Grease Monkey

4.5
709 reviews

About

Oil Change Service StationAuto Repair ShopGrease Monkey
Grease Monkey's Certified Pit Crew provides Oil Changes and More for all of your vehicle's maintenance needs. Done Fast. Done Right.

Location

Grease Monkey
2255 N Holmes, Idaho Falls, ID
83401, United States

Hours

Reviews

4.5
709 reviews
5 stars
578
4 stars
56
3 stars
11
2 stars
12
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the friendly and helpful staff, highlighting their professionalism and efficiency during service.

Speed

Many reviews noted the quick turnaround time for oil changes and other services, often completed in under 15 minutes.

Pricing Transparency

While some customers appreciated the fair pricing, others expressed concerns about unexpected charges and a lack of clarity regarding service costs.

Customer Experience

Overall, customers reported positive experiences, with many mentioning a welcoming atmosphere and attentive service.
  • SF
    Shay Fisher
    2 days ago
    5.0
    Fast always reliable, gives discounts on websites kind and wonderful to work with
  • CB
    Chris Brayton
    3 days ago
    1.0
    This was the worst experience. I spent over 3 hours here waiting. I was quoted a lower price in the beginning than what I was given at the end of the service. Somehow, they broke my metal valve stem from my tire and shot it across the shop. They had to call someone in to get the valve stem replaced. I was told they were taking my tire to Discount Tire. They did not. They took it to another shop who put in a rubber valve stem and did not put the tire pressure monitor sensor back in. I had to pay Discount Tire to put it back in. I took the receipt from Discount Tire into Grease Monkey and asked to be reimbursed for the tire pressure monitor sensor. I was told the manager would have to call me. He did call and I missed the call. I attempted to return the call only to have the number be disconnected. I attempted to call and text but the number still could not be completed. I tried to call the shop and couldn’t get through. I sent an email through the website. No reply. I sent an email to the corporate office. No reply. I finally have given up and decided to leave a review. I would never go to a Grease Monkey again. I had an experience in the summer with another vehicle where they did not fill the oil up to full and was 3.5 quarts low when I picked it up.
  • KS
    Kathleen Smith
    4 days ago
    5.0
    The crew was very friendly and answered my many questions. I will be back and definitely recommend them to friends and family
  • ST
    scott thomas
    5 days ago
    5.0
    Super fast, was met immediately with a tech to get going was done in less than 20 min got a good cup of coffee and was on my way. Highly recommended
  • TS
    Tom Stott
    6 days ago
    5.0
    Fast, courteous, professional, and everything anyone could ever expect.

Frequently Asked Questions About Grease Monkey

What services does Grease Monkey in Idaho Falls offer?

Grease Monkey provides oil changes and additional vehicle maintenance services performed by their Certified Pit Crew. Services are done fast and right.

Where is Grease Monkey located in Idaho Falls?

Grease Monkey is located at 2255 N Holmes, Idaho Falls, ID 83401, USA.