Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Caldwell, ID? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Caldwell location today.
Location
Hours
Reviews
4.4
341 reviews
5 stars
245
4 stars
41
3 stars
16
2 stars
8
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their willingness to assist and provide a smooth rental experience.
Vehicle Availability
Several reviews noted issues with vehicle availability, with customers frequently receiving different cars than reserved or experiencing long wait times for vehicle preparation.
Cleanliness and Condition
Customers reported mixed experiences regarding the cleanliness and condition of the vehicles, with some noting dirty cars and maintenance issues.
Communication Issues
There were complaints about poor communication, particularly regarding billing and damage claims, leading to frustration among customers.
Overall Satisfaction
While many customers expressed satisfaction with their experiences, there were significant concerns raised about specific locations, particularly regarding service quality and vehicle management.
- MVMark Wasfy (VikingVR)Dec 18, 20255.0Great rental experience. Staff are very professional. Don't forget your driver's license! There may be a $200 rental deposit š
- JBJoshua BurtonDec 3, 20255.0Great cars at great rates!!!
- MHMichael HDec 3, 20255.0Friendly, competent staff. Great vehicle.
- KFKevin FineNov 21, 20251.0Let me start by saying I have rented with Enterprise for years & not had a single issue anywhere l have rented around the country. But the Caldwell location was horrible experience today & has absolutely terrible customer service. This is now 2x I have had a reservation at this location for a specific class of vehicle (Premium SUV), only to arrive & have the vehicle not available when I arrived. The Caldwell location is the only game in town & their people do not seem to care about their customers time because of this. Their counter person Jonah did not seem to care one bit & would not help me when Enterprise dropped the ball. I get that mistakes happen, but the unwillingness to solve the problem is unacceptable. Jonah tried to push it back on me saying that he called to let me know. He call at 3:54pm for a 4:30pm reservation & I was already en route arriving early for the reservation. His suggestion was either a minivan which does not work or for me to drive to the Boise Airport during rush hour to get the premium or full size SUV. I expect more from Enterprise as a Gold member. My suggestion is to avoid the Caldwell location, they do not seem to care.
- HMHailey MortonNov 17, 20254.0Not sure the name of the gentleman that helped us today with returning our rental car. Upon receiving the rental, there was an inspection. A crack in the passenger windshield was discovered while we had the car and we did not know if it was there or not prior. We looked at pictures that were taken by enterprise and even with the photo zoomed in we couldnāt tell if there was a crack or not. Despite us ānot being at faultā because you canāt control those situations, we stil received great customer service from our agent. I will add, the reason for the 4 star review is due to our insurance agent setting this up for us but not getting a generalized run down of their policies verbally just in case. But that still would not have affected us choosing to accept the $50 down payment to hold until we dispute the payment through our insurance. We still would have had to pay whether we had that verbal explanation or not.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Caldwell, ID?
Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and auto rentals to suit your needs.
What are the business hours for Enterprise Rent-A-Car in Caldwell?
Enterprise is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Caldwell?
Enterprise Rent-A-Car is located at 6118 Cleveland Blvd, Caldwell, ID 83607.
How can I make a reservation at Enterprise Rent-A-Car in Caldwell?
You can reserve your rental car online at Enterprise's website or by calling their local phone number at +1 208-455-3431.
Does Enterprise Rent-A-Car Caldwell offer airport pickup services?
Yes, Enterprise Rent-A-Car in Caldwell offers airport pickup services for your convenience.
What payment methods are accepted at Enterprise Rent-A-Car Caldwell?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Are there any discounts available at Enterprise Rent-A-Car Caldwell?
Yes, Enterprise offers discounts for active military personnel.
What nearby gas stations can I find near Enterprise Rent-A-Car in Caldwell?
Nearby gas stations include Chevron Station Caldwell and ExtraMile, where you can fuel your rental vehicle conveniently.
Which nearby transit centers can help me get to Enterprise Rent-A-Car in Caldwell?
You can use the Happy Day Transit Center and Valley Regional Transit as nearby transportation options to reach Enterprise Rent-A-Car.
Are there nearby automotive services if I need parts or repairs when renting a car?
Yes, O'Reilly Auto Parts and Andy's Transmissions & Auto are located nearby for any automotive parts or repair needs during your rental.