AutoZone Auto Parts

4.3
342 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone West Broadway in Idaho Falls, ID is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Idaho Falls, ID or call us at (208) 524-8181.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1562 W Broadway, Idaho Falls, ID
83402, United States

Hours

Reviews

4.3
342 reviews
5 stars
222
4 stars
61
3 stars
24
2 stars
15
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Paul, Tim, and Garrett going above and beyond.

Product Availability

Several reviews noted issues with inventory accuracy, where customers found that items listed as in stock were not available.

Professionalism

While most staff were commended for their professionalism, there were isolated complaints about unprofessional behavior from some employees.

Efficiency

Customers appreciated the quick service and ability to get in and out of the store efficiently, although some experienced longer wait times.
  • CD
    Craig Dietz
    Jan 6, 2026
    5.0
    Paul was awesome helping me DIY
  • DW
    Daniel Wise
    Dec 9, 2025
    5.0
    If you’re going to the location at 1562 w Broadway in Idaho Falls, Paul is your guy! He will take care of you everytime!
  • RW
    Ruth Wise
    Dec 8, 2025
    5.0
    I had an outstanding experience at AutoZone on 1562 W Broadway in Idaho Falls thanks to Paul, the manager. From the moment I walked in, Paul greeted me with genuine professionalism and a friendly attitude that immediately put me at ease. Knowledgeable guidance: didn't just point me to the right products--he took the time to explain the options, making sure I understood what would work best for my vehicle. Exceptional customer service: He went above and beyond, offering hands-on help and ensuring I left confident about my purchase. Leadership in action: You can tell he sets the tone for the store. The team was organized, efficient, and clearly motivated by his example. Community-focused: It's rare to meet someone who treats customers like neighbors, but he does exactly that. He has turned what could have been a stressful car issue into a smooth, positive experience. AutoZone is lucky to have him, and I'll definitely be coming back because of the way he runs this store. If you're in Idaho Falls and need auto parts or advice, ask for Paul--you won't be disappointed!
  • YF
    yetta folsom
    Nov 22, 2025
    5.0
    Highly recommend over the other parts store . I'm not from this area and just passing through needed some assistance and they were extremely helpful.
  • LW
    La'shawn Wise
    Sep 18, 2025
    5.0
    I would like to thank the parts manager Paul for helping me find exactly what I needed to fix my car . The man really knows his vehicles. Thank you man, you rule!!!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM, Monday through Friday.

Does AutoZone Auto Parts offer services on Sundays? If so, what are the hours?

Yes, AutoZone Auto Parts is open on Sundays from 8:00 AM to 9:00 PM.