Business Details
About
Auto Repair ShopTowing Service StationTire Shop
Ultimate Automotive Center provides auto maintenance and repair, towing and tires for vehicles in the Urbandale, IA area.
Location
Ultimate Automotive Service Center
5900 Oakwood Drive, Urbandale, IA
50322, United States
Hours
Reviews
4.8
787 reviews
5 stars
722
4 stars
33
3 stars2
2 stars3
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their willingness to go above and beyond.
Trustworthiness
Many reviews emphasized the honesty and transparency of the service, with customers appreciating that they were not upsold unnecessary repairs.
Efficiency
The business was frequently noted for quick service and timely repairs, often accommodating urgent requests.
Communication
Customers appreciated the clear communication regarding repairs, timelines, and costs, with many noting follow-ups after service.
Value for Money
Reviews highlighted competitive pricing and fair estimates, with several customers expressing satisfaction with the cost of services.
- SASarah Albracht5 days ago5.0Have a windshield wiper issue that we could not resolve ourselves . Ultimate automotive straightened up the issue Efficiently, professionally, and honestly. I have been searching for an automotive repair shop like this for decades, and I am so glad we found them.
- CBCate BrehmerJan 2, 20265.0Answered all questions - even the unasked ones :)
- KCKellarjw@aol.com Corette94Dec 31, 20255.0Mark and crew did a Great job making my Corvette well again. Also has kept my Impala going. Would trust them with anything
- CKChris KeytDec 26, 20255.0Got me in on short notice and was done when I need
- LGLea GoodrichDec 22, 20255.0They go above and beyond! I will always go here first based on their service and their extremely competitive pricing.
Frequently Asked Questions About Ultimate Automotive Service Center
Do you offer towing services?
Yes, we provide a variety of roadside assistance services.
Do I need an appointment?
It is generally recommended that appointments be made in order to minimize wait times.
How long will the service take?
The time needed varies based on the complexity of the job. An accurate estimate usually requires the shop to first diagnose the issue.
Will you explain the repairs to me?
We can provide a clear explanation of the necessary repairs in simple, easy-to-understand terms.
Are you open late?
Yes, we are open for business.
Mon - Fri: 7:00 am - 9:00 pm
Sat: 7:00 am - 6:00 pm
Sun: Closed
Do you offer towing services?
Yes, we provide a variety of roadside assistance services including towing.
Do I need an appointment for service?
It is generally recommended to make an appointment to minimize wait times.
What are your business hours?
We are open Monday to Friday from 7:00 am to 9:00 pm, and Saturday from 7:00 am to 6:00 pm. We are closed on Sundays.
Where is Ultimate Automotive Service Center located?
We are located at 5900 Oakwood Drive, Urbandale, IA 50322, USA.
What types of payment do you accept?
We accept American Express, Cash, Discover, Financing options, Mastercard, and Visa.
What automotive services do you specialize in?
Our specialties include tires, automotive air conditioning, and towing, along with general auto repair and maintenance.
Can you explain the repairs to me?
Yes, we provide clear explanations of necessary repairs in simple, easy-to-understand terms.
How long does a typical service take?
The service time varies depending on the job complexity; an accurate estimate requires diagnosis first.
What nearby places can I visit while waiting for my vehicle service?
You can visit the Hope Ministries Thrift Store or stop by QuikTrip for convenience items. Both are close to our location for your convenience.
Are there other automotive service providers nearby?
Yes, nearby automotive services include Graham Body Shop, Dent Eliminators, and Graham Collision for body and repair needs.
How can nearby car dealerships help me when visiting Ultimate Automotive Service Center?
Nearby dealerships like Autoplex Des Moines and Hummels Pre Owned offer vehicle purchases and parts, which can complement your visit to our service center.