Jiffy Lube Oil Change

4.2
658 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in WATERLOO. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube Oil Change
1423 E San Marnan Dr, Waterloo, IA
50702, United States

Hours

Reviews

4.2
658 reviews
5 stars
466
4 stars
65
3 stars
26
2 stars
18
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, helpful, and knowledgeable, contributing to a positive customer experience.

Service Speed

Many customers appreciated the quick service, with several reports of being in and out in under 30 minutes.

Mixed Experiences

While many reviews are positive, there are notable complaints about slow service and upselling tactics, leading to some dissatisfaction.

Pricing Concerns

Some customers found the pricing to be higher than expected, with complaints about additional charges and perceived overpricing.

Quality of Work

There are mixed reviews regarding the quality of mechanical work, with some customers reporting issues after service.
  • JM
    Jesus Marin
    6 days ago
    5.0
    They all went above and beyond to take care of me, combining friendliness with incredible speed!
  • AB
    Angel Burt
    Jan 3, 2026
    5.0
    I was impressed they did a very wonderful job fast service
  • MM
    Matty
    Jan 3, 2026
    1.0
    Less than 3 minutes of pulling out of their drive way, my vehicle will now have to be towed because they went messing with things that wasn’t necessary with an oil change. So I’m left now with a bullshit $124.15 oil change and now a tow bill, plus repairs from their carelessness. What’s even worse is they zip tied a shop rag around it and tried acting like they didn’t do anything wrong and was doing me a favor. That’s the last time I’m coming here. I just had my other vehicle in here as well- Now I’m wondering if they sabatoged that one at all….
  • CK
    Clotiel Kirk
    Jan 1, 2026
    5.0
    Great service, 1st time there. Staff was helpful. Thank you JiffyLube appreciate you all. Oil change and information on what the car may need! 😀
  • PC
    Peter Colver
    Dec 27, 2025
    1.0
    Son needed an oil change on short notice - My regular mechanic is not open on Saturdays, so I thought jiffy lube would be a quick solution. I arrived 10 minutes before opening, and was second in line. At 8:00 a pleasant employee approached the car and set up my order. At the time he said it would be 15-20 minutes - no problem. An hour later, I was still second in line with no movement, no updates from staff on what the hold up was. Unfortunately, my son's schedule did not permit me to sit there all morning, so I left. I think this location needs to work on putty the "Jiffy" back into their lube .....at least a little communication would help

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service