Need a rental car in Waterloo, IA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Waterloo location today.
Feedback is mixed regarding customer service; while some customers praised the helpfulness and professionalism of staff, others reported rude behavior and poor communication.
Reservation Issues
Several customers experienced problems with reservations, including being informed last minute that vehicles were unavailable despite prior confirmations.
Vehicle Condition
Many reviews noted that vehicles were clean and in good condition, although there were complaints about some cars not being properly checked or maintained.
Rental Process
The rental process was generally described as quick and efficient, but some customers faced delays and complications during pickup and drop-off.
AA
A
Dec 28, 2025
1.0
Staff is rude. Instead of helping customers who are already checking in, they do everything else. It was snowing like crazy, and even after repeated requests, staff did not give keys for 30 minutes.
CD
Catherine Desoto
Dec 9, 2025
5.0
The customer service is excellent. I’ve rented a car four times this year, and they’re always available by phone, fair, and eager to help. Their staff consistently shows professionalism and great eye contact. Compared to other rental companies I’ve used over the years, I now choose them every time—even though they’re farther away.
LM
Leo McHugh
Dec 8, 2025
5.0
Fast friendly service
HH
Hoke Herrin
Nov 10, 2025
5.0
Good food
KW
Kent Ward
Oct 2, 2025
5.0
Worked with Enterprise after my car was hit and totaled in a crash. We had a rental the next morning and was a seamless transition with our insurance company.
Frequently Asked Questions About Enterprise Rent-A-Car
What is Enterprise Rent-A-Car in Waterloo, IA known for?
Enterprise Rent-A-Car in Waterloo, IA offers a wide range of vehicles and flexible rental options for errands, weekend getaways, or when your car is in the shop. They provide easy, stress-free rentals and friendly service.
Where is Enterprise Rent-A-Car located in Waterloo, IA?
Enterprise Rent-A-Car is located at 1326 La Porte Rd, Waterloo, IA 50702, United States.
What are the operating hours of Enterprise Rent-A-Car in Waterloo?
Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and Sundays from 12:00 PM to 3:00 PM.
What types of payment does Enterprise Rent-A-Car accept?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any special deals?
Yes, Enterprise Rent-A-Car offers great weekend rates. You can book these deals on their website.
What languages are spoken at Enterprise Rent-A-Car in Waterloo?
English is the language spoken at Enterprise Rent-A-Car in Waterloo, IA.
Are there any nearby places where I can get my car serviced after renting from Enterprise?
Yes, nearby car service options include Liberty Car Company 2 and Priority 1 Automotive Services, both offering automotive repair and parts services.
What nearby places can I visit for dining or nightlife after picking up my rental car?
Near Enterprise Rent-A-Car, you can enjoy dining and nightlife at Dairy Queen, Dub's Pub, Trucker Bar, and Fusion Bar—all within close proximity for convenience.
Is there a fitness center near Enterprise Rent-A-Car in Waterloo where I can work out before or after getting my rental car?
Yes, FitnessKarma LLC is a nearby gym and sports and recreation venue where you can work out before or after your car rental appointment.
Does Enterprise Rent-A-Car offer airport pick-up service at its Waterloo location?
Yes, Enterprise Rent-A-Car in Waterloo offers airport pick-up service as part of their rental options.