Richard's Diesel & Auto Repair Inc.

Reviews

• AD

  Arnau Duran

  Dec 5, 2025
  5.0
  I had an issue during a road trip when I was in Idaho Falls, and even though this shop was very busy, they didn’t hesitate to spend 10 minutes helping me with the problem. It was a huge help. Without a doubt, if I lived here, I would bring my car to this shop. Thank you so much!
• TP

  Trent Petersen

  Dec 20, 2024
  5.0
  Great experience. Richard is awesome to work with and comes out and will talk with customers. Knows them by name.
• SN

  Shaelynn Nixon

  May 11, 2024
  5.0
  Richard went above and beyond to help me out with my car. He identified every little problem and was more than willing to help out. I highly recommend Richard’s if you want great service and attention to detail.
• LD

  Luke Dudley

  Aug 17, 2019
  5.0
  Thank you for getting my truck repaired. Kept me very well informed and I was able to pick my truck up early as I had to come from out of town. Very professional.
• JK

  Joshua Kidwiler

  Dec 2, 2018
  1.0
  My wife set up an appointment for a heater core to be replaced on the Tuesday before Thanksgiving. She was told it would take two days. Then she was called later that day and told they had started on the car, but would not finish until the next Monday because they were closed for a long weekend. They made zero mention of this planned long weekend when we made an appointment with them a week prior. So we made due with one vehicle for six days. This was quite an inconvenience since I work two fulltime jobs and am away from home most of the time. It was more so nerve racking since we have a six week old child and now my wife didn't have a vehicle for emergencies. My wife called Tuesday and it was confessed that they actually hadn't started on our car at all! They said they were starting on it that day and would only need it one more day. She called them the next day and was told they planned on having it done by the end of the day (Wednesday). Thursday arrived and I decided to take time out of my busy schedule and contact them myself and was also told they had started on it and will try they're best to get it done by the end of that day. As I got off work at 3pm that afternoon I called to check how the work was going. THEY HAD STILL NOT STARTED!!! They LIED to my wife three times about working on our car. They had our car for TEN DAYS and never touched it. They just lied to us the entire time. It was then we decided we were not going to do business with these skumbags. We went to pick up the car to find it parked like a drunk person had parked it. When I walked in there were three workers standing around shooting the breeze doing nothing. They didn't approach me when I walked in so I decide to grab my keys off the counter and leave. This is a TERRIBLE business. If they can't even tell you the truth about just starting work on your vehicle what else are they lying about. It was the worst interaction I've ever had with a mechanic shop, very unprofessional. STAY AWAY FROM THIS PLACE!

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