Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Boise, ID? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Boise location today.
Location
Hours
Reviews
4.2
390 reviews
5 stars
263
4 stars
55
3 stars
18
2 stars5
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rude staff and unhelpful responses to issues.
Reservation Issues
Numerous reviews highlighted problems with reservations, including overbooking and unavailability of reserved vehicles.
Positive Staff Experiences
Some customers praised specific staff members for their exceptional service and problem-solving abilities.
Vehicle Condition
Several customers noted issues with the condition of the vehicles, including receiving damaged cars and problems with maintenance.
Communication Problems
Customers frequently experienced difficulties with communication, including long hold times and unresponsive staff.
- GAgalaly ahmad4 days ago5.0Great service. Helpful staff
- CAChris AzaryOct 17, 20251.0I've been trying to get a car from this location for the last 3 days I've had nothing but issues. I had an appointment today at 11:15 and I show up I sit around for 45 minutes and nobody's there. I get on the phone there's nobody to talk to. There is no way to have my issue resolved here and I'm fed up
- DBDan BeniaminiOct 8, 20252.0Had a really bad experience. We are tourists and arrived after long flights at the place to pick a pre booked car. Only at this point we were told we need 2 US phone numbers. We arent from the US but we are accessible via email, whatsapp or our non US numbers. The girl was insistant so we had to walk back and forth for about an hour with our heavy suitcases looking for a local sim card. 2 different enterprise support people told us we dont need any US phone number to rent a car but the girl was inssistat. She made the whole proccess very tedious and very non tourist friendly. Will never book with this company again.
- AKAndrew KramerSep 21, 20254.0Experience was not bad. The lack of enough vehicles valley wide. Is an issue.
- MRMiss RiveraAug 31, 20255.0Michelle Jbari was our hero today. Due to a misstep with another enterprise location there was no reservation for me in the system. To make matters worse its Labor day weekend and they were inundated with customers, calls on top of being completely sold out. Michelle literally made a way when there was no way for us! She took ownership of the situation and went above and beyond the call of duty to make sure that we were taken care of. I am so thankful for her understanding, and willingness to find workable solutions despite all of the challenges she faced. I was so amazed at how determined she was to fix the problem and come up with a solution that got us out the door and on our way quickly. She is the pinnacle of integrity and leadership and we are thankful for her!
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located?
Enterprise Rent-A-Car is located at 2943 W Chinden Blvd, Garden City, ID 83714.
What are the business hours for Enterprise Rent-A-Car?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 5:30 PM, and on Saturday and Sunday from 9:00 AM to 2:00 PM.
What types of vehicles does Enterprise Rent-A-Car offer?
Enterprise offers a wide range of vehicles including rental cars, vans, and luxury cars with flexible rental options.
Does Enterprise Rent-A-Car in Garden City offer airport pick-up services?
Yes, Enterprise Rent-A-Car provides airport pick-up services to make your rental experience more convenient.
How can I reserve a rental car with Enterprise in Garden City?
You can reserve a rental car by visiting their website at https://www.enterprise.com/en/car-rental-locations/us/id/downtown-boise-4730.html or by calling +1 208-336-8777.
What payment options does Enterprise Rent-A-Car accept?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Are there any discounts available for active military members at Enterprise?
Yes, Enterprise offers discounts for active military members at this location.
Which nearby places can I visit after renting a car from Enterprise?
After renting a car, you can visit nearby places such as the Riverside Grill, The Sapphire Room music venue, and BAR365 for dining and entertainment.
How can nearby Boise Airport be useful when renting from Enterprise?
Boise Airport is a convenient nearby transportation hub where you can start or end your car rental trip with Enterprise, especially utilizing their airport pick-up service.
Are there other vehicle rental services near Enterprise Rent-A-Car?
Yes, nearby you will find U-Haul Neighborhood Dealer offering truck rentals, which could be useful for different vehicle rental needs.