Business Details
About
Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Waterloo today.
Location
Hours
Reviews
4.7
647 reviews
5 stars
570
4 stars
24
3 stars
17
2 stars2
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting Dusty and Rob for their excellent service.
Timeliness
Numerous reviews noted the quick service and ability to get customers in and out efficiently.
Pricing Concerns
Some customers expressed dissatisfaction with perceived overcharging and upselling practices, contrasting with others who found prices fair.
Quality of Work
While many reviews praised the quality of service, there were complaints about mistakes made during repairs, particularly regarding brake installations.
- MGMelanie Gallegos3 days ago5.0Dusty and Rob were nice and quick with service!
- JSJohn SchweersJan 3, 20265.0Dusty was super helpful, good service!
- CAChristie AriasDec 31, 20255.0I drove up to Iowa from Florida and was in desperate need of an oil change and tire rotation before I headed back. Being not from the area, I was a little skeptical. I called Brakes Plus and immediately from the start, Dusty made a great first impression. He was amazing and very customer service friendly. When I took my car to Brakes Plus, it was Dusty that took care of me as well. He was nice, knowledgeable and honest which is hard to find these days. I wish we had places like this and guys like Dusty back in Florida. Amazing service and experience!
- LCLindzee CannonDec 20, 20255.0Honestly the whole team was amazing but Dusty helped me the whole time and kept me updated on what was happening, what they were doing and how it was gonna happen, and what they were gonna replace. 10/10 will definitely come here again
- JYJoshua YahnaDec 8, 20255.0I was driving through town, from Iowa Kiko Goats back home to Minnesota. It was a long drive ahead of me and my car was starting to stall at stoplight. My valuable buck was in the back of my SUV, and I needed work done fast. Brakes plus did a great job Getting my spark plug replaced quickly and with no fuss. It was a small job and they charged me for just a half hour. Thank you to Rob and his team, I would recommend you any day.
Frequently Asked Questions About Brakes Plus
What is the history and philosophy of Brakes Plus in Waterloo?
Brakes Plus was founded in 1990 and has grown to more than 100 locations. They focus on building relationships with customers, vendors, and employees by installing quality products with world-class service at a great price.
Where is Brakes Plus located in Waterloo?
Brakes Plus is located at 1325 Ansborough Ave, Waterloo, IA 50701, United States.
What are the regular business hours for Brakes Plus in Waterloo?
Brakes Plus is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 5:00 PM. It is closed on Sundays.
Which holidays is Brakes Plus in Waterloo closed?
Brakes Plus is closed on New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and Easter.
What types of auto services does Brakes Plus in Waterloo offer?
They provide services including wheel alignment, brake repair, oil changes, suspension (shocks/struts), state inspections at select locations, batteries, wiper blades, air conditioning services, tune-ups, diagnostics, tire rotation, brake inspections, and more.
What payment options are accepted at Brakes Plus in Waterloo?
Brakes Plus accepts American Express, Cash, Discover, Financing options, Mastercard, and Visa payments.
How can I book an appointment at Brakes Plus Waterloo?
You can make a reservation online through their website at https://www.brakesplus.com/stores/waterloo/ia/0419/?utm_source=yext&utm_medium=organic&utm_campaign=gmb&storenum=0419.
What automotive services can I find nearby Brakes Plus Waterloo?
Nearby, you can find Safelite AutoGlass for glass and mirror services, Tuffy Auto Service Center for general auto repairs, and Cedar Valley Auto Detailing for vehicle detailing services.
Are there convenient food options near Brakes Plus?
Yes, nearby you can find Domino's Pizza, Burger King, and Subway for quick and convenient dining before or after your vehicle service.
What other services are available near Brakes Plus that customers might visit?
In the vicinity, customers can visit places like 1449 Day Spa and Top Line Nail & Spa for beauty treatments, or Ansborough Laundromat for laundry services while waiting for their car.