Business Details
About
Auto Repair ShopTowing Service StationTire Shop
Ultimate Automotive Center provides auto maintenance and repair, towing and tires for vehicles in the Urbandale, IA area.
Location
Ultimate Automotive Service Center
5900 Oakwood Drive, Urbandale, IA
50322, United States
Hours
Reviews
4.8
761 reviews
5 stars
697
4 stars
32
3 stars2
2 stars3
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and accommodating staff who provided excellent service.
Honesty and Integrity
Many reviews highlighted the business's commitment to honesty, with customers appreciating the lack of upselling and fair pricing.
Efficiency
The shop was frequently noted for its quick turnaround times and ability to handle urgent repairs promptly.
Quality of Work
Customers reported high satisfaction with the quality of repairs and maintenance, often mentioning that their vehicles ran better after service.
Communication
The business was commended for clear and transparent communication regarding repairs, timelines, and costs.
- CMCindy D McMurrayNov 17, 20255.0It was great...went in for car HVAC and they fixed plus a whole lot more...hotter done...thank you... And it was Merry Christmas to my husband and me!
- MLMichelle LaughlinNov 14, 20255.0What amazing service!!! They got my van in and out as quickly and inexpensive as the could. I will definitely go back!
- DHDennis HillNov 13, 20255.0I have brought my cars to Ultimate Auto for many years and have always been happy with their work, and their great communications.
- JWJulie WitthoffNov 12, 20255.0My oil light came on occasionally on long trips when oil wasn’t low. Dennis P knew a lot about this issue with Subaru Foresters and helped me know how to manage it in the future. He was very helpful!
- AMAlexander MillerNov 3, 20255.0Dennis did an exceptional job helping me to look into some issues I was having with my Prius. I am still dealing with a previous repair from a different “facility,” but I am extremely happy with the service I received and I will be back. Thank you!!!
Frequently Asked Questions About Ultimate Automotive Service Center
Do you offer towing services?
Yes, we provide a variety of roadside assistance services.
Do I need an appointment?
It is generally recommended that appointments be made in order to minimize wait times.
How long will the service take?
The time needed varies based on the complexity of the job. An accurate estimate usually requires the shop to first diagnose the issue.
Will you explain the repairs to me?
We can provide a clear explanation of the necessary repairs in simple, easy-to-understand terms.
Are you open late?
Yes, we are open for business.
Mon - Fri: 7:00 am - 9:00 pm
Sat: 7:00 am - 6:00 pm
Sun: Closed
Do you offer towing services?
Yes, we provide a variety of roadside assistance services including towing.
Do I need an appointment for service?
It is generally recommended to make an appointment to minimize wait times.
What are your business hours?
We are open Monday to Friday from 7:00 am to 9:00 pm, and Saturday from 7:00 am to 6:00 pm. We are closed on Sundays.
Where is Ultimate Automotive Service Center located?
We are located at 5900 Oakwood Drive, Urbandale, IA 50322, USA.
What types of payment do you accept?
We accept American Express, Cash, Discover, Financing options, Mastercard, and Visa.
What automotive services do you specialize in?
Our specialties include tires, automotive air conditioning, and towing, along with general auto repair and maintenance.
Can you explain the repairs to me?
Yes, we provide clear explanations of necessary repairs in simple, easy-to-understand terms.
How long does a typical service take?
The service time varies depending on the job complexity; an accurate estimate requires diagnosis first.
What nearby places can I visit while waiting for my vehicle service?
You can visit the Hope Ministries Thrift Store or stop by QuikTrip for convenience items. Both are close to our location for your convenience.
Are there other automotive service providers nearby?
Yes, nearby automotive services include Graham Body Shop, Dent Eliminators, and Graham Collision for body and repair needs.
How can nearby car dealerships help me when visiting Ultimate Automotive Service Center?
Nearby dealerships like Autoplex Des Moines and Hummels Pre Owned offer vehicle purchases and parts, which can complement your visit to our service center.