Business Details
About
Car Wash
At Rocket Express Car Wash, we love clean cars & taking care of our customers! Whether you're in need of a quick wash or top-of-the-line shine, we offer a full menu of wash options to fit all budgets & car wash needs. Plus, our state-of-the-art express tunnels safely clean, shine, & protect your investment in just a few minutes! Plus, every wash includes FREE vacuums, towels & mat washers. Visit us today! Rocket Express is now cashless and accepts all major credit cards, debit cards, and Rocket Express gift cards.
Location
Hours
Reviews
4.5
2,157 reviews
5 stars
1,684
4 stars
205
3 stars
76
2 stars
36
1 star
156
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Sarah and Kenana for their exceptional service.
Wash Quality
Several reviews indicated dissatisfaction with the effectiveness of the car wash, with complaints about dirt remaining on vehicles after washing and the lack of rewash options.
Membership Pressure
Customers expressed frustration over aggressive upselling of membership plans, feeling pressured to subscribe or upgrade during their visits.
Damage Claims
Multiple reviews reported issues with vehicle damage during washes and dissatisfaction with the handling of damage claims by the management.
Pricing Concerns
Customers noted that the pricing for washes was perceived as high, especially given the quality of service received.
- NWNancy Wang1 day ago1.0Gave this place a try today and your wash sucks! Left my car dirty from both sides and back. Manager said if I want a clean car a have to pay for another car wash? Really!? Pay twice so maybe I can have a clean car?! Ridiculous! Management sure lacks customer service skills. Unhappy customer= lost customers. Word of mouth is powerful.
- JSjosh s2 days ago1.0Worst car wash I've had. I would have given it 3 stars if I was able to re wash but the rude disrespectful kid that told me I was not allowed to re wash because I didnt have a membership is the reason for one star. Terrible job. You pay 25 dollars you want what you paid for. A clean car!
- SSStephanie Swartz2 days ago5.0Love my new car wash membership. Great locations and great car wash all around!! Awesome attendants who have great personalities!!
- SSSharon SmithDec 12, 20252.0They are owned by private equity. If something happens to your car in the wash good luck getting it fixed, that’s what the warning signs are for before you enter the wash. Isn’t it odd they have over 2,000 reviews and it’s a car wash?????
- TFTony FordDec 1, 20255.0Today was the second time I was helped by Kenana. Would like you to know I have worked in customer service for over 30 years, this gal is second to none. Kenana should be teaching the rest of your staff what customer service is. Super top notch young lady. Always a smile and so knowledgeable about your product. She needs a bonus. I just love her happiness and smile. Way to go Kenana!!!!
Frequently Asked Questions About Rocket Express Car Wash
What car wash services does Rocket Express Car Wash offer?
Rocket Express Car Wash offers a full menu of wash options including quick washes and top-of-the-line shine services, with free vacuums, towels, and mat washers included.
What are the operating hours of Rocket Express Car Wash?
The car wash is open Monday through Saturday from 7:00 AM to 8:00 PM, and on Sunday from 9:00 AM to 7:00 PM. Holiday hours vary, with some days closed or shorter hours.
Does Rocket Express Car Wash accept cash or cards?
Rocket Express Car Wash is cashless and accepts all major credit and debit cards as well as Rocket Express gift cards.
Where is Rocket Express Car Wash located?
Rocket Express Car Wash is located at 12345 W Fairview Ave, Boise, Idaho, 83713, USA.
What payment methods are accepted at Rocket Express Car Wash?
They accept American Express, Discover, Mastercard, and Visa for payment.
Are there free vacuums available after my car wash?
Yes, every car wash at Rocket Express includes free use of vacuums, towels, and mat washers.
Can I get a rust protection car wash or ceramic wax at Rocket Express Car Wash?
Yes, Rocket Express offers specialized services such as ceramic wax and rust protection washes in their service menu.
Which nearby gas stations can I visit before or after my car wash?
Nearby gas stations include Phillips 66 Gas, KJ's Super Stores, KJ's Fairview 66, and Kicks 66, allowing you to fuel your vehicle conveniently while or after getting your car washed.
Are there nearby car dealers around Rocket Express Car Wash?
Yes, you can find several car dealers nearby such as Driven, Monkey Lot, Peterson Chevrolet Buick Cadillac, Maverick Car Company, and Brandon Dow which might be useful for purchasing or servicing a vehicle.
What local amenities can I explore near Rocket Express Car Wash?
Nearby amenities include the Sockeye Grill & Brewery for dining, Tumble Time gymnastics center, several daycare centers like Little Angelss Daycare and Angel Arms Daycare, and music schools such as Welch Music Center and Music Center Studios.