AutoZone Auto Parts

4.3
266 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4809 Yellowstone Ave, Pocatello, ID
83202, United States

Hours

Reviews

4.3
266 reviews
5 stars
171
4 stars
45
3 stars
23
2 stars
10
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Inconsistency

There were mixed reviews regarding service quality, with some customers experiencing unprofessional behavior and lack of assistance from certain employees.

Product Availability

Customers appreciated the availability of parts and the ability to order items, although some noted delays in receiving ordered parts.

Store Cleanliness

The store was generally reported as clean and organized, contributing to a positive shopping experience.

Knowledgeable Staff

Several reviews highlighted the expertise of certain employees, while others noted that some staff members lacked product knowledge.
  • MH
    Mike Hall
    Nov 10, 2025
    2.0
    Always the most expensive auto parts store. The workers are usually visibly sad you are there to get parts.
  • MM
    M.
    Oct 27, 2025
    5.0
    I really appreciate the people working at this AutoZone. They were so helpful tonight.! I came in and explained my situation and the young man that I initially talk to referred me to a more seasoned worker named Cooper. Which I totally appreciate that he didn’t just try to sell me something that Didn’t work. Not only did Cooper take time to listen and assess the situation, but he offered some solutions when the part that I needed wasn’t available from AutoZone. Cooper went the extra mile to help remedy the issue. He even helped make a temporary fix on it so I could get the part ordered from the dealership. Thank you so much for your kindness!!!
  • BB
    BrightBreezyMorning
    Oct 16, 2025
    5.0
    I read that some folks had some bad experiences. Sorry about that for them. But I love it here! (Outside now replacing headlight). It's my favorite Autozone ever! And at 52 yrs, I've been to a lot of Autozones. The staff has always been amazing to us. I hope it stays that way. 😊
  • RR
    Ray Ricks
    Oct 8, 2025
    1.0
    They have a no public restroom sign up. Enough said
  • BM
    B Moody
    Sep 30, 2025
    1.0
    Best part of the visit was being directed to the competitors location across the parking lot. Store was a mess, employee seemed lost and unable to find parts listed as in stock

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Pocatello?

AutoZone Auto Parts in Pocatello is open Monday through Thursday from 7:30 AM to 9:00 PM, Friday and Saturday from 7:30 AM to 10:00 PM, and Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup and same-day delivery services for customer convenience.