Business Details
About
Car Wash
At Mister Car Wash®, we are committed to providing you with a high-quality wash with a personal touch. We use the latest technology and services to deliver the best car washing experience for your car and the environment.
Customers can enjoy self-service vacuums, exterior clean services, Unlimited Wash Club® Membership Plans, locations nationwide, and on-site team members that can assist with questions.
Join the Unlimited Wash Club® and experience value and convenience with unlimited car washes at any of our locations.
Details
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
322 reviews
5 stars
196
4 stars
53
3 stars
33
2 stars
11
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Employees are frequently praised for their friendliness and helpfulness, though there are some complaints about inconsistent service.
Wash Quality
While many customers are satisfied with the cleanliness of their vehicles post-wash, several reviews indicate issues with the effectiveness of the wash and vacuum services.
Membership Value
The unlimited wash membership is viewed as a great value by many customers, although some express concerns about pricing and limitations.
Equipment Issues
There are recurring complaints about malfunctioning equipment, particularly regarding vacuums and wash machinery.
Overall Experience
Most customers report a positive experience overall, appreciating the convenience and quality of service, despite some negative incidents.
- DKDebbie Klug2 days ago5.0Chris is always very nice when I come through to wash my truck.
- NBNick black6 days ago5.0Vacuums work great, workers were very helpful and friendly also got a great car wash
- PPPat PithanOct 24, 20255.0The employees are awesome. Always very helpful with a smile on their face. They were extremely helpful twice when I had something fall off my vehicle during the wash. Highly recommend
- CVClaudia Ortiz ValenciaOct 17, 20255.0I washed at this location for the first time and the assistant manager Noah was there to let me know all my wash options and which one worked best for me. I ended up going with the Titanium wash and got amazing results! I will be going back, Thank you to Noah for the help!
- HCHeather ColeOct 16, 20251.0This location is horrible at Customer Service! They can’t figure out what’s wrong with my membership and when I went there today, the employee who is supposed to be in the booth is sitting in his fancy little black car on his phone. Had to back out in reverse because no one there to help
Frequently Asked Questions About Mister Car Wash
What is the Unlimited Wash Club® Membership?
Our membership includes unlimited washes at any Mister Car Wash location across the country.
You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.
What services does Mister Car Wash in N Merle Hay offer?
Mister Car Wash provides exterior clean services including HotShine® Carnauba Wax, wheel polish, single washes, Unlimited Wash Club® Memberships, and fleet accounts.
What is included in the Unlimited Wash Club® Membership?
The Unlimited Wash Club® Membership includes unlimited washes at any Mister Car Wash location, access to members-only lanes to skip lines, self-serve vacuum convenience, and on-site assistance.
What are the operating hours of Mister Car Wash at 4850 Merle Hay Rd?
The car wash is open Monday through Saturday from 7:00 AM to 7:00 PM and Sunday from 8:00 AM to 6:00 PM, with special holiday hours on select dates.
What payment methods are accepted at Mister Car Wash?
Mister Car Wash accepts American Express, Discover, MasterCard, Visa, debit cards, and mobile NFC payments.
How can I contact Mister Car Wash at N Merle Hay?
You can reach Mister Car Wash by phone at +1 515-254-2593 or email at help@mistercarwash.com.
Does Mister Car Wash provide any mobile apps for service convenience?
Yes, Mister Car Wash offers an Android app and an iOS app to manage services conveniently on your mobile device.
Which parks or recreational spots are near Mister Car Wash for a visit after your car wash?
Buccaneer Bay Waterpark is nearby, ideal for families wanting to enjoy swimming and water activities after their car wash.
Are there dining options close to Mister Car Wash for grabbing a meal?
Nearby dining includes Bennigan's On Merle Hay for Irish cuisine and barbecue, Boss' Pizza & Chicken for casual eating, and several fast-food restaurants like Taco Bell and Wendy's.
Where can visitors stay overnight near Mister Car Wash in Urbandale?
Several hotels nearby include Holiday Inn and Suites Des Moines Northwest, Super 8 by Wyndham Urbandale/Des Moines Area, Quality Inn & Suites Des Moines - Merle Hay Road, and Days Inn by Wyndham Des Moines Merle Hay.
What other automotive-related businesses are close to Mister Car Wash?
Nearby automotive businesses include Tom's Auto Sales West, Hummel's Nissan, and Willis Nissan, which offer car sales, repairs, and related services.