Enterprise Rent-A-Car

4.1
581 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Idaho Falls, ID? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Idaho Falls location today.

Location

Enterprise Rent-A-Car
898 Northgate Mile, Idaho Falls, ID
83401, United States

Hours

Reviews

4.1
581 reviews
5 stars
373
4 stars
75
3 stars
33
2 stars
18
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported rude behavior and unprofessionalism from management.

Reservation Issues

Numerous customers experienced problems with reservations, including unavailability of reserved vehicles and poor communication regarding their bookings.

Vehicle Condition

While some customers received clean and well-maintained vehicles, others reported issues with cleanliness and damage fees that seemed unjustified.

Efficiency

Customers noted delays in vehicle pickup and drop-off processes, often citing understaffing as a contributing factor.
  • PS
    Paul Smith
    5 days ago
    3.0
    Customer service was great, nice, professional. But a reminder don't issue a 2 wheel drive truck in winter time., in Idaho. Make sure to check that it is 4 wheel drive customers
  • RS
    Rod Stoltenberg
    Jan 3, 2026
    1.0
    I’m not able to say anything good about my last experience with enterprise rent a car
  • CT
    Charlie Taylor
    Dec 31, 2025
    5.0
    Overall good rental experience. Staff was friendly, explained the contract and vehicle well. They took the time to answer my questions. The car was clean and ran well. And the price was the best I could find at the time.
  • SB
    SHARON BUNN
    Dec 20, 2025
    5.0
    Enterprise office in Idaho Falls, the employees are all great, over the top of caring and assistants during my time of stress. Not only polite, helpful, understanding and caring, they are definitely exceptional. They pick the perfect car for my drive to back east across the country. Car is made for long runs and great on gas! I'm very satisfied. As for Dover, DE South Bay Rd, Azayah G. was Very helpful and went the extra mile getting me on my way. Instead of waiting for a little machine to check me out, she did it manually. That was exceptionally great employee assistance. Also she has a delightful personality with a sense of humor. Very satisfied with both Enterprise store employees!
  • MG
    Monica Galvan
    Dec 9, 2025
    1.0
    I have rented from enterprise on several different occasions at least 6 times and in several different cities. Always my go to but not anymore. My last experience was horrible, set my trip back at least a couple of hours. They asked me for 2 different bills with my address and my name on it. AIR bnbs don't even do that to rent homes. I don't carry around utility bills as almost everything is digital now. It would've been different if they let the customers know that they will need those items. I will no be returning. I highly suggest people start using turo.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Idaho Falls?

Enterprise Rent-A-Car offers a wide range of vehicles including standard cars, vans, and luxury cars suitable for errands, weekends getaways, or other needs.

What are the operating hours for Enterprise Rent-A-Car in Idaho Falls?

The Idaho Falls location is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.