Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Idaho Falls area, turn to Safelite AutoGlass . Those in central Idaho Falls or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 1130 E 17th St, Safelite AutoGlass Idaho Falls repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
398 reviews
5 stars
280
4 stars
33
3 stars
14
2 stars
10
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the professionalism, friendliness, and efficiency of the technicians during windshield replacements.
Convenience
Customers appreciated the mobile service option, allowing technicians to come to their homes or workplaces for repairs.
Customer Service
Feedback was mixed; while some reviews highlighted excellent customer service, others reported difficulties with communication and scheduling.
Appointment Issues
Several customers experienced problems with appointment scheduling, including delays and miscommunication regarding availability.
Repair Quality
While many were satisfied with the repairs, some customers expressed dissatisfaction with the quality of work, particularly regarding chip repairs and cleanliness after service.
- GGGryyphyn6 days ago5.0Jeremy, the onsite replacement tech, was awesome! He was in and out in 45min.
- DDDenitra6 days ago5.0Got my windshield replaced by Safelite and honestly, they crushed it. Looked great, but I had a couple concerns—my wiper was acting up and there was a small issue with the glass. I expected the usual “yeah that’s normal” speech, but instead they sent someone out the SAME day, no debate, no weird upsell, just “we got you.” Two super knowledgeable, genuinely nice guys worked on my car. Logan and Nik, explained what was going on, and didn’t make me feel like an idiot for asking extremely basic car questions. Truly elite customer service. If all companies handled problems like this, the world would be a much calmer place. 10/10 would let them replace my windshield again… hopefully I just don’t need to.
- LGLisa Gust6 days ago1.0The Idaho Falls locations customer service is absolutely the worst! The 'manager ' Tom did absolutely nothing to resolve the issue of potentially harming the antenna that is linked to my key fob in which obviously runs the vehicle. I absolutely trust my mechanic over the ignorance of the staff. If they had actually showed up for the appointment which would have taken place with my mechanic a discussion could have taken place and a lot of this could have been avoided. I was given the district managers email, Dave Ross, as they cannot provide his phone number. The customer service representative also submitted a request to speak to this district manager. Today marks the better part of 5 to 7 days to speak to this district manager and he hasn't bothered to call. What good is a district manager if you cannot speak to them? The integrity of this company definitely leaves a big question mark. I would recommend finding a company with higher standards and values you as a customer and not a number for the day.
- SAsatara arthurOct 18, 20255.0Very quick and easy great work done
- KWKaren WheilerOct 4, 20255.0I love Safelight’s service where they come to your house and change your windshield at no extra cost. Made it so convenient. I appreciated the technician’s (Camilo) courtesy and professionalism and the great price that I got. Online they were having a promotion at the time I looked into setting up an appointment. So basically got the more expensive package cheaper than the less expensive package. Included new wipers and windshield rain treatment!
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Idaho Falls provide?
Safelite AutoGlass in Idaho Falls offers auto glass installation and repair, including windshield chip and crack repair, windshield replacement, and power window repairs. They also provide same-day service and insurance paperwork processing.
Where is Safelite AutoGlass located in Idaho Falls?
Safelite AutoGlass is located at 1130 E 17th St, Idaho Falls, ID 83404, USA.
What are the operating hours of Safelite AutoGlass Idaho Falls?
The shop is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
Does Safelite AutoGlass offer mobile service in the Idaho Falls area?
Yes, Safelite AutoGlass provides convenient in-shop and mobile auto glass repair and replacement services in Idaho Falls and surrounding areas.
What languages are spoken at Safelite AutoGlass Idaho Falls?
The staff at Safelite AutoGlass in Idaho Falls can assist customers in both English and Spanish.
What payment methods are accepted at Safelite AutoGlass in Idaho Falls?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I book an appointment with Safelite AutoGlass Idaho Falls?
You can book an appointment online through their reservation link: https://fixmyglass.safelite.com
What nearby businesses can I visit before or after my appointment at Safelite AutoGlass?
Nearby businesses include Taco Bell for quick food, Starbucks for coffee, and River Junction Mercantile for shopping and gifts. You might also consider visiting Gabby Riley Nails for nail services or The Neighborhood Barbers for a haircut.
Are there nearby financial services to Safelite AutoGlass Idaho Falls?
Yes, close to Safelite AutoGlass you can find Northwest Title Loans and Western Union for financial services, as well as Liberty Tax for tax assistance.
Is Safelite AutoGlass Idaho Falls wheelchair accessible?
Yes, Safelite AutoGlass in Idaho Falls has a wheelchair-accessible entrance to accommodate all customers.