Barton's Hitch and Trailer Service

Reviews

• RH

  Rebecca Hildebrand

  1 day ago
  1.0
  My daughter took her truck here after I recommended it. The guy was a joke. N3ver go back and I reported him to BBB
• HC

  Heather Clark

  1 day ago
  1.0
  This guy/company is complete garbage.. DO NOT GO TO THEM! I was having an issue with my 20 year old Chevy after upgrading my lights to LED and then having no brake lights on any trailer I plugged into.. turn signals work but no brake lights (which is confusing because they are the same wire) which is why i brought the truck to them.. I tried telling him the whole story and the guy (i think his name is Steve) attitude was dismissive.. he took my truck back for 5 minutes and said I blown all 3 fuses.. but yet all the lights (except brake lights work).. so not sure about that but maybe they all blew sometime after unhooking from the trailer.. I still tried to tell him that all the lights worked but the brake lights on the trailer and we had other people hook up to the same trailer and the brake lights worked for them.. I told him I think it has to do with the LED relay ... he basically told me he fixed the issue with fuses.. he then proceeded to charge me $175 for 5 minutes and some fuses (which i doubt now he even changed).. I went and found a trailer to hook up to and again all lights work except the brake lights .. I took video and called the guy back and he said "well you can bring it back in" i asked him if he was going to charge me again and he said yes because his rate is $150 for the 1st hour, doesnt matter if it was only 5 minutes.. and he fixed the issue of the fuses and claims that was the issue even though it is not resolved.. When we asked for a manger or owner to talk to he told us "hold on let me grab him" but came back with the same voice.. and when I was there in person he was the only one there.. It is a hole in wall shop that had no other customers so honestly that should have told me otherwise.. but I had hope ....
• MB

  Moses Bullock

  4 days ago
  3.0
  To be clear, I did not buy anything from Barton. I am giving a rating because I called their Garden City location for some advice and the gentleman that answered the phone seemed put out to answer a few questions. His phone etiquette caused me to look for help elsewhere. They may actually be a wonderful place to do business with, but when you feel like a burden to them, it’s not a good look.
• MM

  Mike Mauden

  Dec 21, 2017
  4.0
  They know what they are doing
• WD

  William Davidson

  Jul 20, 2017
  3.0
  First the bad: Mechanic performed services that I didn't request or authorize. While there was value in what was done they should perform only work I explicitly approve, I will NOT go back. The good: Timely and work appears to be well done. Its unfortunate I don't feel I can trust them. I had hoped to use them for other trailer work in the future and would have if just based on quality of work and speed of service.