Business Details
About
Car Wash
At Mister Car Wash®, we are committed to providing you with a high-quality wash with a personal touch. We use the latest technology and services to deliver the best car washing experience for your car and the environment.
Customers can enjoy self-service vacuums, exterior clean services, Unlimited Wash Club® Membership Plans, locations nationwide, and on-site team members that can assist with questions.
Join the Unlimited Wash Club® and experience value and convenience with unlimited car washes at any of our locations.
Details
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
332 reviews
5 stars
206
4 stars
53
3 stars
33
2 stars
11
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, noting their willingness to assist and provide a positive experience.
Car Wash Quality
Feedback on the car wash quality was mixed; while some customers were satisfied with the results, others reported that their cars were not cleaned thoroughly.
Vacuum Performance
Numerous reviews highlighted issues with the vacuums, with many customers expressing dissatisfaction regarding their effectiveness.
Membership Value
Several customers appreciated the value of the unlimited wash membership, citing it as a cost-effective option for regular car washes.
Equipment Issues
There were complaints about equipment malfunctions, including incidents where customers experienced damage to their vehicles during the wash.
- CYCassandra Yungclas5 days ago5.0I don’t believe in giving a bad star however I am bringing a concern to your attention. We came through at 10:27 on 1/7 in a white Toyota Tundra. The kiosk asked for a tip at the time of purchase. I was confused on the machine asking for a tip with what we were tipping for. I called the store to see what the tip would be for, and he stated it was for the whole team. I’m confused on what we were tipping for? I come from a world where a tip is given when something was done to show appreciation. We already paid $29.00 for the car wash and then to pay a tip for the team to sit and watch the car go through. It would be good for the customers to know the tip is going to nothing. That way they have the full information to make a decision.
- SSSue SorensonDec 18, 20254.0Vaccums were great, the big guy outside came to help me get a wash and explained each wash to me and what i will get
- CMCorbin MillerDec 12, 20255.0The young man that helped actually spaced out cars was great
- ARAntonio RodriguezDec 8, 20255.0was a very cold day today but someone was outside waiting for me to help me and get a wash
- TCTrinity ChavezDec 5, 20255.0I take cars here all the time for the car lot that I work for. Every time I pull in the people are always super nice and greeting me with a smile every day
Frequently Asked Questions About Mister Car Wash
What is the Unlimited Wash Club® Membership?
Our membership includes unlimited washes at any Mister Car Wash location across the country.
You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.
What services does Mister Car Wash in N Merle Hay offer?
Mister Car Wash provides exterior clean services including HotShine® Carnauba Wax, wheel polish, single washes, Unlimited Wash Club® Memberships, and fleet accounts.
What is included in the Unlimited Wash Club® Membership?
The Unlimited Wash Club® Membership includes unlimited washes at any Mister Car Wash location, access to members-only lanes to skip lines, self-serve vacuum convenience, and on-site assistance.
What are the operating hours of Mister Car Wash at 4850 Merle Hay Rd?
The car wash is open Monday through Saturday from 7:00 AM to 7:00 PM and Sunday from 8:00 AM to 6:00 PM, with special holiday hours on select dates.
What payment methods are accepted at Mister Car Wash?
Mister Car Wash accepts American Express, Discover, MasterCard, Visa, debit cards, and mobile NFC payments.
How can I contact Mister Car Wash at N Merle Hay?
You can reach Mister Car Wash by phone at +1 515-254-2593 or email at help@mistercarwash.com.
Does Mister Car Wash provide any mobile apps for service convenience?
Yes, Mister Car Wash offers an Android app and an iOS app to manage services conveniently on your mobile device.
Which parks or recreational spots are near Mister Car Wash for a visit after your car wash?
Buccaneer Bay Waterpark is nearby, ideal for families wanting to enjoy swimming and water activities after their car wash.
Are there dining options close to Mister Car Wash for grabbing a meal?
Nearby dining includes Bennigan's On Merle Hay for Irish cuisine and barbecue, Boss' Pizza & Chicken for casual eating, and several fast-food restaurants like Taco Bell and Wendy's.
Where can visitors stay overnight near Mister Car Wash in Urbandale?
Several hotels nearby include Holiday Inn and Suites Des Moines Northwest, Super 8 by Wyndham Urbandale/Des Moines Area, Quality Inn & Suites Des Moines - Merle Hay Road, and Days Inn by Wyndham Des Moines Merle Hay.
What other automotive-related businesses are close to Mister Car Wash?
Nearby automotive businesses include Tom's Auto Sales West, Hummel's Nissan, and Willis Nissan, which offer car sales, repairs, and related services.