Business Details
About
Car Wash
At Mister Car Wash®, we are committed to providing you with a high-quality wash with a personal touch. We use the latest technology and services to deliver the best car washing experience for your car and the environment.
Customers can enjoy self-service vacuums, exterior clean services, Unlimited Wash Club® Membership Plans, locations nationwide, and on-site team members that can assist with questions.
Join the Unlimited Wash Club® and experience value and convenience with unlimited car washes at any of our locations.
Location
Hours
Reviews
4.1
128 reviews
5 stars
86
4 stars
13
3 stars
6
2 stars
3
1 star
20
- HTHelen Trotter1 day ago5.0Great wash! Sarah recommended the Titanium wash and it really made a difference! We also appreciated that she took time to prewash the bird droppings off my car as we went into the tunnel. We’ll be back!
- MTMr. Tucker1 day ago5.0Sarah was very awesome great customer service !
- JJJosh1 day ago1.0Altoona Iowa car wash is horrible. Wish there was a way to send pics of the wash I just got. Spend nearly $90 a month for 2 vehicles and every time I wash my car I have to go home and finish cleaning the dirt off of it. This is ridiculous. Who is going to reimburse me for the bent in half license plate that finally broke off because of how many times it has been bent by your terrible equipment. Not that you care clearly but this will probably be my last month as a member and my company will no longer carry a membership either for our 30 vehicles. Absolutely terrible. And what happens when you ask an employee what they can do to make this right? Shrug their shoulders and say we can’t do anything or that they are told to not spray the vehicles because the water messes up the way the chemicals work. Most ridiculous junk I have ever seen.
- AEA.K. E.Oct 29, 20251.0Typically Mister Car Wash in Pleasant Hill has been my go to place since they opened. However, since they hired a young lady that provides a high dose of attitude, salty comments, and snark if you have the nerve to decline the membership, it's no longer hoing to be my go to. I'll be driving over to the Oasis in Altoona just to avoid her. I understand it is part of the job to offer/sell the membership. I don't mind hearing the schpeel. However, if I politely decline after being asked 3-4 times during the same interaction and she then proceeds make negative comments about me to her coworker in my earshot as I am pulling away.... additionally the attendant didn't spray my car as I entered, presumably at Miss Attitude's request. This equates that I will never purchase the membership there nor add a tip there. I will take my business and tip to a place that understands basic customer service. Do better.
- TSTerry SchulingOct 28, 20255.0Good car wash but wish the drying was better
Frequently Asked Questions About Mister Car Wash
What is the Unlimited Wash Club® Membership?
Our membership includes unlimited washes at any Mister Car Wash location across the country.
You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.
What services does Mister Car Wash offer at the 12th Ave location?
Mister Car Wash at 5440 E University Ave offers exterior clean services, HotShine® Carnauba wax, wheel polish, single washes, fleet accounts, and Unlimited Wash Club® memberships.
What are the operating hours for Mister Car Wash on weekdays?
Mister Car Wash is open from 7:00 AM to 7:00 PM Monday through Friday.
Does Mister Car Wash have special hours on holidays?
Yes, for example, it is closed on November 27, 2025, and December 25, 2025; it closes early at 4:00 PM on December 24, 2025, and at 5:00 PM on December 31, 2025.
What is the Unlimited Wash Club® Membership?
The Unlimited Wash Club® offers unlimited washes at any Mister Car Wash nationwide, with members-only lanes to skip lines and access to self-serve vacuums for convenience.
Which payment options can I use at Mister Car Wash?
Mister Car Wash accepts American Express, Discover, MasterCard, and Visa credit cards.
How can I contact Mister Car Wash if I have questions or need assistance?
You can reach Mister Car Wash by phone at +1 515-957-7218 or by email at help@mistercarwash.com.
Is there an app available for Mister Car Wash?
Yes, there are apps available for both Android and iOS that allow you to manage your car wash experience.
What nearby dining options are available close to Mister Car Wash on 12th Ave?
Nearby dining options include Arby's, Burger King, and McDonald's, offering convenient fast food choices if you want to grab a meal before or after your car wash.
Are there any entertainment or recreational spots near Mister Car Wash?
Yes, White Water University water park plus the PARC Event Center are nearby, making it easy to enjoy entertainment or community events along with your visit.
What local services or facilities are close to Mister Car Wash on 12th Ave?
Nearby services include Mercy Clinic for medical needs, Pleasant Hill Hair Designers for beauty services, and the Des Moines Police Recreational Building for community activities.