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Valvoline Instant Oil Change

4.7
(293 reviews)

Business Details

1415 Broadway Ave, Boise, ID
83706, United States
(208) 514-0849
https://store.vioc.com/id/boise/1415-broadway-ave

About

Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Boise.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
1415 Broadway Ave, Boise, ID
83706, United States

Hours

Reviews

4.7
293 reviews
5 stars
259
4 stars
11
3 stars
2
2 stars
4
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, professional, and helpful, with many customers appreciating the thorough explanations and lack of pressure for upselling.

Efficiency

Customers frequently mention quick service times, with many reporting oil changes completed in under 15 minutes.

Upselling Concerns

Some customers expressed frustration with aggressive upselling tactics, feeling pressured to purchase additional services.

Service Quality

While many reviews praise the thoroughness of the service, there are instances of missed checks and mistakes, such as incorrect fluid types being used.

Overall Satisfaction

Despite some negative experiences, the majority of reviews reflect a high level of satisfaction, with many customers indicating they would return.
  • HK
    Hunter Kelley
    5 days ago
    5.0
    I visited the Valvoline off broadway for an oil change and transmission fluid service. Dakota was very professional and helped his staff execute the work needing done with attention to detail and efficiency. They replaced a tail light and air filter for very competitive pricing. I would highly recommend this location and Dakota specifically to anyone needing work done.
  • DM
    Drew Mctavisch
    Feb 25, 2026
    5.0
    Great service, polite took the time to ask me why I wanted and needed done unlike jiffy lube who racks up the bill by changing it saying they changed filters when they didn’t. Fast service
  • CC
    Callie
    Feb 21, 2026
    5.0
    They were incredibly welcoming and came up to my car right away! It was my first time getting an oil change on my own, and the staff made the whole experience easy and stress-free. Everyone was so helpful and friendly. I’ll definitely be coming back again!
  • AJ
    Ari J
    Feb 18, 2026
    5.0
    Dakota and his team Tobby and Steven, are very professional! Me and my family only come to this location. I truly recommend such great services, they are kind, and thorough. Truly as a lady, it placed me at ease to have such great customer service from these gentleman. I appreciate Dakota and how he is being a great example for his team!
  • CM
    Calixte Mcginn
    Feb 6, 2026
    2.0
    Oil change was fine, no issues there. However.. There was extremely aggressive up-selling for the duration of the visit. From parts to additional services to maintenance schedules. Up-selling! I felt like I was in a timeshare boardroom. I was also taken aback when Harlow brought to my attention that several routine maintenance items were not reported to Carfax. I had had all required items completed, and informed Harlow that they would not be required. Harlow challenged me on the issue, and lied to me about how "service items must be uploaded to Carfax by law." Outrageous. Valvoline's own privacy policy states that Carfax data-sharing is optional and NOT required. I reccomend reeling-in the up-selling a bit, not calling your customers a liar about their own car's maintenance history, and definitely not LYING about what is and is not required by law. Will not be returning.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Boise offer?

They provide quick, easy, and trusted preventive vehicle maintenance including 15-minute, stay-in-your-car oil changes, car battery services, auto air conditioning service, vehicle inspections, and other auto repair and maintenance services.

What are the operating hours of Valvoline Instant Oil Change on Broadway Ave in Boise?

They are open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. The shop is closed on certain holidays such as November 27, 2025, and December 25, 2025.

Brand Certified Facts from Valvoline Instant Oil Change

Valvoline Instant Oil Change partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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