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Majestic Auto Body

4.2
(256 reviews)

Business Details

1456 N 25th E, Idaho Falls, ID
83401, United States
(208) 524-1111
https://majesticautobody.com/contact-us/

About

Auto Body ShopAuto Repair ShopAuto Dent Removal ServiceAuto Body RepairAuto MaintenanceAuto Glass Shop
Welcome to Majestic Auto Body, where your safety is our utmost priority. Founded in 1985, our journey began with a tragic car accident that took the life of our founder, Stacey Patience. This event has shaped our commitment to staying true to our values. Led by Chad Eldridge and supported by a dedicated team of technicians, we have grown from a small shop to a thriving business with 27 employees and 44 stalls. Our success is attributed to the strong relationships we've built with local dealerships, manufacturers, and insurance companies. As a family-owned business, we take pride in being a pillar of our community.

Location

Majestic Auto Body
1456 N 25th E, Idaho Falls, ID
83401, United States

Hours

Reviews

4.2
256 reviews
5 stars
181
4 stars
24
3 stars
9
2 stars
7
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent communication and support throughout the repair process.

Quality of Work

While several reviews commended the quality of repairs, there were notable complaints about inconsistent results and issues with post-repair quality.

Timeliness

Customers appreciated the quick turnaround times for repairs, with many stating their vehicles were completed ahead of schedule.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling estimates were higher than expected or that they were charged for unnecessary repairs.

Mixed Experiences

While many reviews were positive, there were significant negative experiences reported, particularly regarding communication and handling of repairs.
  • JZ
    Jerold zell
    Feb 17, 2026
    5.0
    Unfortunately I have been here more than once (4 separate vehicle body repairs). Above par customer service and quality body work every time. No surprises along the way, their estimator (Kahn) always keeps me advised before proceeding with the work. I have had both insurance claim and out of pocket repairs done here with equal satisfaction.
  • BS
    Bryan Swinehart
    Feb 9, 2026
    5.0
    Mark, Chad and team are great! Nice to see a collision shop who truly cares about giving their customer an OEM quality repair.
  • T2
    Tboots 2p
    Jan 26, 2026
    5.0
    My vehicle ended up being totaled, but these guys were so friendly and helpful. I used them years ago on a repair and the work was perfect.
  • IT
    Issabella Tripodi
    Jan 18, 2026
    5.0
    Both of my experiences with Majestic have been fantastic. I had both of my vehicles in their shop and both vehicles are running great and look great. I worked with Phil the first time and Matt most recently. Very timely, professional, and skilled! Would definitely recommend.
  • RC
    Randy Cook
    Jan 15, 2026
    5.0
    Thanks for the help

Frequently Asked Questions About Majestic Auto Body

What should I do in the event of an accident?

Accident scenes can be very shocking, especially right after the impact occurs. Try to remain calm and do the following: 1. Safety First If you can, move your vehicle out of traffic and turn on the hazard flashers. Surround your car with warning triangles or flares if you have them. Then stand a safe distance away while you talk to other drivers or wait for help. 2. Are You Injured? Check yourself and your passengers to make sure no one is hurt. Some injuries may delay their effects, so check often over time. Even a fender bender might have caused an injury that’s not noticeable right away. Call for medical help if there is any doubt. 3. Call The Authorities Call 9-1-1, especially if there has been substantial damage, if anyone is injured, and/or acting confrontational. When the authorities arrive, ask for the investigating officer’s name and contact information. Also ask for the accident report number so you can follow up. 4. Exchange Information Obtain the name, address, phone number, drivers license number, plate number, and insurance information of any other drivers involved in the accident. Also record names of anyone with injuries and witnesses. Don’t argue over who is at fault or admit blame. 5. Record The Scene If possible, take photos of the scene or draw a diagram showing the positions of all involved vehicles. Contact your insurer right away. 6. Call Majestic Auto Body After recording the scene, call Majestic at (208) 524-1111 and we will guide you through the next steps of getting your vehicle repaired quickly and safely.Keep and share this guide with your friends and loved ones. You never know when you’ll need an accident guide!

My car isn't drivable, can I get it towed to your shop?

Yes! Call us at (208) 520-1702 and let us know you’re in need of a tow to the shop.

Brand Certified Facts from Majestic Auto Body

This information is certified by Majestic Auto Body and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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