Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Inconsistency
There were mixed reviews regarding service quality, with some customers experiencing unprofessional behavior and lack of assistance from certain employees.
Product Availability
Customers appreciated the availability of parts and the ability to order items, although some noted delays in receiving ordered parts.
Store Cleanliness
The store was generally reported as clean and organized, contributing to a positive shopping experience.
Knowledgeable Staff
Several reviews highlighted the expertise of certain employees, while others noted that some staff members lacked product knowledge.
MH
Mike Hall
Nov 10, 2025
2.0
Always the most expensive auto parts store. The workers are usually visibly sad you are there to get parts.
MM
M.
Oct 27, 2025
5.0
I really appreciate the people working at this AutoZone. They were so helpful tonight.! I came in and explained my situation and the young man that I initially talk to referred me to a more seasoned worker named Cooper. Which I totally appreciate that he didn’t just try to sell me something that Didn’t work.
Not only did Cooper take time to listen and assess the situation, but he offered some solutions when the part that I needed wasn’t available from AutoZone. Cooper went the extra mile to help remedy the issue. He even helped make a temporary fix on it so I could get the part ordered from the dealership. Thank you so much for your kindness!!!
BB
BrightBreezyMorning
Oct 16, 2025
5.0
I read that some folks had some bad experiences. Sorry about that for them. But I love it here! (Outside now replacing headlight). It's my favorite Autozone ever! And at 52 yrs, I've been to a lot of Autozones. The staff has always been amazing to us. I hope it stays that way. 😊
RR
Ray Ricks
Oct 8, 2025
1.0
They have a no public restroom sign up. Enough said
BM
B Moody
Sep 30, 2025
1.0
Best part of the visit was being directed to the competitors location across the parking lot. Store was a mess, employee seemed lost and unable to find parts listed as in stock
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Pocatello?
AutoZone Auto Parts in Pocatello is open Monday through Thursday from 7:30 AM to 9:00 PM, Friday and Saturday from 7:30 AM to 10:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone Auto Parts offers in-store pickup and same-day delivery services for customer convenience.
What types of auto products and brands can I find at AutoZone Auto Parts?
AutoZone carries a variety of auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts, featuring brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Pocatello?
AutoZone Auto Parts is located at 4809 Yellowstone Ave, Pocatello, ID 83202, United States.
How can I contact AutoZone Auto Parts for customer service?
You can contact AutoZone Auto Parts customer service by calling +1 208-776-4040 or emailing customer.service@autozone.com.
What are some nearby places to AutoZone Auto Parts in Pocatello?
Nearby places include multiple AutoZone stores, Tobacco Connection shops, RadioShack electronics stores, Bridger's Barber Shop, CoinFlip Bitcoin ATMs, Exxon gas stations, Idaho State Liquor Store, Family Dollar, Papa Murphy's pizza restaurants, Carol's Trinkets and Treasures thrift stores, 2 Granny's She Shed arts and crafts shop, Guardian Auto Sales car dealers, and Common Cents convenience stores.
Can I easily find fuel stations near AutoZone Auto Parts in Pocatello?
Yes, there are multiple Exxon gas stations nearby, making it convenient to refuel your vehicle before or after visiting AutoZone Auto Parts.
Are there dining options close to AutoZone Auto Parts where I can grab a meal?
Yes, Papa Murphy's pizza restaurants are located nearby, offering a quick and tasty meal option before or after your visit to AutoZone Auto Parts.
Is there a place nearby where I can buy cigarettes or liquor near AutoZone Auto Parts?
Yes, Tobacco Connection shops and Idaho State Liquor Store are close to AutoZone Auto Parts, providing convenience if you need tobacco or liquor products during your trip.