Business Details
12421 Meredith Drive, Urbandale, IA
50322, United States
Certified by Mindr • Mar 01, 2026
(833) 210-3259
Certified by Mindr • Mar 01, 2026
https://www.intoxalock.com/
Certified by Mindr • Mar 01, 2026
About
Certified by Mindr • Mar 01, 2026
Car Inspection StationIntoxalock
Intoxalock is the no. 1 ignition interlock device brand in the U.S., and Intoxalock Ignition Interlock in Urbandale, IA is here to help you get back on the road after a DUI.
Intoxalock has more locations than any other provider, and we can find an interlock installation location near you. We will help you understand IA interlock, or IID, laws and regulations. Our interlock installation locations are staffed with certified professionals who will install and service your car breathalyzers. For 30 years, Intoxalock has been a trusted interlock ignition device provider. Call now to talk to a IA expert.
Details
- Credit cardAvailable
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Location
Certified by Mindr • Mar 01, 2026
Hours
Certified by Mindr • Mar 01, 2026
Reviews
4.6
2,674 reviews
5 stars
2,237
4 stars
147
3 stars40
2 stars25
1 star
225
What are people saying?
AI-generated from recent customer reviews
Customer Service Issues
Many customers reported long wait times, difficulty reaching representatives, and inconsistent service quality.
Device Problems
Numerous reviews highlighted issues with the interlock device, including battery drain, false positives, and malfunctioning equipment.
Hidden Fees
Customers expressed frustration over unexpected charges and fees that were not disclosed upfront.
Mixed Experiences
While some customers praised individual representatives for their helpfulness, many others had negative experiences with the overall service.
Recommendation to Avoid
A significant number of reviews advised potential customers to seek alternative interlock service providers due to dissatisfaction with Intoxalock.
- JBJames BereckyJan 29, 20195.0Karen @ IntoxaLock was extremely helpful & patient with me. I am not computer savvy, Karen took her time and walked me thru the IntoxaLock website. Explaining what I needed to do & how to do it. Thank You , Karen N. Sincerely Jim B.
- DSDiana SatterfieldNov 2, 20181.0Throughout the six month period that the device was installed, the customer service was good. However, upon removal, I was overcharged almost $200. I called everyday for a week. I spent an enormous amount of time on hold and 3 times I was supposed to speak with an account specialist. Messages were left. I was assured that I'd receive return calls, but never did. I'm still trying to correct this error.
Frequently Asked Questions About Mindr
How does an interlock device work?
Once the device is installed, drivers blow into the car breathalyzer mouthpiece to provide a breath sample. The device tests for breath alcohol content (BrAC) within the legal limit. If it's under the limit (typically .02), then the driver can put their keys in the ignition and start the car.
What is the cost of ignition interlock device?
An ignition interlock device, also frequently referred to as a car breathalyzer, ranges in cost between $70 and $150 for installation. This fee is a one-time fee paid at the start of your lease period for the device to be installed into your vehicle. This fee is paid directly to the service center for the work done to complete your installation.
How do I use my interlock device?
At your appointment, you will learn how to use the Intoxalock ignition interlock device, what to avoid before blowing into the device, and how to maintain the device. Tutorial videos are also available on the Intoxalock mobile app.
Where do I get an ignition interlock device?
Intoxalock has more than 4,200 locations for your interlock device installation. Intoxalock has more locations than any other provider. In fact, we have a location within 15 miles of over 91% of our customers. With so many places to install and service your ignition interlock device, our team makes the process as convenient as possible.
How long will my installation take?
Once you’re at the Intoxalock location, you can expect your appointment to take one to two hours — time varies based on the make, model and year of your vehicle. You can plan to either leave your vehicle or pick it up when installation is complete. Our Intoxalock team is highly trained to quickly and carefully install your equipment.
What services does Mindr in Urbandale, IA offer regarding ignition interlock devices?
Mindr in Urbandale, IA provides installation, calibration, and removal services for ignition interlock devices (IID) with certified professionals at over 5,000 locations across the U.S.
How does the Intoxalock ignition interlock device work?
Drivers blow into the car breathalyzer mouthpiece, and if the breath alcohol content (BrAC) is under the legal limit (typically 0.02), the vehicle will start.
What is the cost to install an ignition interlock device at Mindr?
Installation costs range between $70 and $150 as a one-time fee paid at the start of the lease period, covering the installation work.
Where can I get an ignition interlock device installed near Urbandale, IA?
Intoxalock, including Mindr in Urbandale, IA, has over 4,200 locations nationwide, making it easy to find a convenient nearby installation center, typically within 15 miles of most customers.
How long does the installation appointment take for an ignition interlock device?
Installation appointments usually take between one to two hours depending on the vehicle, and you can either leave your car or pick it up once complete.
What are Mindr's business hours in Urbandale, IA?
Mindr is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
What payment options does Mindr accept?
Mindr accepts payment through American Express, Discover, Mastercard, Visa, checks, and also offers financing options.
How can customers use nearby businesses like Jimmy John's or Starbucks in Urbandale when visiting Mindr?
Customers visiting Mindr can conveniently grab a meal or coffee from nearby Jimmy John's or Starbucks before or after their appointment, enhancing their visit experience.
Are there professional services near Mindr's location that clients might use?
Yes, clients can find services like Creative Planning for IT support, ClearanceJobs for professional services, and Strategic Wealth Solutions LLC for financial advising nearby.
What nearby landmarks or recreational venues can customers visit when in the area near Mindr in Urbandale?
Customers can visit local attractions like the Paragon Prairie Tower landmark and the bodyREFORME Pilates & Movement Studio for fitness and recreation.
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Certified March 01, 2026Yext Knowledge Graph
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