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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.2
(394 reviews)

Business Details

2943 W Chinden Blvd, Garden City, ID
83714, United States
(208) 336-8777

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Boise, ID? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Boise location today.

Location

Enterprise Rent-A-Car
2943 W Chinden Blvd, Garden City, ID
83714, United States

Hours

Reviews

4.2
394 reviews
5 stars
264
4 stars
56
3 stars
19
2 stars
5
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising helpful staff while others report rude and unprofessional behavior.

Vehicle Availability

Several customers experienced issues with vehicle availability, including reservations not being honored.

Rental Process

The rental process is often described as quick and easy, but some customers faced significant delays and complications.

Communication Issues

Many reviews mention poor communication, including long hold times and unresponsive staff.

Overall Satisfaction

While some customers had positive experiences, a significant number expressed frustration and dissatisfaction with the service.
  • CJ
    Chris Johnson
    4 days ago
    4.0
    My spot to rent cars. Had an issue with my Bronco and the all wheel would disengage and thought they would make it right but NOPE. Left a review and it said someone would call me NEVER did.
  • MT
    Maria Tapia
    Feb 22, 2026
    1.0
    Went in after having reserved a car online. Turns out the car wasn’t available and I drove all the way there to find out. They wanted me to upsize to a truck which was way more expensive. They didn’t bother to reach out before hand to communicate they didn’t have available midsize cars.
  • BF
    Bill Fletcher
    Jan 16, 2026
    5.0
    Quality vehicle, good customer service.
  • GA
    galaly ahmad
    Nov 20, 2025
    5.0
    Great service. Helpful staff
  • CA
    Chris Azary
    Oct 17, 2025
    1.0
    I've been trying to get a car from this location for the last 3 days I've had nothing but issues. I had an appointment today at 11:15 and I show up I sit around for 45 minutes and nobody's there. I get on the phone there's nobody to talk to. There is no way to have my issue resolved here and I'm fed up

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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