did a fantastic job repairing my back door after I got backed into. They even detailed and cleaned my car when I got it back
JH
Justin Hayes
Oct 14, 2022
1.0
My experience trying to use WSAB for an insurance claim was unfortunately incredibly negative. I attempted to use this shop based on their good reviews. My car sat there for a month on a pending insurance claim, and the insurer says it's because the shop did not provide their supplemental estimate until a month after arrival. I had previously called the shop and specifically asked if they had submitted their documentation to the insurer and that they had what they needed from the insurer and was told yes. I called at minimum once a week for updates and was consistently told that they were waiting for parts but that it was a couple of weeks out. A few times I called and was told I would receive a call back that never came, so I would call in again only to receive the same update. That's fine, waiting for parts makes sense, but I don't see how that stops the shop from providing their supplemental estimate in the meantime. They did not do so. when they finally did provide their supplemental estimate, the insurer came out the same day and declared my car a total loss. I will never use this shop again and I will inform people of my experience if asked; in my opinion their behavior (communication in particular) does not meet reasonable standards of professionalism.
JD
James DEEDS
Mar 28, 2021
4.0
Very good place to get car repaired. Nevrr had a bad experience.
Frequently Asked Questions About West Side Autobody
What services does West Side Autobody provide?
West Side Autobody specializes in collision repair and offers services including free estimates, insurance company assistance, lifetime warranty, towing, automotive glass replacement, and paintless dent repair.
What are the operating hours of West Side Autobody?
West Side Autobody is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact West Side Autobody?
You can contact West Side Autobody by phone at +1 515-223-0134 or email at wsab1838@aol.com.
Where is West Side Autobody located?
West Side Autobody is located at 1838 Fuller Rd, West Des Moines, IA 50265, USA.
What payment methods are accepted at West Side Autobody?
West Side Autobody accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Since when has West Side Autobody been in business?
West Side Autobody has been serving customers since 1975.
Does West Side Autobody provide assistance with insurance claims?
Yes, West Side Autobody offers insurance company assistance to help with your collision repair needs.
Is there a website where I can learn more about West Side Autobody?
Yes, you can visit their website at http://www.westsideautobodydesmoines.com.
What nearby places can I visit before or after my appointment at West Side Autobody?
After your visit, you might explore nearby places such as Kenny and Gyl Co Decals for graphic design services, or The Collar Club for pet boarding and spa services.
Are there any automotive-related businesses near West Side Autobody?
Yes, nearby automotive-related businesses include NLine Trailers, Hemmingson Racing, Cowles Automotive, and Jacobsen Auto Body, which may be useful for additional automotive services and parts.