Jiffy Lube Oil Change

4.4
192 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Waukee. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Oil Change
130 W Hickman Road, Waukee, IA
50263, United States

Hours

Reviews

4.4
192 reviews
5 stars
147
4 stars
15
3 stars
5
2 stars
6
1 star
19

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers praised the quick and efficient service, often noting they were in and out in a short amount of time.

Staff Professionalism

Feedback highlighted the friendliness and professionalism of the staff, with several customers mentioning specific employees who provided excellent service.

Communication Issues

Several reviews pointed out a lack of communication from staff, including not informing customers about service details or costs upfront.

Quality of Work

There were mixed reviews regarding the quality of work, with some customers reporting issues like oil leaks and improper service, while others were satisfied with the work done.

Customer Experience

Some customers expressed dissatisfaction with their overall experience, citing unprofessional behavior among staff and poor management.
  • JM
    Jamie Miller
    Nov 15, 2025
    5.0
    Great service!
  • EW
    Eric Wilderdyke
    Nov 11, 2025
    3.0
    Usually get pretty good service at jiffy lube however today I stop by for a brake fluid change. This only took 10 minutes, so I'm kind of wondering what they actually did. 10 minutes seems a little quick for a brake fluid change but I guess I'll give them the benefit of the doubt.
  • CO
    Cheri Olerich
    Nov 3, 2025
    5.0
    I usually go to the south Des Moines location but chose the Waukee location today as it’s near work. I was incredibly impressed at how fast the service was! And the gentleman was friendly and thorough. I’ll never go back to the south side location again, even though it’s near home.
  • HR
    Heather Renner
    Oct 1, 2025
    1.0
    Stopped to get my oil changed was told would take approximately 10 minutes an hour later they still are not done it couldn’t have had anything to do with them skateboarding or biking in the bay instead of working then tried to say that my van was a difficult vehicle to replace the oil filter on. Now being married to a mechanic for 16 years and have turned a wrench myself I’m not sure if I should feel insulated or annoyed with their excuses. I will never come here again!
  • MK
    Murali Krishna
    Sep 25, 2025
    4.0
    I recently visited Jiffy Lube for an oil change and a cover gasket replacement. The service was professional, and the staff explained what needed to be done in a clear way. I appreciate the efficient work. The only reason I gave 4 stars instead of 5 is that the oil change and labor were a little overpriced. However, with coupons, the total cost was reasonable. Overall, I’m satisfied and would return for future maintenance.

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service