Wally's Auto Care

Reviews

• TD

  Tina Dixon

  Oct 2, 2025
  5.0
  Came in for an oil change. Very quick and professional. Average pricing but customer service is what counts. They didn't disappoint.
• AC

  antony costello

  Sep 26, 2025
  1.0
  The ABSOLUTE worse mechanic experience I’ve ever had I went in for a water pump replacement. The sales rep said there was absolutely no leaks. So I drive my car home and realize there’s a power steering leak so I add my own power steering fluid and top off my coolant (because the coolant wasn’t topped off either) and I take it back to get a quote on the power steering leak that just emerged when I received the car back. The sales rep (Jack) said that they will take care of the leak and the hose that’s leaking is only 5-10 dollars . With that in mind I left the car there for them to work on it. Then it turned into a constant phone tag between me and jack. Then finally when my car is ready I go to pick it up and he hands me a 600$ invoice FOR A HOSE never have I ever even seen a hose cost exactly 100$ and 488$ for labor . On top of all of this the leak wasn’t even fixed. I work at a place where people discuss cars ALL the time. Never will I EVER recommend Wally’s shop to anybody. From now on I’m going to do ALL of my own work. 2300$ later and I still have a leak on my vehicle which was supposed to be fixed. Never have I ever seen such incompetence from a mechanics shop. Also I will never be doing business here ever again. Its mechanic shops like these that give all good shops a bad name. Also in the pictures I included, it says on their invoice that they would vacuum the vehicle as well as wash the windows. They also threw my window off the tracks so now it doesn’t roll up or down . So yes there’s a picture of their fabulous vacuum and window cleaning job as well as the leak that I paid 600$ to fix
• AL

  AshLynn Lundgren

  Sep 10, 2025
  1.0
  Terrible customer service. I was treated like dog water when I got my car detailed and it was still dirty and when I went back to ask why I was ignored. I wish I could give zero stars. The owner was also a jerk. Do better as a business and maybe learn how to treat customers never recommending this place nor coming back.
• KM

  Kenny Machen

  Aug 26, 2025
  1.0
  Place is garbage had appointment to get front brakes done. Took vehicle in next day at 8a.m they said for sure would be done same day. Called them at 6p.m later that evening said they weren't going to be able to get in done after having my truck their for 10 hrs. Also wondering if I didn't contact them were they even going to communicate any of this with me. Bad part is I took the day off for this to get done now I have no vehicle to get to and from work next day. Horrible service plus ball faced lied to me and cherry on top probably weren't even gonna update me...GOOD TIMES
• AR

  Angela Reese

  Aug 16, 2025
  1.0
  $500 for a battery replacement and oil change. Is that a good deal? Pretty upset about it.

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