Enterprise Rent-A-Car

4.2
246 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Boise, ID? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Fairview Avenue location today.

Location

Enterprise Rent-A-Car
9213 W Fairview Ave, Boise, ID
83704, United States

Hours

Reviews

4.2
246 reviews
5 stars
169
4 stars
24
3 stars
12
2 stars
9
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Reservation Issues

Numerous reviews mentioned problems with reservations, including unavailability of reserved vehicles and poor communication regarding bookings.

Vehicle Condition

Several customers reported issues with vehicle maintenance, including problems with the cars they received, which affected their rental experience.

Mixed Experiences

While some customers had excellent experiences, others reported significant dissatisfaction, indicating inconsistency in service quality.

Efficiency

Feedback varied on the efficiency of the rental process, with some customers noting quick service while others experienced delays.
  • KK
    kai
    Oct 29, 2025
    5.0
    We had to rent a car in Boise which turned out better because enterprise is by far the best car rental agency A+ in all categories.
  • DB
    Dianna Boykin
    Oct 21, 2025
    1.0
    1 star, only because 0 stars isn't available, just like Saturday service. I can't believe, that your office policy, trying to be passed off as ENTERPRISE POLICY, is a reason to HANG UP on a prospective customer. I think I'll look into alternative
  • KS
    Kuldeep Singh
    Sep 29, 2025
    4.0
    Good
  • JW
    James Witzel
    Sep 21, 2025
    5.0
    Friendly staff, received exact class of car reserved -- no problems when returning -- if you're a Costco member check Costco travel for a great deal
  • AV
    Alexis Vila
    Sep 15, 2025
    1.0
    I have had 2 bad experiences here. They are unwilling to work with people that are financially strapped. They have the right to not accept debit cards but don’t disclose that up front. The Enterprise in Meridian is much better. I usually go to that one but they transferred our car to the Boise location and were then unable to get the car.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Boise?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to fit various needs.

What are the business hours for Enterprise Rent-A-Car at 9213 W Fairview Ave?

The location is open Monday to Friday from 8:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.