Business Details
About
Car Rental AgencyVan Rental
Need a rental car in West Des Moines, IA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Des Moines location today.
Location
Hours
Reviews
4.3
242 reviews
5 stars
164
4 stars
39
3 stars
4
2 stars
8
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting exceptional service and proactive communication.
Vehicle Condition
Several reviews noted issues with vehicle cleanliness and odors, particularly with cars smelling of smoke or not being properly detailed.
Reservation Issues
Multiple customers experienced problems with vehicle availability, including confirmed reservations not being honored and lack of communication regarding car shortages.
Efficiency
Customers appreciated the quick and efficient service, with many noting smooth pick-up and drop-off processes.
Staff Performance
While many staff members received high praise, there were notable complaints about specific employees providing poor service or being unhelpful.
- SCSherry Brannen DBA Must Dust Cleaning6 days ago5.0Awesome staff and awesome rental cars!
- JTJamie thompsonOct 8, 20255.0Ashley was very friendly, quick and thorough with pick up and drop off!!
- TWTodd WOct 1, 20255.0The website along with my user account makes reserving a vehicle easy. The staff is very proactive! The vehicle was clean and fully fueled. Overall a great experience!
- CLCristina LougalSep 30, 20255.0The employees were super nice and friendly. When I explained to them that I had to take an Uber to get to their location because the airport was all sold out they gave me a discount to cover the cost of the Uber. That was much appreciated. It's that kind of customer service that makes me want to rent from Enterprise again.
- HSHollie ShawSep 20, 20255.0Great customer service. Far exceeded our expectations.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in West Des Moines offer?
Enterprise Rent-A-Car in West Des Moines offers a wide range of vehicle rentals including cars, vans, and luxury cars, with flexible rental options and airport pick-up service.
What are the operating hours of Enterprise Rent-A-Car in West Des Moines?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
Where is Enterprise Rent-A-Car located in West Des Moines?
Enterprise Rent-A-Car is located at 1409 Fuller Rd, West Des Moines, IA 50265, USA.
How can I make a reservation for a rental car at Enterprise West Des Moines?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/ia/west-des-moines-622h.html or by calling +1 515-457-8989.
What payment options are accepted at Enterprise Rent-A-Car in West Des Moines?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in West Des Moines offer discounts for active military members?
Yes, they offer discounts for active military members.
Are there any nearby places where I can stop before or after renting a car at Enterprise?
Yes, you can visit Fox Brewing, a beer bar and restaurant, or enjoy some recreation at Holiday Park and Holiday Park Baseball Complex, all located near Enterprise Rent-A-Car.
What business services or providers are located near Enterprise Rent-A-Car that could be useful for home or car maintenance?
Nearby services include Prime Home Upkeep for handyman and carpet cleaning, Cook Plumbing Corporation for plumbing and HVAC, and All Pro Servicenter for automotive repair and tire services.
Is there convenient storage or moving-related services near Enterprise Rent-A-Car?
Yes, StorageMart offers self-storage facilities nearby, and U-Haul Neighborhood Dealer provides truck rentals and automotive services close to the Enterprise location.
Can I find community and social service organizations near Enterprise Rent-A-Car in West Des Moines?
Yes, you can visit the Eddie Davis Community Center for social services, The Arc of Iowa for disability support, and Valley Community Church for religious community gathering.