AutoZone Auto Parts

Reviews

• CJ

  Charlotte Jensen

  1 day ago
  1.0
  I actually witnessed an employee start an altercation with a customer, and I had an employee tell me that they couldn't help me order a part and just walk away from the register. When I did order the part I paid extra for expedited shipping but the part didn't come until the time that they said it would without the expedited shipping. They refused to refund me what I paid for the faster shipping.
• BD

  bj dulin

  3 days ago
  1.0
  There is a strong need for another AutoZone store to be built in or around the Waukee area. I visited the store today around 2:45 PM and there was only one manager working by himself. He handled the situation extremely well and did his best to help every customer. He multitasked effectively and remained professional throughout. However, this store is simply too busy for one person to manage alone. At one point there were about 15 customers in the store, and more kept coming in. Despite this, the manager still took the time to verify all the parts with each customer before checking them out. AutoZone, please do better by providing additional staff or consider building another store in the area to better support both your employees and customers.
• EP

  Emily Porter

  3 days ago
  1.0
  Workers are old and geeked
• AP

  Alicia Park

  Mar 3, 2026
  1.0
  Someone didn’t even put my battery in properly and one of the bolts was loose. Battery was loose and the battery tie down was missing.
• ND

  Nocan Doo

  Jan 19, 2026
  5.0
  I don't even know who is managing the store in Waukee but they are doing something right. The guy knew what I wanted but let me make my own decision but when it wasn't what I needed, he was like, "No problem" and showed me what would work. He watched me go to the parking lot and must've realized I was likely to have a little difficulty and immediately grabbed another guy to come outside and make sure I was good. That left me with a weird "What in the heck just happened" moment. I'm a fan, guys. THANK YOU and keep up the attention to details.

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