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A car being immersed in a rich blanket of HotShine® Carnauba Wax
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Mister Car Wash

4.2
(335 reviews)

Business Details

4850 Merle Hay Rd, Urbandale, IA
50322, United States
(515) 254-2593
http://mistercarwash.com/

About

Car Wash
At Mister Car Wash®, we are committed to providing you with a high-quality wash with a personal touch. We use the latest technology and services to deliver the best car washing experience for your car and the environment. Customers can enjoy self-service vacuums, exterior clean services, Unlimited Wash Club® Membership Plans, locations nationwide, and on-site team members that can assist with questions. Join the Unlimited Wash Club® and experience value and convenience with unlimited car washes at any of our locations.

Details

  • DebitAvailable
  • Mobile paymentsAvailable

Location

Mister Car Wash
4850 Merle Hay Rd, Urbandale, IA
50322, United States

Hours

Reviews

4.2
335 reviews
5 stars
208
4 stars
54
3 stars
33
2 stars
11
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their willingness to assist and provide a positive experience.

Wash Quality

Feedback on the car wash quality was mixed; while some customers were satisfied with the results, others reported that their cars were not cleaned thoroughly.

Vacuum Issues

Several reviews highlighted ongoing problems with the vacuums, with many customers expressing dissatisfaction regarding their effectiveness.

Membership Value

Customers appreciated the value of the unlimited wash membership, citing it as a cost-effective option for frequent car washes.

Equipment Malfunctions

There were multiple reports of equipment malfunctions leading to poor service experiences, including damage to vehicles.
  • VW
    Vickie Welch
    3 days ago
    5.0
    The gentleman who helped direct me into the car wash was absolutely delightful! He genuinely loves his job and takes pride in his work! Excellent customer service !!!
  • LN
    Lisa Negus
    Feb 14, 2026
    5.0
    The gentleman who checked me in for my carwash was so helpful and friendly.
  • CY
    Cassandra Yungclas
    Jan 7, 2026
    5.0
    I don’t believe in giving a bad star however I am bringing a concern to your attention. We came through at 10:27 on 1/7 in a white Toyota Tundra. The kiosk asked for a tip at the time of purchase. I was confused on the machine asking for a tip with what we were tipping for. I called the store to see what the tip would be for, and he stated it was for the whole team. I’m confused on what we were tipping for? I come from a world where a tip is given when something was done to show appreciation. We already paid $29.00 for the car wash and then to pay a tip for the team to sit and watch the car go through. It would be good for the customers to know the tip is going to nothing. That way they have the full information to make a decision.
  • SS
    Sue Sorenson
    Dec 18, 2025
    4.0
    Vaccums were great, the big guy outside came to help me get a wash and explained each wash to me and what i will get
  • CM
    Corbin Miller
    Dec 12, 2025
    5.0
    The young man that helped actually spaced out cars was great

Frequently Asked Questions About Mister Car Wash

What is the Unlimited Wash Club® Membership?

Our membership includes unlimited washes at any Mister Car Wash location across the country. You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.

What services does Mister Car Wash in N Merle Hay offer?

Mister Car Wash provides exterior clean services including HotShine® Carnauba Wax, wheel polish, single washes, Unlimited Wash Club® Memberships, and fleet accounts.

Brand Certified Facts from Mister Car Wash

Mister Car Wash partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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