Pilot Travel Center

4.0
1085 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Walcott, IA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
3500 N Plainview Rd, Walcott, IA
52773, United States

Hours

Reviews

4.0
1,085 reviews
5 stars
483
4 stars
314
3 stars
147
2 stars
37
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including unprofessional staff and long wait times for showers.

Cleanliness

There were mixed reviews about cleanliness, with some praising clean restrooms and showers, while others reported dirty conditions.

Facilities

The gas station is noted for having a good variety of snacks and drinks, but many customers expressed dissatisfaction with the shower facilities and overall maintenance.

Staff Attitude

Several reviews highlighted unfriendly or unhelpful staff, contributing to a negative customer experience.
  • GG
    GetherDone
    Dec 31, 2025
    5.0
    Thank you Christopher for making accommodations for this truck driver. I know there’s construction on the other side and there’s a limited fuel lines but I just want to thank you for going out your way and taking care of me on the cash register and checking if also your coworker for checking if there was a camel crush available.
  • BA
    Becky Adams
    Dec 22, 2025
    1.0
    Holy moley...bought gas $25. They place a fee of $151 on my card, yes $151. Freaked me out! Will not ever go to a pilot again. Nope not happening.
  • GJ
    Goran Jolev
    Nov 16, 2025
    1.0
    Be careful be careful be careful on this gas station couple of months ago. I forgot my jacket in the shower, including all my personal IDs after I called them to check if they found any jacket, the guy on the phone said no, but when I had turned back there and speak in person with the manager , she look the cameras the person who cleaned the showers, took my jacket, put on the trolley and go to the direction where is no cameras that’s the words the manager after she call him to ask, he mentioned that he put on the trolley and he keep cleaning the other showers so maybe other driver took my jacket first first of all when you find lost item, you should right away report to the manager or to put in the safe place not to put on the trolley but unfortunate, I have a $300 in my jacket and he decide to took the money and took all my IDs also and throw a way who know where !!! . Be very alert here on this gas !!!!!!!!station.!!!! The most painful is that truck drivers spending 100k$ for gas per year !!!! And you chose to be loyal costumer and , you got this feedback from pilot employees!! It’s very sadly!!!!!
  • MM
    Mark McClure
    Oct 24, 2025
    1.0
    Card readers fail. Just go across the street.
  • RR
    Roberto
    Oct 13, 2025
    3.0
    Who da man??? "T R U M P" da Man!!!! You Dems are total"L O S E R S".....

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.