Jiffy Lube

Reviews

• SB

  Sean M. Botzenhart

  Feb 13, 2026
  5.0
  Quick, efficient, and friendly, in and out for an oil change less than 20 mins! A little pricey, but we'll worth it for the convince.
• DV

  Daniel Vogt

  Feb 12, 2026
  5.0
  Could not have been kinder to me, and kept it simple (didn't try to upsell a whole lot, but would come back for further service).
• TS

  Terra Silkwood

  Feb 11, 2026
  5.0
  If I could give 10 stars I would! Lindsay and her team took great care of me, helping me avoid the insane pricing for normal maintenance that the dealership was charging! She gave me assurance on all things that needed done, and I didn’t just feel like a sale or a dollar sign! 10/10 would recommend!
• AL

  Angela Leatherbury

  Feb 9, 2026
  5.0
  Great Experience. Everyone was really friendly from check in to check out. I got out to show Tasha a couple things I was concerned about, she went above and beyond and was very informative. Thanks guys!
• LJ

  Lisa Johnson

  Jan 28, 2026
  1.0
  Zero Stars- if possible! Apparently, this Jiffy Lube #2540 has a D- with BBB. More like an F- in Jiffy Lube University. Complete fail. I was the last customer, stopped in at 5:40-checked out at 6:04 PM (per my receipt.) Closing was 6 PM. The pit guy confronted me in the waiting room asking if I was getting a "last minute oil change." After yelling about being at work since 7:30 that morning. I could hear all the yelling from the customer waiting area. Never would I have thought that someone's hurry to get off work would equate to destroying my engine. Followed up next morning when they opened. Didn't have the bay doors open at 8:10. Was told my check engine code and severe knocking was a bad camshaft sensor by Mike the manager. Knocking continued, so I followed up the next day. Offered a free oil change, talked down to, Mike the manager avoided me completely. 3 Jiffy Lube visits (within 3 days) 9.9 miles later my car was inspected by a certified MB mechanic, stating I had minimal oil, and oil all over the engine, with clear photos that the oil plug was leaking brand new oil. They destroyed my engine by not tightening the oil plug. Denied all responsibility, refused to provide insurance information. Requested a call from regional manager, told I would get a call from Steve. Later, Mike the manager LVM for me, saying he wanted to inspect my car (forth time.) I don't know how many screw ups someone can have. I don't feel safe nor do I feel that Mike, the manager, has the authority to check my car after numerous failed attempts. Oil pressure controls the camshaft, having the wrong pressure is what caused the malfunction/sensor error. • I am filing this complaint regarding serious negligence and unprofessional conduct at Jiffy Lube #2540. After an oil change was performed at this location, my engine was damaged due to the oil plug not being tightened. Corporate regional needs to get in touch with me ASAP.

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