West Side Autobody

Reviews

• JB

  John Burns

  Sep 26, 2023
  5.0
  Very quick service without an appointment.
• KA

  Keaton Adams

  Apr 2, 2023
  5.0
  did a fantastic job repairing my back door after I got backed into. They even detailed and cleaned my car when I got it back
• JH

  Justin Hayes

  Oct 14, 2022
  1.0
  My experience trying to use WSAB for an insurance claim was unfortunately incredibly negative. I attempted to use this shop based on their good reviews. My car sat there for a month on a pending insurance claim, and the insurer says it's because the shop did not provide their supplemental estimate until a month after arrival. I had previously called the shop and specifically asked if they had submitted their documentation to the insurer and that they had what they needed from the insurer and was told yes. I called at minimum once a week for updates and was consistently told that they were waiting for parts but that it was a couple of weeks out. A few times I called and was told I would receive a call back that never came, so I would call in again only to receive the same update. That's fine, waiting for parts makes sense, but I don't see how that stops the shop from providing their supplemental estimate in the meantime. They did not do so. when they finally did provide their supplemental estimate, the insurer came out the same day and declared my car a total loss. I will never use this shop again and I will inform people of my experience if asked; in my opinion their behavior (communication in particular) does not meet reasonable standards of professionalism.
• JD

  James DEEDS

  Mar 28, 2021
  4.0
  Very good place to get car repaired. Nevrr had a bad experience.

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