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Enterprise Rent-A-Car

4.4
(706 reviews)
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Business Details

11010 Douglas Ave, Urbandale, IA
50322, United States
(515) 252-8800
https://www.enterprise.com/en/car-rental/locations/us/ia/des-moines-urbandale-6221.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Urbandale, IA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Des Moines Urbandale location today.

Location

Enterprise Rent-A-Car
11010 Douglas Ave, Urbandale, IA
50322, United States

Hours

Reviews

4.4
706 reviews
5 stars
505
4 stars
88
3 stars
31
2 stars
33
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, contributing to a positive rental experience.

Efficiency

Many customers noted quick and easy rental and return processes, often completed in under 20 minutes.

Vehicle Availability

While most reviews praised the selection of vehicles, some customers reported issues with reserved vehicles not being available.

Pricing Concerns

Several customers expressed dissatisfaction with fluctuating prices and unexpected charges, leading to frustration.

Mixed Experiences

While many reviews were positive, there were notable complaints about long wait times and unprofessional behavior from some staff.
  • BO
    bryce olson
    Feb 2, 2026
    5.0
    Honestly this place has always been the best place to rent a car. They had so many options for cars compared to other locations. Customer service was really good. I was in and out in 10 min
  • JL
    Jakson Locke
    Jan 6, 2026
    5.0
    I went in on the fly New Years Eve and was still able to get what I wanted. The mini putt thing was fun to play, I was able to make a couple in before I got helped. I don’t rent cars much and I was amazed how easy the process was. I thought the price was pretty fair as well I feel the bottom line is I had a quick and easy experience. I was in and out in 20 minutes or less. Not sure if I just got lucky but either way that was a fair 5/5 experience for me as far as I’m concerned
  • SC
    sara carson
    Dec 30, 2025
    5.0
    Great experience!
  • SM
    Shawn Martz
    Dec 27, 2025
    5.0
    The staff was very friendly and knowledgeable for every question I asked
  • AM
    Andy McNaught
    Dec 4, 2025
    5.0
    Easy to rent, return and professional service all the way through the process! Nice, safe location.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Urbandale?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

Where is Enterprise Rent-A-Car located in Urbandale, IA?

Enterprise Rent-A-Car is located at 11010 Douglas Ave, Urbandale, IA 50322.

Brand Certified Facts from Enterprise Rent-A-Car

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