Flying J Travel Center

4.1
1915 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Flying J Travel Center in Caldwell, ID! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Flying J Travel Center
3512 Franklin Rd, Caldwell, ID
83605, United States

Hours

Reviews

4.1
1,915 reviews
5 stars
970
4 stars
466
3 stars
273
2 stars
73
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude and unprofessional behavior from management.

Cleanliness

The cleanliness of the facilities received positive remarks, particularly regarding the showers and restrooms, though some reviews highlighted issues with dirty bathrooms.

Pricing Issues

Several customers expressed dissatisfaction with rising prices and perceived price gouging, particularly for fuel and food items.

Parking Concerns

Parking is frequently mentioned as a problem, with complaints about tight spaces and limited availability, especially for truck drivers.

Overall Experience

While some customers had positive experiences and appreciated the amenities, others reported significant issues that led to dissatisfaction with their visits.
  • SK
    Sarah “Kay” Kellas
    1 day ago
    5.0
    I was going to give 'em one star and then I realized that it's not their fault that I just assumed because a while ago I had done a Western Union here that they still did Western Union so I'm going to give him five stars because the lady who informed me they no longer did Western Union here was very good about it and seemed to care that I had a momentary anxiety attack because I had to regroup and figure out somewhere else to go collect my Western Union. So just note all I'm reviewing is there basic customer service but hey I thought it was great! THEY DONT HAVE WESTERN UNION ANYMORE THO FYI AND IN FINDING AN ALTERNATIVE I DISCOVERED THAT THE ONLY PLACE IN CALDWELL THAT WILL LET YOU COLLECT MORE THAN $300 IS THE MONEY TREE ON BLAINE SO JUST IN CASE YOU WERE WONDERING...
  • SS
    Skipper Skye
    Dec 13, 2025
    1.0
    Bushy beard, bigger guy, white male around his 30’s showed complete incompetence in his job this morning by standing outside my car window, waiting for magic to happen or something as I waited for my propane tank to be refilled. Keep in mind, I have had this tank refilled at this Flying J gas station numerous times. Never again. He stood outside, until he made multiple motions for me to roll down my window, and so I do. He claims my tanks are too old to be refilled with a horrible attitude about it(I had them refilled here not too long ago), and I try to explain I had them filled not too long ago, they’re for my rv and it’s currently freezing in my rv. He rudely claims “Not by me, I’m not the one who did it” as if I were accusing him, and then he goes on, rambling about how he won’t lose his job, and in my opinion, his lack of professionalism or customer service skills should terminate him from his job. I think he was just a lazy employee, who for some reason, didn’t feel like refilling a tank, and he gave an excuse. Don’t waste your time here with people who can’t provide simple and proper customer service. I’ve worked customer service before, and I can’t say I would ever handle a situation like that grown man did. Please teach your employees how to do their job.
  • HC
    heavenly cherubim
    Dec 2, 2025
    1.0
    I've noticed that every year the pizza gets thinner and thinner, while the price gets higher and higher. I remember the good old days when they cared about truck drivers, but now they only have one goal: to sell a smaller, thinner product at a higher price. This doesn't only apply to pizza, unfortunately. These days, businesses only have one goal: to financially exploit ordinary people as much as possible.
  • CM
    Connie Martin-Baumann
    Nov 19, 2025
    5.0
    Has everything. Clean. Good atmosphere! Fun and friendly! Drinks, and nice and clean restroom! Great selection, good stuff! Good prices!
  • JG
    Joseph Ghela
    Nov 10, 2025
    4.0
    Nice stuff organized store and parking

Frequently Asked Questions About Flying J Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.