AutoZone Auto Parts

4.3
775 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone West Overland Road in Boise, ID is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Boise, ID or call us at (208) 331-1088.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4111 W Overland Rd, Boise, ID
83705, United States

Hours

Reviews

4.3
775 reviews
5 stars
483
4 stars
159
3 stars
68
2 stars
19
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Jorge, Kim, and Riley.

Product Availability

Several reviews noted that the store had the parts they needed in stock, although there were some complaints about missing items or incorrect parts.

Mixed Experiences

While many customers had positive experiences, there were also reports of unprofessional behavior and poor service from some employees.

Efficiency

Customers appreciated the quick service and efficiency in handling their requests, especially for battery replacements and installations.

Store Environment

The store was generally described as clean and well-stocked, but some customers reported uncomfortable atmospheres due to employee behavior.
  • DP
    Doug Duane C Prouty
    Nov 14, 2025
    2.0
    I never use this unless O'Reillys dont have it in stock..but I brought them back a heater motor that didnt fit this 2004 Mitsubishi endeavor 3.8. Its a shame that when you should knkw the vehicle the year and model and look on the screen that they give the right product means the right auto parts that are given on the computer as you asked for. I brought it back and they gave me the wrong heater motor to begin with. 10 time they failure to give me the right product or auto parts to put in my vehicle. I will never use Auto Zone again EVER.
  • CC
    Clint
    Nov 12, 2025
    5.0
    Love autozone
  • KM
    Keith Mcconnell
    Nov 8, 2025
    5.0
    My son and I were having unexpected battery issues with his car that needed to be immediately fixed as I was driving it home the next day to the Sacramento area. We worked with Jeremy at Autozone to test, charge and tighten our battery throughout the evening. He was extremely helpful and did everything possible to ensure the battery and car was ready to drive the next day. We really appreciated his patience, expertise, urgency and care!
  • SW
    Sarah Wasserman
    Oct 30, 2025
    1.0
    Well now I know why most of the men I know go to O'Reilly auto parts. Called about a gas cap. Angie answered the phone first I told her what I needed then had to repeat myself 4 times. Then she says we may have it. I asked what do you mean you may have it? That's when she snapped and got so rude about how she can't hear over the beeping which was a sensor in my car(why I needed the gas cap) and the people talking in the store. All I know is Angie just about got a visit from me to let her talk to me like that in person. Autozone do better with your halfway employee that needs a lesson in customer service.
  • DC
    Dmitriy Chayka
    Sep 26, 2025
    1.0
    Bought a cylinder head at the AutoZone on Overland in Boise for my 2017 Ram 1500. I gave them my VIN and they said it would fit. Traded in my old head for the $150 core discount. Brought it home, opened the box, and right away noticed it was missing a bolt hole on the exhaust side. Took it back and they told me “that’s just how they come” and the only option was a refund. Problem is, they kept my original head and wouldn’t give it back. So I’m out my old part, which was worth way more than $150. Feels like theft on their end. Be careful trading in parts here they don’t make it right if they mess up.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours for AutoZone Auto Parts in Boise?

AutoZone Auto Parts in Boise is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts in Boise offer in-store pickup and same-day delivery?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services.