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Safelite AutoGlass

4.4
(511 reviews)

Business Details

11575 West President Dr, Boise, ID
83713, United States
(888) 843-2798
https://www.safelite.com/stores/Boise

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Boise area, turn to Safelite AutoGlass . Those in central Boise or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 11575 West President Dr, Safelite AutoGlass Boise repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
11575 West President Dr, Boise, ID
83713, United States

Hours

Reviews

4.4
511 reviews
5 stars
413
4 stars
19
3 stars
15
2 stars
8
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by technicians, highlighting their communication and willingness to assist.

Timeliness

Several reviews noted the promptness of service, with technicians arriving on time and completing repairs quickly.

Quality of Work

While many customers were satisfied with the quality of the windshield replacements, there were complaints about improper installations and issues with follow-up service.

Scheduling Issues

Some customers experienced difficulties with scheduling appointments, including automated systems and unexpected rescheduling.

Pricing Transparency

A few reviews mentioned unexpected fees during the checkout process, leading to dissatisfaction with the pricing structure.
  • EW
    Eddie Wilson
    2 days ago
    3.0
    Windshield replaced in a timely manner. Service techs who arrived at my home were kind and pleasant. Seemed to do a good job. It was easy to schedule on line. Seemed very comparable to other glass repair companies in this area. I do have 1 complaint about the process though. I scheduled service based on the advertised price and the coupon I had. When I got to check out there was a new fee added in there that wasn’t part of the up front price (at least not readily visible to me). That $40 fee was a surprise. I called the shop scheduled to do it and the manager spoke with me in a way that didn’t encourage me to want to do business with them when I asked about that fee showing up. I asked if I could keep my windshield and he said no. Funny enough, when the tech arrived I told him I was bummed about not being able to keep my windshield and he said he would just call the office and have them update my price. He told me they had done that for others. When he called the office and requested that he was then told no. So glass replacement seems like it is same quality as any other but the perceived rudeness of the manager and then the oh by the way here is an extra $40 fee leave me unsatisfied with the experience as a whole.
  • TH
    Tim Hodges
    Feb 20, 2026
    5.0
    They were recommended by my insurance company, USAA. All registration done on internet, speedy and excellent service!
  • BF
    Bradley Fort
    Feb 18, 2026
    1.0
    Absolutely unsatisfactory installation of my windshield for my new 70,000 F-150! I could have done a better job then these two idiots the At came to my house! Do not trust them! And then the shop manager wants to just get rid of me with the cheapest quickest fix another sign they are not professional players and are just out to take your money of which cost me and my insurance company more then 1,000 to completely flush my investment down the drain! One rain storm ruined my truck! Do not trust Safelite!
  • CA
    Carl Austin
    Feb 13, 2026
    1.0
    I used Safelite website, put my vehicle information in, and set an appointment. I received an email after the fact that they don't replace windshields before a certain year but their website says otherwise. Complete waste of time. Update your website. I went with a different local glass company.
  • SP
    Scott P.
    Feb 4, 2026
    5.0
    Had a windshield replaced in one of my vehicles at my home. The whole process was completed without any issues. The technician (Jack) called in the morning and gave a two window of when he would be at the house (it was a four hour window when the appointment was made). He arrived at the beginning of the window and completed the replacement ahead of the estimated replacement time. He was courteous, knowledgeable, and gave detailed instructions regarding the post installation requirements. I would definitely recommend Safelite for any auto glass replacement.

Frequently Asked Questions About Safelite AutoGlass

What types of auto glass services does Safelite AutoGlass in Boise offer?

Safelite AutoGlass Boise offers windshield repair and replacement, chip and crack repair, back/rear glass replacement, side glass replacement, power window repair, power window regulator repair, and windshield wiper replacement.

Where is Safelite AutoGlass located in Boise?

Safelite AutoGlass is located at 11575 West President Dr, Boise, ID 83713, USA.

Brand Certified Facts from Safelite AutoGlass

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Certified March 01, 2026Yext Knowledge Graph
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