Business Details
About
Car Wash
At Rocket Express Car Wash, we love clean cars & taking care of our customers! Whether you're in need of a quick wash or top-of-the-line shine, we offer a full menu of wash options to fit all budgets & car wash needs. Plus, our state-of-the-art express tunnels safely clean, shine, & protect your investment in just a few minutes! Plus, every wash includes FREE vacuums, towels & mat washers. Visit us today! Rocket Express is now cashless and accepts all major credit cards, debit cards, and Rocket Express gift cards.
Location
Hours
Reviews
4.5
2,151 reviews
5 stars
1,680
4 stars
206
3 stars
76
2 stars
35
1 star
154
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported dissatisfaction with the quality of the car wash, noting that their vehicles often remained dirty after the wash.
Customer Service
While some staff members received praise for their friendliness and helpfulness, others were criticized for being rude or unprofessional.
Rewash Policy
Many customers expressed frustration over the lack of a rewash policy unless the most expensive wash was purchased, leading to dissatisfaction and loss of business.
Pricing Concerns
Several reviews mentioned high prices for the car wash services, with some customers feeling that the value did not match the cost.
Membership Pressure
Customers reported feeling pressured to sign up for memberships or upgrade their wash options, which negatively impacted their experience.
- ASAustin S5 days ago3.0Their car washing machine is just not that good. Maybe it’s my low car. But the front hood was still very dirty. I did appreciate clean wet towels, I was able to use that to clean it. But not really what I want to do when I go to an automatic car wash. Customer service was great.
- RWRandy WilliamsNov 7, 20255.0Great car wash and staff.
- ECEduard CizaNov 2, 20252.0The guys that work on the weekends needs to do good jobs on supplying clean rugs (towels) .I can't imagine coming around 5:45 and yet there was no clean rugs .
- KCKAYLEEN CoonrodOct 29, 20253.0Great car wash but have gone through the last 3 times and the tire shine has not worked. When asked why was told I had the standard Shoot the Moon pkg! WTH?!?!?! We are canceling our pkg deal.
- JWJay WaltonOct 27, 20251.0I reported the machine’s malfunctioning this morning but none of the employees seem to care. Had to go through 3 times to get a decent wash. Twice my car came out with soap all down the side and the kiosk worker advised me not to go through again but to have me wipe the soap off with a rag. This happens a lot. Time for a new car wash facility
Frequently Asked Questions About Rocket Express Car Wash
What car wash services does Rocket Express Car Wash offer?
Rocket Express Car Wash offers a full menu of wash options including quick washes and top-of-the-line shine services, with free vacuums, towels, and mat washers included.
What are the operating hours of Rocket Express Car Wash?
The car wash is open Monday through Saturday from 7:00 AM to 8:00 PM, and on Sunday from 9:00 AM to 7:00 PM. Holiday hours vary, with some days closed or shorter hours.
Does Rocket Express Car Wash accept cash or cards?
Rocket Express Car Wash is cashless and accepts all major credit and debit cards as well as Rocket Express gift cards.
Where is Rocket Express Car Wash located?
Rocket Express Car Wash is located at 12345 W Fairview Ave, Boise, Idaho, 83713, USA.
What payment methods are accepted at Rocket Express Car Wash?
They accept American Express, Discover, Mastercard, and Visa for payment.
Are there free vacuums available after my car wash?
Yes, every car wash at Rocket Express includes free use of vacuums, towels, and mat washers.
Can I get a rust protection car wash or ceramic wax at Rocket Express Car Wash?
Yes, Rocket Express offers specialized services such as ceramic wax and rust protection washes in their service menu.
Which nearby gas stations can I visit before or after my car wash?
Nearby gas stations include Phillips 66 Gas, KJ's Super Stores, KJ's Fairview 66, and Kicks 66, allowing you to fuel your vehicle conveniently while or after getting your car washed.
Are there nearby car dealers around Rocket Express Car Wash?
Yes, you can find several car dealers nearby such as Driven, Monkey Lot, Peterson Chevrolet Buick Cadillac, Maverick Car Company, and Brandon Dow which might be useful for purchasing or servicing a vehicle.
What local amenities can I explore near Rocket Express Car Wash?
Nearby amenities include the Sockeye Grill & Brewery for dining, Tumble Time gymnastics center, several daycare centers like Little Angelss Daycare and Angel Arms Daycare, and music schools such as Welch Music Center and Music Center Studios.