Brand Certified
Brakes Plus
4.7(644 reviews)
Certified by Brakes Plus • Mar 01, 2026
Business Details
2135 Grand Ave, West Des Moines, IA
50265, United States
Certified by Brakes Plus • Mar 01, 2026
(515) 457-3056
Certified by Brakes Plus • Mar 01, 2026
https://www.brakesplus.com
Certified by Brakes Plus • Mar 01, 2026
About
Certified by Brakes Plus • Mar 01, 2026
Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in West Des Moines today.
Location
Certified by Brakes Plus • Mar 01, 2026
Hours
Certified by Brakes Plus • Mar 01, 2026
Reviews
4.7
644 reviews
5 stars
584
4 stars
11
3 stars2
2 stars6
1 star
41
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the fast, efficient, and friendly service provided by the staff, highlighting their professionalism and expertise.
Honesty and Transparency
Many reviews noted the honesty of the technicians, who provided clear explanations and did not upsell unnecessary services, earning customer trust.
Customer Experience
The welcoming atmosphere and attentive customer service were frequently mentioned, with staff being described as friendly and helpful.
Timeliness
Most customers appreciated the prompt service, with many reporting quick turnaround times for repairs and maintenance.
Pricing
Customers found the pricing to be reasonable and competitive, often highlighting discounts and fair estimates.
- CCCelina CarrilloFeb 25, 20265.0I have been to this location multiple times over the years with my different vehicles for oil changes, brakes, etc. I will say, I have never been disappointed with their service or pricing! The technicians know exactly what they are doing, they always get it done in a timely manner and you can honestly trust their expertise. Recently I went in for an oil change, some coolant flushes, and an alignment. I noticed the night and day difference immediately as I drove away and it didn’t cost me an arm and a leg like most places! (coupons/discounts on website) Thank you again to the manager James, for providing such excellent service and being a friendly face we can count on! You are appreciated, never stop doing what you do!
- AGAlandria GarciaFeb 19, 20265.0Love them highly recommend will continue to use them
- NBNolan BeckFeb 11, 20265.0Was able to get my brakes diagnosed and fixed in the same day, very punctual, explained what my issue was, and no surprise expenses. Highly recommend.
- LHLuke HubbardFeb 10, 20265.0Jim took great care of me. Had great prices and fast courteous service. I will be taking my business to good his store in the future
- MMMatt MillerFeb 6, 20261.0Had an 8 am appointment for brake check (first appointment when they opened at 8). They finally got it in to look at it at 8:45. At 930 they came an went over estimate which I ok’d. How long I ask? An hour. An hour and a half later I ask how long. Another hour and a half. At that point Ill be 4.5-5 hours in at this place for an 8 am appointment. 3 other appointments have come and gone (including another one for brakes that had a 9 am appointment) and I’m still waiting. Had I been made aware I'd be waiting here half my life, I'd have made an appointment so I could arrange someone to pick me up. But, I was not afforded that luxury, just an estimate, an unentertaining lobby, and a gross misquotation on how long it would take.
Frequently Asked Questions About Brakes Plus
What services does Brakes Plus in West Des Moines offer?
Brakes Plus offers wheel alignment, brakes, oil changes, suspension services, state inspections, battery replacement, wiper blades, vehicle maintenance, air conditioning services, headlight and taillight services, fluid exchange, tune ups, diagnostics, transmissions repairs, and more.
Where is Brakes Plus located in West Des Moines?
Brakes Plus is located at 2135 Grand Ave, West Des Moines, IA 50265, United States.
What are the hours of operation for Brakes Plus in West Des Moines?
Brakes Plus is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays and major holidays such as New Year's Day and Christmas Day.
Does Brakes Plus accept financing and what payment methods are accepted?
Brakes Plus accepts financing and various payment options including American Express, Cash, Discover, Mastercard, and Visa.
How can I make a reservation at Brakes Plus in West Des Moines?
You can make a reservation by visiting their booking page at https://www.brakesplus.com/stores/westdesmoines/IA/0424/
Is Brakes Plus in West Des Moines known for any specialties or promotions?
Brakes Plus emphasizes installing quality products with world-class service at a great price and offers various specials such as oil change specials and brake specials.
Which nearby auto service centers can assist if Brakes Plus is unavailable?
Nearby auto service centers include Tuffy Tire & Auto Service Center, Freedom Tire & Auto Center, and Goodyear, all located near Brakes Plus in West Des Moines.
Are there financial service providers close to Brakes Plus for automotive insurance or loans?
Yes, nearby financial services include COUNTRY Financial - Blake Newton, HealthMarkets Insurance, AmeriShield, and mortgage broker Javier Valdez. RATE Mortgage NMLS 1470049.
What nearby places can I visit before or after my appointment at Brakes Plus?
Nearby you can visit Lola's Fine Hot Sauce for a quick meal, or Casey's General Store for convenience items and gas. There are also local churches like Reformers Chapel and Jordan Crossing Church nearby.
How can nearby businesses like Ultimate Auto Wash enhance my visit to Brakes Plus?
After your service at Brakes Plus, you can conveniently visit Ultimate Auto Wash nearby for car washing and auto detailing services to keep your vehicle clean and maintained.
Brand Certified Facts from Brakes Plus
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