Enterprise Rent-A-Car

4.4
1279 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Renting a car at Boise Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Boise Airport today.

Location

Enterprise Rent-A-Car
3201 Airport Way, Boise, ID
83705, United States

Hours

Reviews

4.4
1,279 reviews
5 stars
945
4 stars
126
3 stars
61
2 stars
32
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service experiences.

Efficiency

The rental process, including pick-up and drop-off, was frequently described as quick and efficient.

Vehicle Availability

Several customers expressed frustration over not receiving the vehicle they reserved, indicating issues with availability.

Cleanliness

While many noted clean vehicles, some reported receiving cars that were not adequately cleaned or had unpleasant odors.

Reservation Issues

There were complaints about overbooking and unexpected fees, leading to dissatisfaction with the reservation process.
  • SC
    Sleepless Crafter
    2 days ago
    3.0
    My daughter and son-in-law wanted to rent a van to move her stuff to their new home in another state. He called specifically to ask if they take debit cards and was told yes. He flew from Colorado to Boise, arriving at 10am. They told him they didn’t accept debit cards because he’s out of state. My daughter doesn’t have a credit card. I had to drive from Ontario with my daughter to Boise to use my credit card and add them as drivers. By the time they were able to get the rental van, it was 12:30. On top of that, the rental was more expensive than what it was originally. Make your policies more clear or accept debit cards regardless of where people live.
  • CP
    Chris (PillagingGamer)
    4 days ago
    5.0
    On the spendier side, my customer experience has matched that with Enterprise
  • SB
    Stacy Beck
    Nov 17, 2025
    5.0
    I have always liked Enterprise, but I have to say the experience at the Boise Airport was excellent! I walked straight down to baggage where the Enterprise counter was, spoke to a very nice gentleman who was very helpful and made everything easy to understand. It took less than 5 minutes to pay and get my keys and I even got a free upgrade. I then walked right out the door to the parking lot and my car was right there. I needed to extend my rental due to the government shutdown cancelling my flight. The company had texted me a message in the beginning to reach out to them for anything I needed. I called the number and within 5 minutes was able to get my time extended and a receipt emailed to me! I would definitely recommend this company for car rentals!
  • AS
    Alice Snyder
    Nov 12, 2025
    1.0
    Horrible. Upon returning car accused of a hood dent that clearly was there prior to renting. Charged for gas when I returned vehicular full. I always rent from Enterprise but the Boise location is the WORSE customer service location. NEVER again!!!!!!! Pure nightmare!!!!!!
  • MZ
    Michael Zuniga
    Nov 9, 2025
    1.0
    Booked a car rental a week before and my flight was delayed until 115am from 1230am. We called ahead to make sure they were still open and when we showed up to pick up our vehicle they were gone. The other reps said they left knowing our flight was the last one. Thankfully there were other agencies that were kind and got us a vehicle. Never book with enterprise go with budget or Avis.

Frequently Asked Questions About Enterprise Rent-A-Car

What kinds of vehicles can I rent at Enterprise Rent-A-Car at Boise Airport?

You can choose from a wide selection of vehicles including compact cars, passenger vans, family SUVs, and luxury cars.

What are the operating hours of Enterprise Rent-A-Car at Boise Airport?

Enterprise Rent-A-Car at Boise Airport is open daily from 6:00 AM to 11:59 PM, and also from midnight to 1:15 AM.