Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Service Quality
While most reviews noted quick and efficient service, some customers reported issues with repairs and quality of parts used.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, mentioning that services were more expensive than expected or that they felt overcharged.
Management Issues
There were complaints about management, particularly regarding handling of customer concerns and service quality under new management.
Trust and Reliability
Many long-term customers expressed trust in the business, although some recent experiences led to doubts about reliability and accountability.
GH
Ginny H
Jan 3, 2026
5.0
I have used the Vista store for many years. Consistently excellent work and service. Highly recommended!
JS
Jazminn Skye
Dec 17, 2025
3.0
Took my car here for a check engine light coming on and was having some issues with figuring out the issue after a few tries.
The manager John ended up taking very good care of the situation and addressed the problems I was having and I would consider bringing my car back in the future.
LE
Lorraine Evans
Dec 11, 2025
5.0
I arrived the morning of my scheduled service appointment & was greeted by their friendly manager, Jon. I don’t live in Ada County & planned to drop off my vehicle so that I could spend time with a local friend. I was notified when my vehicle was ready for pick up, which was sooner than I had expected. I’m pleased with Point S’s customer service & competency in taking care of the needs I have for my vehicle.
TM
Tina Massee
Dec 5, 2025
5.0
I shopped high and low for tires in the Treasure Valley, went to about every shop I could find. This Point S location provided me with a hassle free quote, wasn't high pressure sales, and gave me the information I was looking for without being condescending or rude. For me, purchasing tires is a big deal and I wanted to make sure I was armed with the information to make a good decision. Both Fred and John spent time telling me about the brands, expected life of the tire, and had my service done quickly and efficiently. My car drives so much better now, it's incredible! I will recommend everyone to this location, they made me feel confident in my purchase and I have peace of mind driving throughout this winter and for years to come.
CL
Christy Little
Nov 24, 2025
1.0
Until two months ago, I have had great service here for the last 15+ years and multiple vehicles. Today my truck got dropped off at 11:30 with a request for oil change. After no call, I went over at 5:40 and the truck hadn’t been worked on and no one called to update me. I guess they assumed I could go without a vehicle for another day? Maybe wouldn’t have been so maddening except for the exact same thing happened a month ago for the same thing. What does a girl have to do to get the oil changed? The new to me manager said he’s to blame. And offered me 50% off the oil change I need. No thanks. Bring back the other managers and I’ll return. He said he’ll have his boss Monte give me a call…. I hope he can at least follow through with that.
Frequently Asked Questions About Gills Point S Tire & Auto
What Happened to Bruneel Point S?
Bruneel Point S joined the Gills Point S Tire & Auto Service family — and that’s good news for you. It means the same people you know, and trust are still running the store, but now with access to lower prices, expanded services, and nationwide warranty coverage — all while staying locally operated.
What Is Gills Point S?
Gills Point S is one of the largest family-owned tire and auto service providers in the country, with 135 service center locations — and growing. As a proud member of the Point S Tire & Auto Service co-op, we combine local, personal service with national buying power to bring you the best value on tires and auto care — without sacrificing trust or convenience.
Will You Still Honor My Warranty?
Absolutely. We continue to honor all valid Point S warranties, so you’re still covered — no questions asked.
Do You Still Offer Financing?
Yes! We have multiple financing options, including the Gills Point S credit card!
What’s New with Gills Point S?
Free Digital Vehicle Inspections
Every visit now includes a complimentary digital inspection — with photos and results sent straight to your phone so you can see exactly what we see.
Easy Online Scheduling
Need to plan ahead? Book your appointment online in just a few clicks. Prefer the drop-in route? Walk-ins are always welcome.
Nationwide Warranty Coverage
Backed by the Point S network, our warranty follows you wherever you go — whether you’re five miles from home or five states away.
Even Better Tire Deals
Enjoy exclusive pricing on top brands, price match guarantees, and seasonal promotions you won’t find anywhere else.
What Does Gills Point S Tire & Auto Service Mean?
We love this question! Gills is the last name of the family that owns and operates our company! Point S Tire & Auto Service is the name of the co-op we are a part of - one of the largest groups of independent tire retailers in the US! Point S stands for Point of Service. Together it makes up Gills Point S Tire & Auto Service. It's a mouthful, but basically, we are a family-operated business with national buying power and coverage for our customers, so you get great tire prices and a national warranty while still supporting a family company!