Business Details
About
Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in West Des Moines today.
Location
Hours
Reviews
4.7
623 reviews
5 stars
564
4 stars
11
3 stars2
2 stars6
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, noting their professionalism and willingness to explain services clearly.
Efficiency
Many reviews highlighted the quick turnaround times for services, with several customers mentioning same-day service and fast repairs.
Honesty
The business received commendations for its honest assessments, with customers appreciating the lack of upselling and transparency regarding necessary repairs.
Affordability
Several customers remarked on the reasonable pricing and value for services, often comparing it favorably to other shops.
Overall Experience
The overall sentiment was positive, with many customers expressing satisfaction and a willingness to return for future services.
- MPMike P3 days ago5.0James T provided great service and a quick turnaround for me!
- TJTana Johnson3 days ago5.0I was worried I needed new brake pads and rotors and called and talked to James and he got me in for an inspection within the hour. They saw I needed an oil change and asked if I wanted that done but knowing I could potentially be paying hundreds(truthfully or not) I said no and that I’d get it done at Walmart to save some money and they respected that! They looked at my car and James let me know that I did not need brake pads or rotors and explained everything and that things look great. I was SO thankful for the honesty so I tapped on the shop window and asked if it was too late to do that oil change and they immediately started doing it and got it done quick! I don’t even think I was there for an hour for all of this. I will definitely be back! Thank you guys!!!
- EAemily archambault6 days ago5.0Excellent service at Brakes Plus. They were able to get my husband and I in on very short notice and handled everything professionally and efficiently. Jim, Kaleb and all the staff were very friendly, transparent, and thorough, and the repair was completed promptly. We truly appreciated the level of care and service. They treat you like family. Highly recommend.
- MCMercedes CooperJan 4, 20265.0It was a great experience. Loved to be able to see the process. Christina did a great job with informing on updates.
- PBPam BradfordDec 20, 20255.0I was originally given a quote and an opportunity to remove anything I did not want or need without any problem. Ended up with exactly what I wanted and no extra add-ons. Perfect!
Frequently Asked Questions About Brakes Plus
What services does Brakes Plus in West Des Moines offer?
Brakes Plus offers wheel alignment, brakes, oil changes, suspension services, state inspections, battery replacement, wiper blades, vehicle maintenance, air conditioning services, headlight and taillight services, fluid exchange, tune ups, diagnostics, transmissions repairs, and more.
Where is Brakes Plus located in West Des Moines?
Brakes Plus is located at 2135 Grand Ave, West Des Moines, IA 50265, United States.
What are the hours of operation for Brakes Plus in West Des Moines?
Brakes Plus is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays and major holidays such as New Year's Day and Christmas Day.
Does Brakes Plus accept financing and what payment methods are accepted?
Brakes Plus accepts financing and various payment options including American Express, Cash, Discover, Mastercard, and Visa.
How can I make a reservation at Brakes Plus in West Des Moines?
You can make a reservation by visiting their booking page at https://www.brakesplus.com/stores/westdesmoines/IA/0424/
Is Brakes Plus in West Des Moines known for any specialties or promotions?
Brakes Plus emphasizes installing quality products with world-class service at a great price and offers various specials such as oil change specials and brake specials.
Which nearby auto service centers can assist if Brakes Plus is unavailable?
Nearby auto service centers include Tuffy Tire & Auto Service Center, Freedom Tire & Auto Center, and Goodyear, all located near Brakes Plus in West Des Moines.
Are there financial service providers close to Brakes Plus for automotive insurance or loans?
Yes, nearby financial services include COUNTRY Financial - Blake Newton, HealthMarkets Insurance, AmeriShield, and mortgage broker Javier Valdez. RATE Mortgage NMLS 1470049.
What nearby places can I visit before or after my appointment at Brakes Plus?
Nearby you can visit Lola's Fine Hot Sauce for a quick meal, or Casey's General Store for convenience items and gas. There are also local churches like Reformers Chapel and Jordan Crossing Church nearby.
How can nearby businesses like Ultimate Auto Wash enhance my visit to Brakes Plus?
After your service at Brakes Plus, you can conveniently visit Ultimate Auto Wash nearby for car washing and auto detailing services to keep your vehicle clean and maintained.