025
5.0
Brought my car in to have a tire repaired after a flat. A couple other places gave me a hard time about getting it repaired these guys got it done quick and great. Was 6 months ago and the tires still doing great. Excellent people over here, would recommend 🙌