Business Details
About
Auto Body ShopAuto Repair ShopAuto Dent Removal ServiceAuto Body RepairAuto MaintenanceAuto Glass Shop
Welcome to Majestic Auto Body, where your safety is our utmost priority. Founded in 1985, our journey began with a tragic car accident that took the life of our founder, Stacey Patience. This event has shaped our commitment to staying true to our values. Led by Chad Eldridge and supported by a dedicated team of technicians, we have grown from a small shop to a thriving business with 27 employees and 44 stalls. Our success is attributed to the strong relationships we've built with local dealerships, manufacturers, and insurance companies. As a family-owned business, we take pride in being a pillar of our community.
Location
Hours
Reviews
4.2
251 reviews
5 stars
176
4 stars
24
3 stars
9
2 stars
7
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their excellent communication and willingness to assist.
Quality of Repairs
While some customers were very satisfied with the quality of repairs, others reported issues with the workmanship and attention to detail.
Timeliness
Several reviews noted that repairs were completed quickly, often ahead of schedule, which was appreciated by customers.
Pricing Concerns
There were mixed reviews regarding pricing, with some customers feeling that estimates were high or that they were charged for unnecessary repairs.
Negative Experiences
A few customers reported extremely negative experiences, including poor communication and unsatisfactory resolutions to their issues.
- RDrobby denningDec 15, 20255.0Great service by Matt and Brent. Repairs competed on time and matched the estimate. Would go back for sure.
- SVShaun ValentineDec 5, 20254.0They negotiated to a fair price for towing service after my son wrecked my car.
- NNNope NameNov 16, 20251.0Absolutely terrible experience with the manager or owner. We came to get our belongings out of our vehicle because they claimed it would cost us $1,000 from tow fees for less than a mile in order to get the vehicle after an accident then they claimed it was a very difficult and complicated toe even though it was pretty basic an easy tow they claimed there was a lot more damage than it actually had and that was very obvious, then when we showed up to get our belongings the owner or manager jumped out of his truck and started screaming and threatening us because we didn't want to pay $1,000 to get the vehicle which wasn't worth $1,000. The whole experience was absolutely appalling and if I could give this review without giving any stars I would. Would not suggest or recommend this company to anyone for any reason.
- JMJESSICA MOWERNov 13, 20255.0Matt and the entire team at Majestic were wonderful to work with. Great communication, excellent body work, respectful, and thorough.
- KEKATHY EDWARDSOct 10, 20255.0The customer service was great! I would send my friends and family there!!!!!
Frequently Asked Questions About Majestic Auto Body
What should I do in the event of an accident?
Accident scenes can be very shocking, especially right after the impact occurs. Try to remain calm and do the following:
1. Safety First
If you can, move your vehicle out of traffic and turn on the hazard flashers. Surround your car with warning triangles or flares if you have them. Then stand a safe distance away while you talk to other drivers or wait for help.
2. Are You Injured?
Check yourself and your passengers to make sure no one is hurt. Some injuries may delay their effects, so check often over time. Even a fender bender might have caused an injury that’s not noticeable right away. Call for medical help if there is any doubt.
3. Call The Authorities
Call 9-1-1, especially if there has been substantial damage, if anyone is injured, and/or acting confrontational. When the authorities arrive, ask for the investigating officer’s name and contact information. Also ask for the accident report number so you can follow up.
4. Exchange Information
Obtain the name, address, phone number, drivers license number, plate number, and insurance information of any other drivers involved in the accident. Also record names of anyone with injuries and witnesses. Don’t argue over who is at fault or admit blame.
5. Record The Scene
If possible, take photos of the scene or draw a diagram showing the positions of all involved vehicles. Contact your insurer right away.
6. Call Majestic Auto Body
After recording the scene, call Majestic at (208) 524-1111 and we will guide you through the next steps of getting your vehicle repaired quickly and safely.Keep and share this guide with your friends and loved ones. You never know when you’ll need an accident guide!
My car isn't drivable, can I get it towed to your shop?
Yes! Call us at (208) 520-1702 and let us know you’re in need of a tow to the shop.
How can I get a rental car?
If you need a rental car, we can help you make the necessary arrangements. Insurance companies will only pay for a rental car if you have that option on your policy or if you are the claimant. Check your policy and/or call your insurance company to find out if you have rental coverage and what your specific limitations are.
How do I get an estimate?
We offer all estimates free of charge and appreciate you making an appointment so we can guarantee the time it requires to make you feel comfortable in your decision to let us repair your vehicle. You can also use the link below to start you free estimate online now.
http://www.bodyshop.systems/quoteoptions.php?BodyShopID=612
How long will the repair take?
There are many factors to consider when estimating length of time for the repairs like part availability, paint and material dry times and availability of specific equipment within our facility. We understand that you depend on your transportation and we work very hard to complete the repair in a timely manner.
Will my color match?
With our highly skilled professionals and paint matching technology, we are able to reproduce the finish on your vehicle. We only use the highest of quality paint.
Do you guarantee your work?
Yes. We have a limited lifetime warranty on all of our work for as long as you own the vehicle. It is important to know that your body shop is the only partly responsible for a warranty on your repair, NOT your insurance company.
What services does Majestic Auto Body provide?
Majestic Auto Body offers collision repair, glass repair and replacement, 24-hour emergency towing, mechanical repair including air conditioning, brakes, engine diagnostics, transmission, and more.
What should I do immediately after a car accident?
Stay calm, move your vehicle if possible, check for injuries, call 9-1-1 if needed, exchange information with other drivers, record the scene with photos or diagrams, then contact Majestic Auto Body for repair guidance at (208) 524-1111.
Can I get my car towed to Majestic Auto Body if it is not drivable?
Yes, Majestic offers towing services. Call (208) 520-1702 to arrange a tow to the shop.
How do I get an estimate for repairs?
Estimates are free and by appointment to ensure adequate time. You can also start your free estimate online at http://www.bodyshop.systems/quoteoptions.php?BodyShopID=612.
Does Majestic Auto Body guarantee their repair work?
Yes, they offer a limited lifetime warranty on all repairs for as long as you own your vehicle.
What are Majestic Auto Body's business hours?
They are open Monday through Friday, 8:00 AM to 5:30 PM, and closed on weekends and major holidays.
Which payment options are accepted at Majestic Auto Body?
They accept cash, check, and Visa credit cards.
What nearby automotive services can customers visit around Majestic Auto Body?
Customers can visit Revolution Auto Group for used cars and automotive parts or Smith RV for recreational vehicles and automotive parts, both located nearby Majestic Auto Body.
Are there fitness or recreational facilities near Majestic Auto Body?
Yes, Snap Fitness gym and Idaho Elite Gymnastics center are nearby, offering workout and gymnastics opportunities while your vehicle is being serviced.
What family-friendly places are near Majestic Auto Body?
Kids Town at The Falls provides arts, entertainment, and children’s recreation, making it a great spot for families near Majestic Auto Body.