Business Details
About
Car WashAuto Detailing Service
We are more than just an express car wash. Tommy's Express of Waterloo, IA believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
878 reviews
5 stars
767
4 stars
46
3 stars
23
2 stars8
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Ray consistently received high praise for his friendly and helpful demeanor, going above and beyond to assist customers with their car mats and other needs.
Wash Quality
While many customers appreciated the service, some expressed dissatisfaction with the thoroughness of the car wash, noting that it did not meet their expectations.
Staff Friendliness
Overall, customers reported a positive experience with the staff, highlighting their politeness and eagerness to help.
Membership Value
Several customers mentioned that they found value in their membership, particularly due to the exceptional service provided by Ray.
- KKKiwi.dude3581 day ago5.0Every time I come here to get my car washed I see ray working hard every time. He always has such a positive attitude. He also is always offering to clean floor mats and always goes above and beyond providing the best service I’ve ever seen.
- ABAndrew BuelowOct 25, 20255.0This location always does great. Back of my truck had a bunch of extra debris in it that needed to be washed out. Ray and his team were super helpful in getting it cleaned up going above and beyond
- SZSherri ZechOct 22, 20255.0Every time we drive through and Ray is working he always greets us with a smile and thumbs up. Such a great guy!
- SGSarah GoodrichOct 17, 20255.0Ray went out of his way to make sure everyone had everything they needed going and personally conversing with all 7 cars present. He took my mats and washed them for me and ensuring I had everything I needed. Waterloo Tommy Express staff members are very friendly and all together the place I will continue to clean my car!
- AGArianna GabrielOct 13, 20255.0Ray offered to get a towel to wipe down the back of my car since it was still pretty dirty after the wash. I did decline because it's going to take a couple more washes to get the dirt out of the back area of my car and I just wanted to do a quick run through to keep it manageable. Once I'm done traveling dirt roads in the next few weeks I'll definitely accept the offered towel and have my kids man the vacuuming! Give Ray a raise! He's great!
Frequently Asked Questions About Tommy's Express® Car Wash
What are the operating hours of Tommy's Express® Car Wash in Waterloo, IA?
Tommy's Express® Car Wash is open daily from 7:00 AM to 9:00 PM.
Where is Tommy's Express® Car Wash located in Waterloo?
It is located at 3110 University Ave., Waterloo, IA 50701.
What types of payment does Tommy's Express® Car Wash accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does Tommy's Express® Car Wash offer any special programs or memberships?
Yes, they offer an unlimited membership program accessible through the TommyClub App.
What car wash services and products are available at Tommy's Express® Car Wash?
Services include free vacuums, free mat washers, and an interior detailing kit. Products include Rainbow Coat foam, Body Wax, Tommy Guard®, Red Hot Cleanser, and Tire Shine.
How can I contact Tommy's Express® Car Wash via email or phone?
You can email IA82@teamtommys.com or call +1 319-427-6332 to reach them.
Are there any nearby dining options close to Tommy's Express® Car Wash?
Yes, Hardee's, a fast food and burger restaurant, is located nearby, great for a quick meal before or after your car wash.
What nearby automotive services can complement a visit to Tommy's Express® Car Wash?
Mid Iowa Paintless Dent Removal and Don Juan’s Auto offer automotive repairs and services near the car wash, ideal for car maintenance needs.
Are there any banking services near Tommy's Express® Car Wash for customer convenience?
Yes, First Interstate Bank and Great Western Bank are nearby, providing convenient financial services for customers.
Can I find any beauty or wellness services near Tommy's Express® Car Wash?
Yes, Island Paradise Tanning Salon, Rejuvenate Salon & Spa LLC, and Organic Salon and Spa offer beauty and wellness services nearby for your convenience.