Enterprise Rent-A-Car

4.1
574 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Idaho Falls, ID? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Idaho Falls location today.

Location

Enterprise Rent-A-Car
898 Northgate Mile, Idaho Falls, ID
83401, United States

Hours

Reviews

4.1
574 reviews
5 stars
370
4 stars
75
3 stars
32
2 stars
18
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about rude management and unhelpful responses to issues.

Reservation Issues

Numerous reviews highlighted problems with vehicle availability, including last-minute cancellations and not having reserved cars ready.

Cleanliness and Vehicle Condition

Some customers reported that vehicles were not clean upon pickup, with sticky residues and other cleanliness issues noted.

Efficiency and Wait Times

Customers frequently mentioned long wait times for both pickup and drop-off, indicating a need for better staffing and efficiency.

Overall Experience

Despite some positive experiences, many customers expressed frustration with the overall service and management, leading to a lack of trust in the rental process.
  • AS
    Annette Sellars
    4 days ago
    5.0
    Very convenient, even with a last minute rental.
  • AM
    Alison Mellor
    Nov 14, 2025
    5.0
    Friendly staff with a quick and easy process. I will always go here for my rental needs.
  • AC
    Aaron Colldeweih
    Oct 31, 2025
    1.0
    Make sure you photograph and/or video every detail of you car. I thought I was thorough enough. They just found some dent that is impossible to find without the perfect lighting and charge you damage fees. Ridiculous.
  • NN
    Noelle
    Oct 27, 2025
    5.0
    Had a lovely experience working with Ashton and Tanner. My car broke down and I walked in hoping to rent a car without any reservation, and Ashton was able to give me a minivan without any trouble! Loved driving that thing. While my car was getting repaired, they told me the transmission had gone out, so I ended up having to take the rental all the way back home- Tanner was understanding and patient with my situation. Really appreciate the help!
  • CC
    Cosgrove
    Oct 19, 2025
    5.0
    We had an excellent experience with this particular enterprise and will only rent in the future from here! They have excellent customer service and the truck was immaculate and was perfect for what we needed. Much better experience than other rental agencies or airport agencies. Thanks!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Idaho Falls?

Enterprise Rent-A-Car offers a wide range of vehicles including standard cars, vans, and luxury cars suitable for errands, weekends getaways, or other needs.

What are the operating hours for Enterprise Rent-A-Car in Idaho Falls?

The Idaho Falls location is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.