Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone West Des Moines #3946 in West Des Moines, IA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in West Des Moines, IA or call us at (515) 318-6100.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
274 reviews
5 stars
198
4 stars
39
3 stars
8
2 stars2
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendly, helpful, and knowledgeable service, often going above and beyond to assist.
Staff Attitude
While most reviews highlighted positive interactions, a few mentioned unprofessional behavior from certain employees, indicating inconsistency in staff attitude.
Efficiency
Customers appreciated the quick service, especially regarding battery installations and diagnostics, with several noting fast turnaround times.
Store Environment
The store was frequently described as clean and organized, contributing to a pleasant shopping experience.
Product Availability
Customers noted that the store typically has the parts they need in stock, enhancing their overall satisfaction.
- ECEmily Cotton4 days ago1.0Went here to get my check engine light read, and the woman who helped me acted like I was bothering her by asking, and then talked to me like I was dumb for the rest of the interaction. Asked me if I really know what a check engine light looked like and then proceeded to be dismissive and speak to me like I was dumb and annoying for the rest of our interaction. Way different experience than at other locations.
- NANathan AllenDec 29, 20254.0So I walked in and was greeted quickly, friendly staff, one was just have a good time singing and dancing while stocking to the good tunes playing. They did their jokes and followed proceesure with great attitudes
- AKAshlie KernDec 17, 20255.0Olivia was absolutely outstanding. She was very competent in her work and I appreciate all the help she provided in getting my car diagnosed and set me on the right path. Thanks!
- EHEss hdxDec 4, 20251.0I visited this AutoZone recently and had a disappointing experience. I asked an employee for help (I believe her name was Tabby) and she gave me a weird look and rolled her eyes. She even used her phone while “helping” me, which felt unprofessional. I’ve always had good service at other AutoZone stores
- ARAlex RobbinsNov 17, 20255.0I came into the store to get my wiper blades replaced and my check engine light tested. Brian E. was so helpful. He installed my blades, helped my find the part I needed for my engine problem, and installed it. This guy deserves a raise! I 10/10 recommended this location.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in West Des Moines?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.
What types of products can I find at AutoZone Auto Parts in West Des Moines?
You can find automotive replacement parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which brands are available at AutoZone Auto Parts in West Des Moines?
The store carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in West Des Moines?
You can call them at (515) 318-6100 or email customer.service@autozone.com for assistance.
Where is AutoZone Auto Parts located in West Des Moines?
AutoZone is located at 850 1st St, West Des Moines, IA 50265.
What nearby shopping centers can I visit near AutoZone Auto Parts?
Valley Junction Plaza is a nearby shopping center and train station where you can shop or catch public transit near AutoZone.
Are there any nearby dining options close to AutoZone Auto Parts?
Yes, nearby dining options include Sully's Irish Pub, Taqueria Sonora, Burger King, Wendy's, Dairy Queen, and Subway, perfect for grabbing a meal before or after your visit.
Is there a nearby coffee shop where I can relax near AutoZone Auto Parts?
Scooter's Coffee is a nearby cafe where you can enjoy coffee and snacks close to AutoZone.
What nearby services are available for pet owners near AutoZone Auto Parts?
Nearby pet services include Second Home Pet Services, Grand Avenue Veterinary Hospital, and Bark N Bubbles for grooming and veterinary care.