Brand Certified
Valvoline Instant Oil Change
4.5(597 reviews)
Certified by Valvoline Instant Oil Change • Mar 01, 2026
Business Details
1917 Grand Avenue, West Des Moines, IA
50265, United States
Certified by Valvoline Instant Oil Change • Mar 01, 2026
(515) 221-9177
Certified by Valvoline Instant Oil Change • Mar 01, 2026
https://store.vioc.com/ia/west-des-moines/1917-grand-avenue
Certified by Valvoline Instant Oil Change • Mar 01, 2026
About
Certified by Valvoline Instant Oil Change • Mar 01, 2026
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in West Des Moines.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Valvoline Instant Oil Change • Mar 01, 2026
Valvoline Instant Oil Change
1917 Grand Avenue, West Des Moines, IA
50265, United States
Hours
Certified by Valvoline Instant Oil Change • Mar 01, 2026
Reviews
4.5
597 reviews
5 stars
487
4 stars
38
3 stars
15
2 stars
19
1 star
38
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the staff for being friendly, knowledgeable, and professional, providing thorough explanations and quick service.
Sales Tactics
Some customers expressed dissatisfaction with aggressive sales tactics, feeling pressured to purchase additional services or products.
Efficiency
Many reviews highlighted the quick service and efficiency of the oil change process, with several customers noting minimal wait times.
Customer Experience
While most reviews were positive, a few customers reported negative experiences related to staff behavior and perceived disrespect.
- CHCarissa and TC Hicks2 days ago5.0Always a great experience. Oil changes take 15 minutes and you get to see salesmen in training telling you what your car needs. ;) Always a coupon too!
- AAAndrewFeb 23, 20265.0Matt was super helpful and did everything to make sure my vehicle was ready to hit the road. This is the place to go if you want great service at an affordable price. Ask for Matt!
- JHJon HendersonFeb 22, 20261.0The assistant manager is so rude! 1st he berated his employee in front of me. Who was actually doing a fantastic job and was helpful. Then Devonta was extremely condescending and rude to me. I told him I felt he was being extremely rude and he continued you to argue with me. Very frustrating as I could not just leave as I was stuck in my car. I would not recommend this place to anyone!
- MBMoriah BluntFeb 14, 20265.0This was a great experience. They got my oil changed and both headlights replaced quickly and efficiently. Blaise informed me of everything going on. He is very knowledgeable and had fantastic customer service!! Will definitely be back thank you again!
- IIIamluluyorkeFeb 14, 20265.0I had a great experience getting my oil change and air filter replaced at Valvoline today! The staff was friendly, professional, and extremely efficient. I was greeted right away, the service was explained clearly, and the entire process was quick without feeling rushed. They even showed me my old air filter so I could see why it needed replacing, which I really appreciated. My car is running smoothly now, and the excellent customer service made the visit even better. I’ll definitely be coming back for my next service!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer at their West Des Moines location?
They provide 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles.
What are the operating hours of Valvoline Instant Oil Change on weekdays?
The location is open Monday through Friday from 8:00 AM to 7:00 PM.
Does Valvoline Instant Oil Change require appointments for service?
No, appointments are not required for services at this location.
Can I pay with credit or debit cards at Valvoline Instant Oil Change?
Yes, they accept credit cards, debit cards, and mobile NFC payments.
When was the Valvoline Instant Oil Change at 1917 Grand Avenue established?
This location has been serving customers since November 25, 2012.
Is the Valvoline Instant Oil Change location closed on any holidays?
Yes, they are closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
What is the address and contact number of Valvoline Instant Oil Change in West Des Moines?
The address is 1917 Grand Avenue, West Des Moines, IA 50265. The main phone number is +1 515-221-9177 and the alternate phone is +1 800-327-8242.
What nearby places can I visit after getting my oil change at Valvoline Instant Oil Change?
You can visit La Barista Coffee for a drink, Jimmy John's for a sandwich, or The Laundry Lounge if you need laundry services—all located near Valvoline Instant Oil Change on Grand Avenue.
Are there fitness or health facilities near Valvoline Instant Oil Change in West Des Moines?
Yes, Anytime Fitness gym and several medical clinics including MercyOne Grand Avenue Family Medicine are nearby for your fitness and healthcare needs.
Can nearby transit or transportation services help me reach Valvoline Instant Oil Change?
Transport Permits of Des Moines and Transport Permits freight and cargo services are nearby and could assist with transportation-related needs in the area.
Brand Certified Facts from Valvoline Instant Oil Change
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