Safelite AutoGlass

Reviews

• JU

  Josiah Underwood

  4 days ago
  5.0
  Braden drove all the way to mountain home to replace my windshield and he did a great job!
• KK

  kcjoplin

  Mar 27, 2026
  5.0
  Really great experience. We had purchased a used car and bought it as-is. It had a cracked windshield beyond a simple repair - we had to replace it outright. Without insurance, we were worried about the cost. Jack with Safelite came out and took care of it at our house for cheaper than expected.
• AA

  Apollo

  Mar 23, 2026
  5.0
  Jack was professional, courteous, kind, and did a great job in good time. I’ve always had good experiences with Safelite, every time I need a new windshield. They’re my go to. Jack was the best technician I’ve encountered yet. Thank you very much! Keep fighting the good fight!
• MJ

  Mike Johnson

  Mar 16, 2026
  5.0
  I went online to check to see if I had glass coverage on our vehicle with Auto Owners Insurance and we did. I started a claim and they directed me to the Safelite webpage. Safelite came to our house the next day and repaired the windshield in 2 1/2 hours. The service techs were polite, described everything that was being done and very professional. Thanks Safelite and Auto Owners! Mike Johnson
• BC

  Brooke Carlson

  Mar 13, 2026
  1.0
  If I could leave 0 stars, I would but I’m forced to leave one. My rearview mirror fell out of the windshield while I was driving, which is obviously a huge safety hazard. This happened on Saturday, and I was told the warranty department was closed until Monday. That meant I had to go two days without being able to safely drive my car. When I called on Monday, the representative explained that the warranty is “lifetime” as long as you own the car and that it covers things like rain damage, faulty glass, and installation errors, etc. Based on that conversation, it sounded like the issue would likely be covered. However, they couldn’t send someone out until Tuesday leaving me without my car for four days. When the technicians finally came out on Tuesday, they took photos and said their manager would review everything and call me back. I was still left with a vehicle I couldn’t safely drive. A few hours later the manager called and claimed the issue was caused by “external damage,” even though no external damage occurred. As a mom with kids who need to get to school and activities, being left without a safe vehicle for days was extremely stressful and inconvenient. I used to highly recommend Safelite to my friends and family, but after this experience I absolutely will not be doing that anymore. Being left without a drivable vehicle for days and then having a legitimate issue dismissed like this is extremely frustrating. Extremely disappointed with how this situation was handled.

Frequently Asked Questions About Safelite AutoGlass