Business Details
About
RV Repair Shop
Eagle Rock RV & Service Center is a full service center for RV and trailers serving Idaho Falls, ID and surrounding areas.
Location
Eagle Rock RV & Service Center
1910 S Yellowstone Highway, Idaho Falls, ID
83402, United States
Hours
Reviews
4.4
221 reviews
5 stars
170
4 stars
14
3 stars
9
2 stars3
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, noting their willingness to go above and beyond to assist with repairs and emergencies.
Quality of Work
While several reviews highlighted excellent repairs and timely service, there were also complaints about poor workmanship and unresolved issues after service.
Pricing Concerns
Customers expressed mixed feelings about pricing, with some finding it fair and others feeling overcharged for services rendered.
Communication
Communication was frequently mentioned positively, with many customers appreciating the updates and transparency regarding repairs.
Emergency Assistance
Eagle Rock RV was commended for their quick response and assistance during emergencies, helping customers get back on the road promptly.
- MEMaria EvansNov 6, 20255.0I love the folks at ER. Been taking our older RV there for years and years and she’s running great thanks to their hard work. Sending love your way!! Pls throw the ball for Buddy for me 💖
- VTvanessa ThauvetteSep 30, 20254.0They took me in emergency I got towed and they change my oil fuel pump Good service very kind
- LFLeann FronekSep 10, 20255.0We have a brand new 5th wheel. On our first vacation we went from Sparks NV, to Idaho, then to Montana. When we were in Idaho, we noticed our tires were not wearing properly. We called Eagle Rock and spoke with Adam. He came out to our campsite and not only looked at our tires, but did a complete inspection on the underneath of our RV and informed us our axles and leaf springs were bad. He knew we were on a tight schedule and got us in the following day, got our tires replaced and started the warranty claim for the axles and leaf springs on our behalf. We are very thankful Adam and the team at Eagle Rock, they went the extra mile on our behalf. Our trip could have been very dangerous without Adams attention to detail and the staffs quick response. We highly recommend Eagle Rock.
- CLCharlene LucasSep 5, 20255.0This isn't the normal review. My husband and I had been traveling all day. We needed fuel and I needed a bathroom. We pulled in for gas thinking we were at a traditional gas station . It was 5:15 on a Friday. All the bays were closed. I checked the showroom doors-no luck. Am heading back to the car when the end bay door opens. A guy comes out and I explain my dilemma at which point he says no problem! We have a bathroom. It was so kind of him and I appreciated it so much. Thanks again unknown stranger!!! Wish I had caught his name. He had a cute black and white pup with him! I'm
- BSBurt SmithAug 27, 20255.0I had a difficult to diagnose water problem with my camper. Eagle Rock not only properly diagnosed the problem but promptly completed the repair that solved the problem. We have been impressed by the cordial and professional service that the folks at Eagle Rock provide. I highly recommend Eagle Rock.
Frequently Asked Questions About Eagle Rock RV & Service Center
Do you do RV body work?
We provide body work on RVs, in-bed campers, 5th wheels, campers and trailers.
Do you do RV, camper and trailer warranty work?
We accept all extended warranties for RVs, campers, and trailers. We also perform warranty work for Aqua Hot, Entegra, Jayco, Star Craft, Keystone, Spartan Chassis. We also accept GSA accounts.
Do you do RV engine repair?
We do engine repairs on all gas and diesel RVs.
Do you do mobile RV repair?
We offer mobile repair services to Idaho Falls Luxury RV Park, Snake River RV Park, and Sunny Side Acres.
Do you offer propane?
We offer propane for all customers with or without an RV.
Do you sell used RV, camper or trailer parts?
No, we do not sell used parts. However, we do offer competitive pricing on all parts for your RV, camper or trailer needs.
What is the turnaround time for my RV, camper or trailer repair?
The time it takes will vary depending on what work needs to be done and the availability of parts.
Do you offer RV, camper or trailer tow service?
We work with local towing companies to get your RV, camper or trailer here safely and securely.
Do you do RV windshield replacement?
We provide windshield replacements on all RVs.
Do you do RV, camper and trailer custom work?
We can do any custom work for RVs, campers or trailers.
What types of RV body work do you provide?
We provide body work on RVs, in-bed campers, 5th wheels, campers and trailers.
Do you handle RV, camper, and trailer warranty work?
We accept all extended warranties for RVs, campers, and trailers, including warranty work for Aqua Hot, Entegra, Jayco, Star Craft, Keystone, Spartan Chassis, and GSA accounts.
Can you repair RV engines?
Yes, we do engine repairs on all gas and diesel RVs.
Do you offer mobile RV repair services?
We offer mobile repair services to Idaho Falls Luxury RV Park, Snake River RV Park, and Sunny Side Acres.
Do you provide propane for RVs?
We offer propane for all customers with or without an RV.
Do you sell used RV, camper, or trailer parts?
No, we do not sell used parts. However, we offer competitive pricing on all parts for your RV, camper, or trailer needs.
What is the typical turnaround time for RV, camper, or trailer repairs?
The time varies depending on the work needed and parts availability.
Do you offer RV, camper, or trailer tow services?
We work with local towing companies to safely and securely get your RV, camper or trailer to our center.
Do you provide RV windshield replacements?
Yes, we provide windshield replacements on all RVs.
Are custom RV, camper, or trailer modifications available?
Yes, we can do any custom work for RVs, campers or trailers.
Which nearby gas stations can customers visit before or after servicing their RV?
Customers can visit Sinclair or Berry Oil, both convenient gas stations close to Eagle Rock RV & Service Center, for fuel or convenience shopping.
Where can customers find mobile RV repair services nearby?
We offer mobile RV repair services at Idaho Falls Luxury RV Park, Snake River RV Park, and Sunny Side Acres, making it easy for customers to get service without traveling far.
Are there any nearby automotive repair shops available if additional services are needed?
Nearby automotive repair shops include Sage Creek Repair, Pride Auto Repair, Steve's Radiator Shop, TJ's Auto Collision, and Steen and Sons Machine Shop, providing customers with additional options for vehicle repairs.