Gills Point S Tire & Auto

4.5
357 reviews

About

Tire ShopBrake ShopAuto Parts Store
Tire and Auto Repair Shop Serving Boise Idaho. Located on Vista Ave.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Gills Point S Tire & Auto
716 S Vista Ave, Boise, ID
83705, United States

Hours

Reviews

4.5
357 reviews
5 stars
283
4 stars
29
3 stars
11
2 stars
5
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Service Quality

While most reviews noted quick and efficient service, some customers reported issues with repairs and quality of parts used.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, mentioning that services were more expensive than expected or that they felt overcharged.

Management Issues

There were complaints about management, particularly regarding handling of customer concerns and service quality under new management.

Trust and Reliability

Many long-term customers expressed trust in the business, although some recent experiences led to doubts about reliability and accountability.
  • GH
    Ginny H
    Jan 3, 2026
    5.0
    I have used the Vista store for many years. Consistently excellent work and service. Highly recommended!
  • JS
    Jazminn Skye
    Dec 17, 2025
    3.0
    Took my car here for a check engine light coming on and was having some issues with figuring out the issue after a few tries. The manager John ended up taking very good care of the situation and addressed the problems I was having and I would consider bringing my car back in the future.
  • LE
    Lorraine Evans
    Dec 11, 2025
    5.0
    I arrived the morning of my scheduled service appointment & was greeted by their friendly manager, Jon. I don’t live in Ada County & planned to drop off my vehicle so that I could spend time with a local friend. I was notified when my vehicle was ready for pick up, which was sooner than I had expected. I’m pleased with Point S’s customer service & competency in taking care of the needs I have for my vehicle.
  • TM
    Tina Massee
    Dec 5, 2025
    5.0
    I shopped high and low for tires in the Treasure Valley, went to about every shop I could find. This Point S location provided me with a hassle free quote, wasn't high pressure sales, and gave me the information I was looking for without being condescending or rude. For me, purchasing tires is a big deal and I wanted to make sure I was armed with the information to make a good decision. Both Fred and John spent time telling me about the brands, expected life of the tire, and had my service done quickly and efficiently. My car drives so much better now, it's incredible! I will recommend everyone to this location, they made me feel confident in my purchase and I have peace of mind driving throughout this winter and for years to come.
  • CL
    Christy Little
    Nov 24, 2025
    1.0
    Until two months ago, I have had great service here for the last 15+ years and multiple vehicles. Today my truck got dropped off at 11:30 with a request for oil change. After no call, I went over at 5:40 and the truck hadn’t been worked on and no one called to update me. I guess they assumed I could go without a vehicle for another day? Maybe wouldn’t have been so maddening except for the exact same thing happened a month ago for the same thing. What does a girl have to do to get the oil changed? The new to me manager said he’s to blame. And offered me 50% off the oil change I need. No thanks. Bring back the other managers and I’ll return. He said he’ll have his boss Monte give me a call…. I hope he can at least follow through with that.

Frequently Asked Questions About Gills Point S Tire & Auto

What Happened to Bruneel Point S?

Bruneel Point S joined the Gills Point S Tire & Auto Service family — and that’s good news for you. It means the same people you know, and trust are still running the store, but now with access to lower prices, expanded services, and nationwide warranty coverage — all while staying locally operated.

What Is Gills Point S?

Gills Point S is one of the largest family-owned tire and auto service providers in the country, with 135 service center locations — and growing. As a proud member of the Point S Tire & Auto Service co-op, we combine local, personal service with national buying power to bring you the best value on tires and auto care — without sacrificing trust or convenience.